Reception

Reviews of Holiday Motel & RV Resort

2 out of 5
Holiday Motel & RV Resort
63950 Old Yale Road, Hope, BC

Reviews

7.2

Good

Rating 10 - Excellent. 32 out of 134 reviews" "
Rating 8 - Good. 48 out of 134 reviews" "
Rating 6 - Okay. 24 out of 134 reviews" "
Rating 4 - Poor. 22 out of 134 reviews" "
Rating 2 - Terrible. 8 out of 134 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoors style place with fire pit. Relaxing
Stayed 1 night in Jan 2024

10/10 Excellent

Tyler

Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place Cool community firepit
Stayed 1 night in Nov 2023

8/10 Good

Angelina

Liked: Cleanliness, staff & service
Stayed here while on evacuation from local fires. Staff was friendly and helpful. Room was small but clean, quiet and comfortable.
Stayed 2 nights in Aug 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities
The size of the rooms and rooms we exceptionally small. Very old wall panelling, poor finish work Old A/C. TV did not work properly
Stayed 1 night in May 2023

4/10 Poor

Heinrich

Disliked: Amenities
It looks unique from the outside. Rooms are extremely tiny.
Stayed 1 night in Sep 2022

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service
The bed was very uncomfortable and no air conditioning
Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2022

2/10 Terrible

Dae

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Chun-Chao

Travelled with family
Weak and limited internet.
Stayed 1 night in Jul 2022

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant lodging located in a quiet setting away from the city. The gentleman a check in was extremely helpful as for some bizarre reason Expedia had cancelled my reservation even though it was confirmed via both email and text and in my calendar. He texted Expedia and they replied that the reservation had been cancelled. Anyhow, he found me a room on a busy, sold out weekend, and I was extremely pleased. Great customer service! Room was extremely clean and quiet and motel grounds were lovely.
Stayed 1 night in Jul 2022

10/10 Excellent

Sharon, NAKINA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big. They were very friendly. I didn't fill out the information properly online but they accommodated me and my family. 2 adults four children. They only accept credit card but made an exception. Which was very kind of them. The room was clean. Comfy beds. Towels were fluffy. I would definitely bring my family back. The motel has a very cabin like feel. 10/10
Stayed 1 night in Apr 2022
Response from M on 30 Apr 2022
Thank you for the review, Sharon. We highly appreciate your feedback. We look forward to accommodate you and your wonderful family again soon!

4/10 Poor

Glenn

Travelled with partner
Liked: Cleanliness, staff & service
Heating wasn’t warm at all
Stayed 1 night in Jan 2022
Response from Mina H. on 10 Jan 2022
Hi Glen, we deeply apologize for the heating system not meeting your needs. Hope’s weather was in a horrible state with freezing temperatures that nearly froze all of the pipes. We do apologize that you were not warm during your stay.

8/10 Good

Timothy

Stayed 1 night in Jan 2022

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
To much
The only disappointment was the quality of the room. Ridiculously small one ceiling light. Tin table beside bed and no lamp. The bed was great with nice pillows. What upsets me most is $149 before tax to sleep in a small box. Staff was very friendly and helpful.
Stayed 1 night in Dec 2021

2/10 Terrible

Mike

Stayed 1 night in Nov 2021

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/10 Poor

Lara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

6/10 Okay

Noriko

Travelled with family
Liked: Cleanliness
Stayed 1 night in Nov 2021

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the area
We couldn't arrive during normal check in hours and the lovely host waited up for us to arrive. The room was clean and the sheets and towels smelled fresh. Beautiful area, especially with the fall back drop. My second time staying here and I will definitely use again if needed in future.
Stayed 1 night in Oct 2021
Response from Maria on 25 Oct 2021
Thank you for your kind review, Kayla. We look forward to accommodating you in the future!

4/10 Poor

Judith

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property is very old and run down. Looks like it hasn’t been changed since the fifties. The room was very small and you could hear noise all night long from surrounding units. Not at all worth the price they are charging. The room did seem clean, just not worth the money.
Stayed 1 night in Sep 2021

10/10 Excellent

Jonathan Defonville Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2021

10/10 Excellent

Heather

Stayed 2 nights in Sep 2021

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Mina H. on 5 Sept 2021
Thank you kindly for the review, Lori! Always welcome back!

6/10 Okay

Michael, Langford

Stayed 1 night in Aug 2021

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and I have no complaints.
Stayed 1 night in Aug 2021
Response from Mina H on 23 Aug 2021
Thank you for the review and for enjoying the accommodation. We look forward to seeing you again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was on the upper floor but I found the unit I was in to be amazingly quiet considering the place was fully booked. The next morning was also quiet since I thought no one had left but when I left at 8:30 the lot was mostly empty.
Stayed 1 night in Aug 2021
Response from Mina H on 21 Aug 2021
Thank you for the review! We are glad to hear that you had a peaceful and positive experience staying here.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly, such a hidden gem! Loved it
Stayed 1 night in Aug 2021
Response from Mina H on 21 Aug 2021
Thank you kindly for your review! We are glad to receive feedback.

10/10 Excellent

Vaclav

Stayed 1 night in Aug 2021

10/10 Excellent

Laurel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Mina on 23 Jul 2021
Thank you for the review, Laurel! We hope to see you again soon!

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Mina on 20 Jul 2021
Thank you for the review, Johnny. Always welcome back!

8/10 Good

Drew

Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020

8/10 Good

Steve

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice country feel. Cozy and warm room. Very peaceful area.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel.
Stayed 1 night in Dec 2019

6/10 Okay

Bittner, Stony Plain AB

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
The pool was closed which of course wasn’t told to us until after we checked in. This place needs a good cleaning. Especially the windows!! Location was nice and quiet which was exactly what we wanted. The lady at the front desk was very nice and a pleasure to deal with. We had beds for 4 but only two towels. Absolutely no where to hang anything in the bathroom!! The only place to put anything when you shower is on the sink or the toilet. So if you want to use the sink... the toilet becomes your only option. :(
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend it
Lovely home and owners.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Were we in a different hotel than everyone else?
Our experience was much different than most reviews. Maybe we were given an overflow room. We were warned it might smell like “smoke”. But that was definitely not smoke! I don’t know what it was but it was awful. My pyjamas wreaked so much that even after airing them out I couldn’t get the smell out. The ceilings were water stained and there were beetles in the room. Trying to get to the outlet behind the headboard my husband said the floor was a mess. He didn’t want to tell me because I was already grossed out. The worst was the mice in the walls that entertained us all night. Never staying here again.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was really great and modern, could do with a kettle
Stayed 7 nights in Aug 2019

8/10 Good

Mila

Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Aug 2019
Response from lucy on 2 Sept 2019
thank you staying with us.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
It was okay the room was clean the pool was nice but a musty smell when u came in and not many towels or coffee for 2 people but overall we had a nice stay
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019
Response from lucy on 2 Sept 2019
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great sleep
I came in late. slept great.
Stayed 1 night in Aug 2019
Response from lucy on 2 Sept 2019
thank you!!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and very clean room. Simple, but good value.
Stayed 1 night in Aug 2019
Response from lucy on 2 Sept 2019
thank you

8/10 Good

Jojo

Travelled with family
Liked: Cleanliness, staff & service, amenities
I really adored this cute motel. It was smaller than what I was expecting but it served it's purpose nicely. The pillows were too high and too firm for my liking and the availability of outlets to charge a phone or plug in hair dryer was awkward. The shower was beautiful! Great water pressure, lots of room and great lighing.
Stayed 1 night in Jul 2019
Response from lucy on 5 Sept 2019
thank you.. hope see you again.

6/10 Okay

T

Travelled with family
Liked: Cleanliness, staff & service
Pretty expensive for what it is. No outlets in the bathroom, few accessible in bedroom, windows are very old and don't lock.
Stayed 1 night in Jul 2019
Response from lucy on 5 Sept 2019
I'm so sorry. We will try our best. thank you.

8/10 Good

Verified traveller

Liked: Cleanliness
Clean room and friendly staff Pool looked nice as well
Stayed 1 night in Jul 2019
Response from Lucy on 2 Aug 2019
Thank you for staying with us.. I hope. see you again!!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated rooms with comfy beds. Friendly check in. Quiet location.
Stayed 1 night in Jul 2019
Response from Lucy on 26 Jul 2019
Thank you staying with us.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The staff were very friendly! The room was small (it did say so on the check in) but the bed was comfortable and did the job for our quick stay. I would definitely stay here again if I was coming through, but would make sure to get a bigger room if staying longer than one night.
Stayed 1 night in Jul 2019
Response from Lucy on 12 Jul 2019
Thank you for staying with us.