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"Amazing Place! The hotel and grounds were absolutely wonderful. The room was big and clean, staff was welcoming. "

"Fabulous facility with lotsa nature. Host very nice & friendly"

"a pleasant stay as usual"

"I liked very much your desayuno/breakfast. Was the best I had on my trip till than (Guayaquil. Cuenca, Loja). And the stuff was very friendly. Thanks for the days..."

"Absolutely stunning hotel, the staff is very helpful and friendly, the breakfast in bed was amazing. An absolute must try for anyone visiting Cuenca. "

"Clran room, elevator, friendly staff, valet. "

"Staff are service excellent "

"The advantage was that the hotel is within walking distance of the main bus terminal and close to a tram stop. The shower also had amply supply of hot water. But the staff could use with better training in customer service. You should not have to wait several minutes when you arrive at 5:30 pm for someone to open up the door to check you in. The staff also had trouble finding my reservation once I did check in. "