"A conveniently located small hotel with a beautiful style and helpful staff. A good sized room, decent breakfast (not the most varied we have had on this trip but very enjoyable) all managed by a team who provided great service with a smile."
"Location: Perfect. Located at the train station which made arrival and departure convenient. Easy walk to all city attractions. Also located next to the pick up location for many bus tours to area outside the city. Hotel: Very nice. Good gym, nice roof top lounge. Staff: Very nice and helpful. Room: Great size and very well appointed. I would stay here again."
"Average hotel minus. The staff is not polite and does not explain anything. There is not even coffee and water. The curtains do not close and the sun comes in very early in the morning. The toiletries are of poor quality and very few."
"The rooms were lovely. Unfortunately the toiletries are not in the room only in the onsen which I didn’t find ideal. The garbages in the rooms are really tiny and I’m all for sustainability but this doesn’t really make a lot of sense when you’re catering to travellers in a City that doesn’t provide garbage facilities leaving them no choice but to bring it back to their hotels. Overall, this is a beautiful hotel with really wonderful staff. I just wanted to point out a couple things that could use tweaking. "
"Attentive staff, beautiful hotel and room! Large room with amenities inside which was a pleasant change up as our other hotels required grabbing amenities from the lobby.
Location was great, right near major shopping and markets"
"Location was amazing - straight outside Niigata Station. Excellent for price, exactly what you would expect from a budget Japanese hotel. Stayed 4 nights and would stay again."