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"Very helpful receptionist."

"As if being in a castle isn’t awesome enough, the staff is so friendly, accommodating and helpful. The grounds and rooms were exceptional. Gorgeous. The restaurant for dinner had amazing food and service. I honestly can’t say enough about this property. Two thumbs up, 5 stars, whatever best ratings I can possibly give for a hotel - I bestow upon this hotel. You absolutely MUST stay here, even if for just a day. It’s totally worth it! "

"The staff was very helpful and friendly. The room was clean. The hotel is in a god location between the train station and the Old Town."

"An excellent breakfast. The hotel is on a mountain. You need a car."

"Lovely hotel with lovely staff. It’s walkable to the old town but not close. Having a car would be better in this location or taxi’s, which are readily available. We drove all around Germany and this was the easiest hotel to park. The staff is lovely and made our stay fantastic. "

"Excellent friendly staff and clean property "

"Off season check in went well. Room was very clean "

"Everything was excellent, breakfast A+!"

"Very spacious and comfortable rooms, friendly staff, incredible view from the dining room and delicious breakfast. I try to stay here twice a year. Wouldn't stay anywhere else in Bad Kreuznach,"