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Reviews of Airport Hotel

3 out of 5
Airport Hotel
Ave. De Las Americas y Calle A, Frente al aeropuerto, Guayaquil

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 138 reviews" "
Rating 8 - Good. 48 out of 138 reviews" "
Rating 6 - Okay. 34 out of 138 reviews" "
Rating 4 - Poor. 12 out of 138 reviews" "
Rating 2 - Terrible. 6 out of 138 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Fabio

Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price was perfect
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close from airport staff was very professional and friendly breakfast was excellent.
Stayed 14 nights in May 2021

8/10 Good

Verified traveller

Stayed 1 night in Jun 2021

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Sixto Antonio

Stayed 1 night in Jan 2020

2/10 Terrible

Richard

Stayed 2 nights in Dec 2019

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location near airport. Ask for room away from main road due to traffic noise.We stay here few times and is good place at airport for one night stay in layovers.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, clean well-appointed rooms right across from the airport
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
People taking in the hallways, I was right near the elevator. There was a machine shop that stayed open until 10:00 and I was trying to sleep to get up at 1:30 for the airport. The night manager was kind to send me in hotel van to the airport since I was alone and a female. Kudos for that. There wasn't a water glass in the room nor and info to where to order food to go or a place to eat. There was a mall down the street but heard it wasn't safe to walk around there after dark. The hotel room was clean and there was hot water at 1:00 in the morning.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel did not pick us up at the airport for the free shuttle that they advertise on the internet
Stayed 1 night in Jul 2019

4/10 Poor

CR

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very dated. Room smelled and Tv wouldn't work. But room was clean.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That nobody bother you and when you need something they ready to help
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was comfortable. It was clean and near the airport.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Very clean, courteous staff and good breakfast. The noisy traffic doesn’t stop. Couldn’t sleep much!
Stayed 1 night in May 2019

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pick up at the airport was on time, friendly and helpful. Only complaint was that the sheets were too short :) not a big problem. We used this hotel in 2018, now in May 2019 and will use them again in 2020.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good location, but over price ! Internet on and of ! No hot water!
Stayed 1 night in May 2019

8/10 Good

John P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and adequate
Small modern 3star near airport (taxi $5, 15 minute walk.). Simple breakfast served esencia instead of real coffee. Ok but not great value. Might be worth going downtown and paying a bit more.
Stayed 1 night in Apr 2019

8/10 Good

Jackie, New Jersey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent. And the people was very friendly.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and satisfactory stay! Location isn't the best part of town but it's a cost effective location across the street from the airport for an overnight stay.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good hotel people super services.. The attention was perfect
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and a shuttle. A few places to eat within walking distance.
Stayed 1 night in Feb 2019

6/10 Okay

Byrdene, Portland

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel needs updating and painting.
The staff was helpful and kind, but this hotel needs updating and the rooms need a fresh coat of paint. Quilts need replacing or a good washing frequently. Easy walk to the mall and close to the airport.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service, good a/c,enjoyed breakfast,parking and much more
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We requested for three rooms with King size bed but we got double size. Not very happy about it
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Michael, Cuenca, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arranged for a shuttle and the driver was there waiting with my name. Check in was easy, large room was clean, breakfast was included.
Stayed 1 night in Oct 2018
Response from jonathan on 3 Oct 2018
thanks dear... we hope see you soon again :)

4/10 Poor

Juan Antonio

Disliked: Staff & service, property conditions & facilities, room comfort
the hotel was clean, good location but old, and different than what the pictures showed. just not the same type of hotel that I'm used to staying.
Stayed 1 night in Sep 2018
Response from jonathan on 3 Oct 2018
we will take this to get better.... thanks for your comentary

6/10 Okay

Verified traveller

All ok except noisy: nearby airport =noise right?
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Made me pay more than I should have
This was a good experience overall. However they made me pay over what I agreed to online. It was supposed to be 300 and when I checked out they said I was supposed to pay 375. Then gave no reason why. I got them to lower it to 340 but it was not ok to do that. I had a friend that spoke fluent spanish and she said that they just wanted to charge me because I would pay. They were honestly very nice other than that. Nothing around here but good if staying over one night.
Stayed 4 nights in Sep 2018
Response from jonathan on 3 Oct 2018
Dear, please can you share with us this by e-mail... attaching your name and stay date...

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again.
2nd time to stay. Very convenient and close to GYE.
Stayed 1 night in Aug 2018
Response from jonathan on 3 Oct 2018
see you there jake.... :)

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Aug 2018

8/10 Good

Ruben, Unión City NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near. The airport
Stayed 1 night in Jul 2018