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Hotel Portonovo Plaza Centro

3.5 star property
Attentive staff creates a home-like atmosphere in this Guadalajara hotel where guests can comfortably work in the business center or enjoy meals at the restaurant

Choose dates to view prices

Hotel Portonovo Plaza Centro in Guadalajara offers a warm welcome. Enjoy the 24-hour business center, in-room WiFi, and secure luggage storage. The restaurant serves full breakfast options, and the helpful staff ensures everyone feels at home.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is NZ$58
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 170 for adults and from MXN 130 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Portonovo Plaza Centro pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Portonovo Plaza Centro?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Portonovo Plaza Centro on 25 May 2026 start from NZ$58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Portonovo Plaza Centro?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Portonovo Plaza Centro?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Portonovo Plaza Centro?

Checkout is at noon.

Where is Hotel Portonovo Plaza Centro located?

Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Las Nueve Esquinas and Guadalajara Cathedral. Plaza de los Mariachis and Plaza de Armas are also within 10 minutes. Independencia Station is only a 2-minute walk and San Juan de Dios Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 404 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 179 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was friendly and supportive.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Salvador

It's clean and afordable the foos not so good for the price
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, it is not a new building but in general clean, staff very nice and helpful. there's no elevator I got my room on the second floor but the staff helped me with my luggage. No complaints at all.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay and good pricing.
Stayed 4 nights in Oct 2024
Verified

4/10 Poor

Veronica

Disliked: Cleanliness, amenities, property conditions & facilities
Water leaking a lot on the floor in the restroom that came out to the bedroom.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ulises

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Irving Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

ALICIA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Maria

Liked: Cleanliness, staff & service
The AC didn’t work well, the bathroom has a terrible odor , they don’t have elevator, the bathroom doesn’t have where to plug my hair dryer . The only good thing it’s the location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Armando

Liked: Staff & service, property conditions & facilities
The hotel was ok but was very but area
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Aide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the area. The Hotel is ok for the price and is Clean.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Kindness of staff
Stayed 3 nights in Aug 2024
Verified

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jorge Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Diana

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY here unless you want to get sick. As soon as we walked into our room, the MUSTY smell hits you like a bat in the face. What do you know to our surprise the bathroom ceiling was full of MOLD.
Stayed 3 nights in Jul 2025
Verified

2/10 Terrible

jose luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
...... #$&@*
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024
Verified

8/10 Good

Sandra noemi

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Sinermac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 5 nights in Nov 2024
Verified

2/10 Terrible

Rafael

Disliked: Cleanliness, amenities, property conditions & facilities
The smell was terrible and dirty water I have a video to proof the dirty water real nasty
Stayed 7 nights in Aug 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Ok
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Roberto

Liked: Cleanliness
That room they don’t clean very good
Stayed 3 nights in Oct 2024
Verified

2/10 Terrible

Elias

Disliked: Cleanliness, staff & service, property conditions & facilities
The room assigned upon arrival was not what was advertised in the website at the time of booking online. Our assigned room was very small, poorly lit, and smelled bad. When we inquired to change or upgrade our room, the front desk staff was not courteous or accommodating. They claimed that that was our assigned room and no changes could be made. For these reasons, we left the hotel the next day and searched for another place to stay.
Stayed 6 nights in Jul 2024