Apartments in Henley-in-Arden

"It is what it is- a very basic, small clean room in a very convenient location across from the airport terminal which you can walk to. Check in was quick and easy and there is a restaurant which we didn't use. Toilet is separate from the shower. Shower has a frosted glass door leading into room so be aware of that if you are not well acquainted with your roommates. Hand sink and mirror are actually in the bedroom itself. The roller blind was a bit frayed and tatty with cigarette scorch marks near the window, it's a tight squeeze to get a suitcase around the bed to the other side of the room but if you are looking for a place to just get some shut eye before an early morning flight like we were then it does the job. It's easy to get into Birmingham city centre using the free monorail and then a train (about 30 mins or so) to explore a little or have a meal there."

"The room was very spacious, clean and plenty on facilities. Slight issue with the TV remote not being very responsive but all in all a very good stay."

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"The staff were very friendly and helpful. I got some good tips and when an issue arose, they were prompt to address it. At first I "

"Yes"

"Breakfast excellent, Parking excellent"

"Couldn’t find my booking on the system and had to get someone else to handle it, was waiting ages had to come back later "

"Beautiful hotel . Madeleines bar and Issac’s were well managed with excellent customer service and food . The front desk experience was not what we expect from an hotel of this quality and the manager was not experienced in resolving issues. ( hence the lower ratings) Such a shame as the hotel is amazing. Rooms and building just stunning. "

"Hotels nice, room was so nice and bed was very compfy but the lady who booked me in didnt know what she was doing, she asked me if i wanted a bath with shower or walk in shower, i asked for a walk in shower instead gave me the bath. The room she out us in was 358 far from the esclators next to a fire exit 2 long corridor where the light did not come on for a few seconds in the second corridor, so walking in the dark for a couple steps which is not great for ladies walking back on there own or if they have had a drink. For what i paid i didnt bother complain or ask to be moved as room itself is nice. "