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"Room was spotless and comfortable, and that lady who checked me in was lovely and informative of facilities despite the language barrier"

"No doubt that the property is beautiful. I gave it a low rating for a very unpleasant check-in experience. We booked a family bungalow of three bedrooms with Expedia months ahead of the trip. I even sent a request to confirm our booking. We arrived at 5pm. The front desk staff working alone looked confused with my booking. Turned out that they sold our 3bedrooms bungalow to another group. Lucky for us that the resort wasn’t sold out. They offered two single bungalows for us with no apology, refund or a free drink. "

"Loved this place the first time hence I came back for the second time. It’s perfect in terms of location, staff, facility and the price."

"Another great hotel in vietnam. Service with a smile, room was very clean, bed was very comfy. "

"We had the most wonderful stay at Anans home. It was the perfect stay after 4 days on the loop. The rooms were clean, comfortable and had lovely amenities - especially the shampoo and body wash which they make. We had a delicious dinner on the property and enjoyed using the games/cards available. Breakfast was equally delicious. The staff was extremely kind and helpful with arranging a car service for us back to Hanoi. Could not recommend Anans home enough, wish we could stay longer! "

"Pool was under maintenance so was closed. Restaurant food was ok. However, if you eat as a couple, dont expect both main courses to arrive at the same time! My partner's main course arrived after I had finished eating mines!! Breakfast was ok. Same same. Nothing spectacular. There's the fried rice, fried noodles, and your typical Western style od sausages, bacon, pastries."

"Great staff"

"Wasn't aware that the hostel locks its doors after hours (my fault), but then also want contacted when we didn't check in. End result was being locked out on the streets after our bus dropped us off. "

"Basic and fair accommodations for price. "