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"We were halfway through our two week trip when we stayed. We were exhausted and even missed a couple of meals catching up on sleep. I could not have been in a better place to recover. The staff were great and the food is wonderful. The view is one of a kind. "

"Friendly staff, incredible town, perfect hostel to explore area. Information about local busses posted on walls was very helpful. I booked an extra night here because I loved it so much!"

"Outstanding experience. Great food options and a wonderful spa!! The views and the property are magical. I can’t say enough about this place. It’s a fantastic experience!!"

"We had a very good night Sansuikan Kawayu Matsuya. They share hot springs and the restaurant with a nearby hotel. Hot springs are the absolute standout: fantastic! Food is good and plentiful. Our room had a brilliant view. All the rest is okay, although the exterior of the building is not nice."

"the place is an island on it's own and looks like a James Bond villain base from the outside. Inside it's got so many baths and just cool areas to explore. The room itself is comfortable and there's even a little convenience store near the front desk so you can get room snacks easily. I picked up some of the pickled plum udon noodles to cook at home and they were delicious! Meals are a little crowded as they're buffet style but the food itself is amazing and so many different things to try. I recommend coming here at least once and staying two nights if you can."

"A quiet hotel with a nice onsen on the balcony overlooking the river. Simple alkaline waters, not too hot, elaborate dinners and breakfast with nice sea and river fish dishes, good wifi. Comfortable rooms in a modern building. "

"Amazing "

"I am so happy I found Hotel New Palace. The rooms are clean and large, staff is gracious, breakfast is really good. The onsen is a bonus. So nice for a relaxing soak every evening. I would definitely recommend this hotel and will stay here in the future if I return to Shingu. "