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"The staff were very kind and helpful. The hotel is clean and in a very convenient location."

"Excellent service and Onsen experience, shuttle service to Kaga Onsen station, good location, "

"Wataya = WOW! From the second we arrive... I'm so happy Aaron chose this place. The staff is a family that has owned and operated this wonderful house for 7 generations! We chill in the onsen chatting loudly as we are the only guests today, return to the room to relax looking at the garden during twilight. Dinner is served! We did a poor job at informing them of my friend's restricted diet... The proprieter is so generous! She grabs a frozen pizza from her home to feed my buddy... I'm stuffed by...

"Remote location, you need a car to explore the area. "

"This was one of the most incredible experiences we had in Japan. The staff and service level are extraordinary. The 8 or 10 course meals at dinner and breakfast were an unbelievable experience. We traveled with young kids with varying degrees of adventurous eating and the staff was able to prepare dishes that were more western (mini sausages, fries, sunny side eggs). We took a large family suite with a private outdoor hot springs bath and it was gorgeous. The shuttle to the train station is very...

"老夫婦と孫で宿泊、静かな所でリラックス出来楽しかったです♪"

"Good onsen hotel"

"Food was fabulous & plentiful!"

"This was my first time to stay in a Ryokan (traditional Japanese inn) and I really like it! The hotel was a bit old but still in good condition. They have indoor & outdoor hotspring pool plus many other facilities for you to enjoy during your stay. Buffet breakfast & dinner both were great too. Free shuttle service available too to pick up from/drop off to Kagaonsen station. Thumb up!"

"Excellent restaurant- awesome Sashimi. Unfortunately closed on Monday nights? Need transportation to get around. ( I took taxi kinda spendy. )The Spa has awesome natural spring water. The staff eas awesome."

"Exceptional hotel, great to stay, great meal and great front desk service. Staff are very friendly and eager to assist. Will return to stay for sure!"

"Nice hot spring."

"Very good place and hospitality. "

"We had a 4 day fantastic experience."

"The Hotel it's nice, needs updates, but still comfortable. The staff was amazing. Super friendly and helpful. What a pleasure to be there. The restaurants have good food too. "

"A beautiful place and a real honour to stay here as a westerner. Robes and amenities were provided and the baths were excellent including an outdoor area. Very helpful and friendly staff made us feel welcomed. There was even a mini stamp rally around the building which was great for us and our teen child to explore. The building interior was like a maze with beautiful objects and resting places all around and overlooking the garden."

"We had a wonderful stay and like to thank the staff and the chef. We stayed for three consecutive nights which is obviously not usual for this hotel which is normally used for the restaurant guest. This was putting a challenge on the chef varying the set menu especially for us. This was superbly achieved. Three evenings with Michelin star level cooking. Excellent!"

"館内も、綺麗で居心地よく、明るい雰囲気でした。 ゆっくりと過ごせて、癒されて一緒に行った仲間も良かったと、話してました。 ただひとつ残念なのが、部屋から見る外の景色を見る時の、窓ガラスが、手の跡や、くもっていて、不潔さを感じ残念でした。"

"It’s a clean , old Japanese style hotel with excellent service and reasonable price."