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"Great location, great staff, clean rooms "

"Everything was perfect. Friendly staff. Clean room with a lovely view. Breakfast was delicious. "

"Excellent hotel, I highly recommend it. Very clean, friendly staff and spotless rooms. Very close to the London Eye and Big Ben. "

"Great hotel in the perfect location for both the museums and Knightsbridge. "

"It's a plush, luxurious, clean and comfortable hotel in the heart of London. We had a great stay. The staff were all courteous and helpful. We utilised the baggage store, bar area and room service. "

"Yes to both questions "

"Great location check in process easy staff friendly room was spacious and clean "

"We were made up with our stay here in the heart of Kensington. From checking in with Roberto he welcomed us with such enthusiasm. Our room was beautiful, roomy, spotlessly clean. We had drinks in the bar, the staff were very friendly. The hotel is situated on a quiet road. We would highly recommend anyone to stay here. "

"Our stay was WONDERFUL! You can’t beat the location. We were four seniors that traveled from the States so long exhausting flight. The hotel had rooms available for early check-in so we were very grateful. Did I mention, we weren’t charged for early check-in? Fantastic hotel and staff—can’t brag about it enough!!"