Hokujo Hotels, Hakuba

"Excellent service, clean room, good facilities and lovely location."

"A little dated but great hotel"

"Very friendly"

"The staff and service is second to none! "

"とても静かで温泉の泉質も良く、素晴らしい宿どした。 ただ、入り口が階段しかないので、大きい荷物の上げ下げが大変です。スロープがあると色んな方が助かるのでは、と思います。"

"Wonderful hotel, service, location, everything!"

"This hotel is a giant log house, situated in a beautiful street of similar buildings. Nothing beats waking up to fresh snow falling outside your window (massive glass windows) and sipping on a hot cup of tea. The room was very cosy and comfortable! I had the best sleeps here. After a hard day of snow boarding, coming back to just sit in front of the fire, watch the snow fall, have a bath or have drinks with friends in the common area was absolutely amazing!! Wish I never had to leave! 10/10!!!! "

"Lovely, great location, friendly staff"

"Great staff"

"The staff were so helpful here. The place has character and the location is amazing close to the chairlift and can see the mountain from the room. The room has everything we needed and loved the onsen. Breakfast was typical Japanese style but as a buffet so could help yourself and you could ski straight into the warm room to leave our equipment. "

"Clean room…great staff"

"good location with good service."

"The rooms are specious and very nice, good breakfast and service "

" Nice room Onsen ski storage breakfast Friendly staff"

"Wonderful stay. Staff was amazing, they helped transport our ski bags, they picked us up from the Hakuba train station and at the end of our stay dropped us off again. Highly recommend and would stay again. "

"Staff was amazing lovely stay and very clean "

"Good location , great hotel . Family friendly , good morning breakfast . Food in the taproom is great also when you can’t be bothered going out ( or if everything is booked ). Would recommend and will stay again "

"Great oasis in the mountains with great service and food "

"Super friendly and accommodating owners! Place is in an awesome location. Will definitely stay again!"

"The hotel is not the most convenient to Hakuba town, but it is quite and there is a shuttle to two ski resorts (limited to three times a day, each way). The breakfast is a great way to start the day and the onsen is a nice place to relax after a day of skiing. The rooms are vintage charm, but the staff are so very friendly."