Very welcoming and great service, always willing to help. Our family memeber booked a room for us a week before when arriving to mexico, we loved the service so much that we booked again on the way back to Chicago! We booked a room twice in a 8 days. Highly remmend. Their breakfast is amazing, they go above and beyond. They also take care of your vehicle while it is parked outside and they can facilitate transportation to and from the airport. Very affordable for everything they offer.