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"Excellent hotel to stay in Ha Long city. Good, attentive, English speaking reception staff. The breakfast is amazing and has a 100 options including continental, asian and western food choices. "

"Excellent "

"Exceptional 5 star hotel with a big restaurant/breakfast area with lots of different tasty food, and fantastic pool with well priced cocktails and other drinks. Nice lobby and concierge. Very nice, helpful and friendly staff. A special thanks to Duc Trung at the pool area and Duc Anh making beautiful margaritas!"

"We did the 2 night cruise and were glad we did, on the second day we transferred to a smaller boat with a smaller number of people (about 15) and spent the day in Ha Long Bay, we seemed to leave all the tourist behind and it was idyllic. The staff were so friendly and attentive for the entire cruise, the food was great and a lot of it and it was extremely comfortable - very happy with the whole experience"

"Hotel has great view in room balcony but there is nothing to sit down and enjoy the view. They should put a patio set (2 chairs and a small table) so that we can sit on the balcony with a drink to enjoy the view. "

"I would hoping more activities and more dining options"

"Great property "

"We stayed for 2 nights and loved this hotel. The rooms were great and had the best Ocean view. Taking a ferry from the check in building to the hotel was an interesting experience. The hotel is huge with lots of dining options. We tried the dinner buffet one night, the service and food choice was really good. The next night we tried the ala la carte menu at a different restaurant. Both the times we found the food a bit bland but that’s probably because we are used to having spicier food on a daily basis. We took a day ferry from the hotel and all the arrangements were done very well from booking to car transfer to the boat, etc. The service by everyone was excellent! Will definitely return to this resort if I visit Ha Long again."

"Amazing cruise - safe, clean, luxury and felt very spoilt and looked after. Food was delicious and plentiful. The staff went out of their way to look after us. What a treat to experience the bay this way. "