Greenbrier Hotels, Chesapeake

"Room was very clean and happy to stay there"

"Very clean!"

"Great place have been there before. Good value."

"Yes "

"I feel a bit generous giving a 3 star review. The building was nice, but I don’t think the person at the from desk ever actually looked at me during check in - not rude, per se, just totally disinterested. There was no shampoo dispenser in my shower (it was missing completely) and the soap dispenser was empty, so if you like to shower with only conditioner, add another star. The worst part was breakfast- I got to the cafe by 7am and the eggs and meat were gone and the pancake machine had no batter. I stood there for 15 minutes and nobody showed up, fortunately they had some pop tarts so I had something to take to the airport with me. I’m in VA Beach frequently but probably won’t at Tru again."

"Could not stay in assigned room, or a replacement. Dirty, soiled, cigarette smoke and marijuana smell. Communication with staff was awful. Checked out and went to another hotel. Worst experience!"

"Tim was clean, jets in hot tub worked, patio clean. It’s obviously older, but is clean, comfortable, the elevators always work and staff is always cordial and courteous! I’m a return visitor because it’s quiet at the end of the beach near the inlet and we love the hot tub!"

"We could see the ocean through the parking lot. "

"Shout out to the desk clerk Lee! She was top notch and went above and beyond to meet our needs. I’ll definitely return to this hotel from now on. Thank you Holiday Inn for providing your guests with such an exceptional professional customer service representative! She upgrades your hotel to another level 👍"