Apartments in Hope

"It's ok for a budget hotel. AC works, cold breakfast only, great shower pressure! key cards demagnetise and need to be reset every now and then. Had to reset room cards twice and was never asked to confirm my identity, could have said any room number. Staff is nice and polite though, just needs more due diligence. Room naturally are small with a tiiiiiiiny restroom. Shower cabin opens into the room, so if you are staying with a kid or teenager, showering descreetly requires some towel logistics. No power outlet next to beds, kind of ineffecient when you need to charge a phone or laptop. Looks clean throughout. No amneties in the room, other than 2 sink glasses and all-in-one cleaning gel, but a kettle can be requested at the reception. 5 min walk from Sheffield ICE and Sheffield Institute of Sport Arena."

"Great hotel, love it, love it, love it! Great facilities i.e. pool, sauna, rooms, bar, gym, toilets. Price competitive to others in the area. Quiet, clean, lovely beds and carpets, great views and central to restaurants. Only thing to improve is to have breakast a bit ealier, otherwise, great hotel, super recommended and will stay again for sure."

"I had an ok experience which immaure was just a blip innthe system , but the room i intially booked was not the one i was given , i gotnplaced in an accessible room for the disabled which i did not need and didnt have some of the extras i had booked for , a simple converstaion got me moved however as i was almost straight out to the event i was attending it wasnt until late that evening i realised that the toilet was blocked in the new room I'd been placed in rendering it unsuitable for use which obviously could have caused some major issues, besides that it was a lovley spacious room with a comfy bed and decent facilities. "

"You hint is in the name of the hotel. Don’t expect the Hilton. "

"Breakfast 15 quid didnt have it. Apparently extra charge for pool didnt use it. Bar and reception area, nice. 5 quid for parking!"

"Everything about our hotel stay was superb food was very good. Amenities were great especially the swimming pool and gym"

"Stayed in a standard twin room. Good value for the price. Great spa facilities included (pool open till 10pm and spa till 9.30pm) in price of room. Breakfast pretty good but can't comment on 'full English' type as we're veggie, but the poached eggs on toast were excellent. Friendly staff throughout."

"Great hotel, great customer service."

"We stayed at the Mercure for one night when attending a wedding at the Town Hall which was literally opposite the hotel. We were a bit worried after reading some of the reviews on here, but we found our room (Privilege Room 511) to be clean, in good condition and well furnished. If you looked closely there were areas around the edge of the room and behind the door in the bathroom which could have been hoovered better, but that's the same in any hotel. We were also missing the bottles of water but that wasn't the end of the world and I'm sure we could have asked for them if needed. Breakfast was good with both continental breakfast and a limited cooked breakfast. Standard check out of 12pm was really useful with plenty of time to get ready in the morning. Only one lift was working so it was quite busy with a bit of a delay but it wasn't an issue and we could always use the stairs. The Q car park was within easy reach. We would definitely stay here again."