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"Great place!"

"Bedding was dirty, and staff didn’t seem to care to assist. Breakfast was gross and didn’t have half of the items available. Way better hotels in the area! "

"The food is terrible and all food and drinks are overpriced. Got one drink and later got a bill for $31? The delivered breakfast has delivery fees tax and tip so it’s extremely expensive and is horrible quality of food. The biggest complaint I had was my sister called the hotel before I checked in to ask them to surprise me with something for my birthday. They did nothing and then she had to follow up multiple times just for them to give me something 2 days late upon checkout… just not what I would expect from such a highly rated hotel. It’s also disappointing to see that a girl staying a couple days before me had a great and special birthday experience but when I checked in I didn’t have the same experience. In fact they asked me the occasion of my stay at least 3 times. Definitely have had better experiences at cheaper hotels. "

"Clean"

"Everything was great. The pool was a bit cold. "

"Yes"

"I didn’t even know about the pool! The room was to be ready at 3 but we had to wait over an hour for it to be cleaned. Last I wish that had an elevator. Carrying our luggage up a flight of stairs was hard because my husband and I are in our late seventies"

"No soap in the hotel."

"Room was clean and comfortable Quiet "