Although noted on their website, the hotel consists of several different buildings rather than a single building. I hadn't noticed this and was surprised. Also, there aren't any elevators, and the first room they have me was across the street and on the 4th floor. When I explained that I have leg and ankle problems, they graciously and quickly changed my room to the ground floor of the building. Although the room was adequate, the hallways was drab and unpleasant. The staff were very kind and helpful, and the breakfast service and staff were very nice. The main building has a beautiful garden and the lobby serves as a bookstore where noted authors give readings. The hotel is less than a block and a half away from a lively street (Langereihe) with lots of interesting restaurants, and it's only a short walk or one bus stop away from the main train station. Since I prefer to have all rooms in the same building and because I also rely on having an elevator, I wouldn't be able to stay there again. Nevertheless, the hotel has a number advantages. The Alster (lake or river) is only about a block away but not visible from most of the rooms.