Heart of England Apart Hotels

"Staff really accommodating and room was perfect "

"Easy check in, staff very helpful "

"They cancelled the booking last minute saying that they were over booked"

"We really enjoyed our stay at The Lakes by Yoo. Everything was clean and well designed and the pool and spa facilities were good. Most importantly the staff were welcoming, friendly and helpful. There was a minor issue with our original room so they kindly upgraded us to a suite for our final night, which we weren't able to stay in as we had to leave due to a family emergency, but the gesture was greatly appreciated. We hope to visit again in the future! "

"Clean and comfortable self catering accommodation. "

"Suited our needs perfectly for our short stay to take part in Gloucester half marathon. "

"The location was great and the area quiet. Convenient to train and bus, grocery, and local interests. Property was ok in cleanliness (white grout and subway tile require a LOT of maintenance) and the modern updates were poorly installed. Far too many bric-a-brac to keep dusted. Comfortable and spacious. "

"Room spotless great location helpful staff great parking facility "

"•Great Location •Apartment immaculate •Tastefully decorated •Friendly hosts •A luxurious home from home •Highly recommend •Complimentary Tea, Coffee, Milk, Orange Juice and Croissants "

"Lovely accommodation! Very clean and excellently equiped ! "

"Managers and staff were absolutely the BEST! Pretty lobby with bar and cafe, excellent space in the rooms, great location … everything was wonderful here and we felt welcomed. We will definitely stay here again the next time we are in town!"