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Reviews of Hotel Expo Abastos

3 out of 5
Hotel Expo Abastos
Avenida Lazaro Cardenas, 2412, Guadalajara, JAL

Reviews

8.4

Very good

Rating 10 - Excellent. 182 out of 413 reviews" "
Rating 8 - Good. 142 out of 413 reviews" "
Rating 6 - Okay. 58 out of 413 reviews" "
Rating 4 - Poor. 17 out of 413 reviews" "
Rating 2 - Terrible. 14 out of 413 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Good hotel
Stayed 2 nights in Nov 2023
Response from Margarita mariscal on 8 Nov 2023
Gracias por su preferencia a esta su casa, quedamos a sus ordenes en proximas visitas a la ciudad de guadalajara.

10/10 Excellent

CLAUDIA JOSEFINA ORONA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Margarita mariscal on 24 Jul 2023
Agradecemos su preferencia a esta su casa, esperamos nos permita atenderle nueva mente en su proxima visita.

10/10 Excellent

IGNACIO, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2023
Response from Margarita mariscal on 11 Apr 2023
AGRADECEMOS SU PREFERENCIA

4/10 Poor

Rafael

Stayed 1 night in Nov 2022

8/10 Good

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prise.
Stayed 1 night in Sep 2022
Response from Margarita mariscal on 3 Oct 2022
Buen dia!! Reciba un cordial saludo, agradecemos su preferencia a esta su casa.Quedamos a sus ordenes en sus proximas visitas a la ciudad de Guadalajara.

10/10 Excellent

CLAUDIA JOSEFINA ORONA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sólo la habitación 117 tiene muy mal la distribución del baño y la puerta. Muy incómodo. Aparte se descompuso el clima a mitad de la noche. Me cambiaron de habitación y todo bien 👍
Stayed 3 nights in Jul 2022
Response from Margarita mariscal on 14 Jul 2022
Buenas tardes Srita. Claudia Agradecemos sus comentarios y saber que le pudimos dar solucion a la falla del clima :) Quedamos a sus ordenes en sus proximas visitas a la ciduad de Guadalajara.

8/10 Good

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The frontdesk stadf are friendly and willing to help. They also secure the doors at night which i like. In my opinion, this is a budget friendly hotel so i wasn't expecting much. Likes: -The hallway and presentation of the hotel/room is with modern styled and clean. - a/c worked really well -comfy bed in my opinion (medium firm) -friendly staff & cleaning ladies Dislikes: -no ventilation in the bathroom -mild sewer smell in my room (my room is on the 2nd level, a smaller room compared with others. I had complained about it in which they offered to have the cleaning lady come to deepclean or change room) -Since it's located by the freeway, and being at an intersection of busy streets, you can hear the traffic early in the morning. Not so much of soundproofing designed in the building.
Stayed 4 nights in Mar 2022
Response from Margarita mariscal on 29 Jun 2022
Gracias!! Por sus comentarios, agradecemos su calificacion a esta su casa, esperamos pronto nos permita atenderle nuevamente!!

8/10 Good

JOE

Stayed 1 night in Jun 2022

8/10 Good

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience 😊
Stayed 1 night in Mar 2022
Response from Margarita mariscal on 7 Apr 2022
Gracias por su preferncia, quedamos a sus ordenes!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok .
I was traveling from Los Angeles and stayed one night it was good.
Stayed 1 night in Feb 2022
Response from Margarita mariscal on 8 Feb 2022
Gracias!! Agradecemos su preferencia a esta su casa, quedamos a sus ordenes.

10/10 Excellent

Claudia

Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Low key terrible…rooms were absolutely tiny, says it sleeps 4 which can be true if all four are tiny, breakfast sucked, “Ran out” of breakfast at 9 a
Stayed 1 night in Jun 2021
Response from Margarita mariscal on 24 Jun 2021
Thank you very much for your review about your recent stay at our hotel. Your opinion is very valuable to us, as we strive to improve each and every stay. ... I hope I can convince you to change your mind so that you visit us again.

8/10 Good

Verified traveller

Stayed 1 night in Jun 2021
Response from Margarita mariscal on 24 Jun 2021
Agradecemos su preferencia a esta su casa, quedamos a sus ordenes para proximas visitas a la ciudad de Guadalajara!

8/10 Good

Mateo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Margarita mariscal on 3 Dec 2020
Agradecemos su preferencia a esta su casa, quedamos a sus ordenes!!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Margarita mariscal on 3 Dec 2020
Estimado viajero. Gracias por tu comentario y por haber elegido nuestro hotel

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Nice Place
Stayed 1 night in Nov 2020
Response from Margarita mariscal on 3 Dec 2020
Estimado viajero. Gracias por tu comentario y por haber elegido nuestro hotel

8/10 Good

Matt

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2020
Response from Margarita mariscal on 3 Dec 2020
Estimado viajero. Gracias por tu comentario y por haber elegido nuestro hotel

8/10 Good

Jesus j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Margarita mariscal on 7 Nov 2020
Agradecemos su preferencia a esta su casa quedamos a sus ordenes para proximas visitas a la Ciudad de Guadalajara!!

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020
Response from Margarita mariscal on 27 Jul 2020
Agradecemos su preferencia a esta su casa!! quedamos a sus ordenes.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Staff no friendly. No correct information .No more.
Stayed 2 nights in Mar 2020
Response from margarita on 25 Mar 2020
Agradecemos su preferencia a esta su casa

8/10 Good

Sheree

Liked: Cleanliness, staff & service, room comfort
The staff are fabulous. The shower door was hard to open as it was flush with the floor. It scraped and could only open so far. There was an extremely pungent smell of a cinnamon air freshener which was very unpleasant.
Stayed 1 night in Jan 2020
Response from Margarita on 13 Jan 2020
Agradecemos su preferencia, verificaremos el detalle de la puerta ;) Y al igual el aroma de lobby ... Quedamos a sus ordenes!!

2/10 Terrible

Paul E., Los Angeles, CA

Disliked: Cleanliness
PLEASE DO NOT STAY HERE!
Property manager said VRBO had not paid them and would not allow me to check in without paying on the spot, which I did. When I reached out to VRBO, they confirmed that payment was received by the property. Long story short, VRBO has not been able to refund my double payment after several months. The property is refusing to refund the double payment - crooks! I would go anywhere else in Guadalajara.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Margarita on 21 Nov 2019
Estimado cliente. Gracias por tomarse el tiempo para compartir tus experiencias con nosotros

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from MARGARITA on 12 Oct 2019
Estimado cliente. Gracias por tomarse el tiempo para compartir tus experiencias con nosotros.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room the staff the buffet. I didn’t like the parking.
Stayed 2 nights in Sep 2019
Response from MARGARITA on 12 Oct 2019
Estimado cliente. Gracias por tomarse el tiempo para compartir tus experiencias con nosotros.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Margarita on 2 Sept 2019
Agradecemos su preferencia a esta su casa quedamos a sus ordenes!!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I like the staff and the service and the food and the location because it is convenient to go to the store and to go to different places and you can ride the buses if you want to and it is close to the expo Guadalajara and some other places.
Stayed 1 night in Aug 2019
Response from Margarita on 24 Aug 2019
we appreciate your preference we are at your service

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Church conferences
This hotel is in a very good location and all the staff were great. Very helpful. Food was good! Very clean hotel. I would stay again. Thanks to all the staff .
Stayed 5 nights in Aug 2019
Response from Margarita on 21 Aug 2019
Gracias!! quedamos a sus ordenes

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room and laud noise early morning coming from button if building.not outside noise
Stayed 2 nights in Jul 2019
Response from margarita on 22 Jul 2019
Thank you for your preference !!! We regret the noise, we are in remodeling and the workers start their work after 11 am

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient, nice and clean. Only thing at the time of my stay they were in a middle of remodeling the tile floors we didn't get any notice which stopped us from getting to our rooms also you have to have the card activated every day of toue stay that was kind of annoying overall it was god place
Stayed 7 nights in Mar 2019

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value!
This was a great hotel for the price. Rooms are small but sufficient. The hotel is Convenient and included breakfast.
Stayed 2 nights in Jun 2019
Response from margarita on 29 Jun 2019
Gracias por su preferencia, quedamos a sus ordenes!

6/10 Okay

Verified traveller

I ended up leaving to another hotel after one night. Rooms could be cleaner. Gruff staff. Far from center. Price is good.
Stayed 1 night in Dec 2018
Response from Margarita Mariscal on 22 Dec 2018
THANK YOU FOR STAYING WITH US WE ARE AT YOUR ORDERS

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Verry good breakfast, and fast service. Noisy at night, do to guess.
Stayed 2 nights in Nov 2018
Response from Margarita Mariscal on 12 Dec 2018
Gracias por su preferencia a esta su casa, Quedamos a sus ordenes!!

2/10 Terrible

Orr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total embarrassment
On the first time in the hotel it was fine In the second time they lost our reservation after we pay in advance, blame hotels.com and didnt even try to help us find a solution. The woman in the front desk literally hang up the phone in the face of hotels.com customer service time after time (I have a video of her doing that). At the end we had to pay twice for one night just to get a room
Stayed 1 night in Nov 2018
Response from Margarita Mariscal on 1 Dec 2018
We regret that you have not enjoyed a good experience. For our part, we will do everything possible to solve the problem you have mentioned. Thanks for your opinion

10/10 Excellent

Alfreddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Stayed for one night ... it was great ... continental breakfast was delicious.
Stayed 1 night in Nov 2018
Response from Margarita Mariscal on 12 Nov 2018
Thank you for your preference to this your home, we are at your service

8/10 Good

Jose, Gdl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018
Response from Margarita Mariscal on 9 Dec 2018
Agradecemos su preferencia a esta su casa, quedamos a sus ordenes

10/10 Excellent

Vicky, El Paso, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located fair rates with breakfast included. The breakfast is best and delicious. This is the fourth time that I have stayed at this hotel.
Stayed 2 nights in May 2018
Response from Margarita Mariscal on 13 Jun 2018
Muchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel.

6/10 Okay

Verified traveller

Liked: Staff & service
Response from Margarita Mariscal on 21 Apr 2018
Agradecemos su preferencia, Quedamos a sus Ordenes

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay Here
It was was not a pleasant stay. Bathroom shower was dirty and there was bed bugs. Announced that it had breakfast included and we never got our breakfast passes or information regarding breakfast.
Response from margarita mariscal on 10 Apr 2018
Thank you very much for your review of your recent stay at our hotel. Your opinion is very valuable to us, a measure that we strive to improve each and every one of the statistics.

8/10 Good

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Margarita Mariscal on 11 Apr 2018
Gracias por su preferencia a esta su casa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Aug 2017
Response from Margarita Mariscal on 19 Aug 2017
Estimado viajero. Gracias por tu comentario y por haber elegido nuestro hotel. Estoy feliz de que hayas disfrutado de tu estancia y esperamos tenerte de nuevo como invitado en nuestro hotel.

10/10 Excellent

Vicky , El Paso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel has a good location if your looking to move around the Expo area. Rooms are recently remodeled.
Response from margarita on 27 May 2017
Thanks for your preference

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was a good expirance.. would of just been better if the room was a little biger other than that great hotel
Response from margarita on 15 May 2017
Thanks for your preference

8/10 Good

carolina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Response from Margarita Mariscal on 2 May 2017
Agradecemos su preferencia quedamos a sus ordenes

6/10 Okay

Verified traveller

Liked: Cleanliness
nice hotel for the price and good location.
my experience at this hotel was good. Some of the staff was very helpful and friendly, others were ok.
Response from margarita on 25 Apr 2017
Thank you for your preference, we are at your service. we appreciate your comments

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to city center
Hotel was nice, front desk was under construction, elevator has space for luggage only which was funny, hotel is next to the highway so is really busy and noisy .... for the price, not bad, if you're a light sleeper, I wouldn't recommend it.
Response from margarita mariscal on 25 Feb 2017
We appreciate your preference. we are under your command

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 27 Jan 2017
agradecemos su preferencia esperamos nos permita atenderle proxima visita a la ciudad de Guadalajara

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Good for just sleep for the price
The stay was good. Included a nice breakfast every morning. The most bang for your buck if you're on a budget.
Response from General Manager on 26 Jan 2017
Dear Traveler. Thank you for your comment and for choosing our hotel. I am happy that you enjoyed your stay and hope to have you again as a guest in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very clean.
Nice hotel, staff very dedicated...I would stay there again, and again. I am so thankful with Guadalupe, the maid. She cleaned our room very well.
Response from margarita mariscal on 5 Sept 2016
thank you for choosing hope to see you soon on this home