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"a nice hotel"

"料理が最高だった"

"サービスが良く、非常に食事が美味しかったです。"

"very friendly and helpful staff, view of the room is perfect, room is very spacious and well-equipped. highly recommended. "

"This hotel was easily one of the best hotels we stayed in Japan. The hotel rooms have a proper ryokan feel and the hotel staff are the nicest people I have came across in Japan. We didn’t even ask them for a shuttle pick up from our bus stop but a car with a driver was already there They provide free shuttle to and fro Sukurai station which I wish I knew from before. Oh and the views from the rooms are just exquisite. I would recommend this hotel to anyone in a heartbeat. My only regret is that...

"Excellent service and explanation of all the facilities"

"Wonderful stay. Lovely kaiseki dinner. The staff were super attentive and friendly. The hot spings were clean and very relaxing after a long day walking and driving. Oh and the view from the room in the morning across the valley was stunning"

"Excellent place to stay! Great views and a true traditional Japanese Ryokan. The garden is beautiful and the staff is super friendly. The building is quite old and full of history which adds to the charm. Would stay again. "

"Good view and good foods around hotel"

"The property provided free pickup from kumanoshi train station (reservation in advance). The breakfast is excellent. Hot bath with jacuzzi is only open till 24:00."

"Excellent hotel with great views, lovely staff"

"客室は最高。部屋付き露天風呂も良かったです。 部屋から浴場までの動線が少し遠かったのが残念。"

"Room was spotless and comfortable. All needed amenities were available . Also the staff was very friendly and the early evening wine tasting was fun only 500 yen. Location perfect .. just a little walk from the train station. "

"This was/is an elite hotel for many royal family and government/international activities with outstanding environment and restaurants."

"Fantastic "

"Clean, large room. Nice details and style. Good breakfast."

"All of the staff was incredibly friendly and helpful. Not everyone spoke english, but they all did their best to assist us. Rooms were quite and cozy. And its the best breakfast buffet you'll ever experience."

"Very nice hotel. I like the big bath also"

"布団がロール巻きで置いてあり、ビックリ。 むかし山の上で泊まった宿坊を思い出しました。 朝食はお重で、とても沢山の種類が入っていてご飯のおかわりが必要です。"

"凄く良かった"