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Reviews of a&o Graz Hauptbahnhof - Hostel

2 out of 5
a&o Graz Hauptbahnhof - Hostel
Eggenberger Strasse 7, Graz, Styria

Reviews

7.6

Good

Rating 10 - Excellent. 71 out of 274 reviews" "
Rating 8 - Good. 115 out of 274 reviews" "
Rating 6 - Okay. 48 out of 274 reviews" "
Rating 4 - Poor. 27 out of 274 reviews" "
Rating 2 - Terrible. 13 out of 274 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first stay at a hostel. It exceeded my expectations. It was very clean and the staff was helpful and kind.
Stayed 5 nights in Dec 2023

2/10 Terrible

New

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting, dirty, unfriendly staff and black mould in the shower and in the air vent. Even my towels had fungus and rotten food on them when I tried to shower and dry. NEVER AGAIN.
Stayed 1 night in Nov 2023

2/10 Terrible

New

Disliked: Staff & service, amenities, property conditions & facilities
Nice staff but the hostel itself reminded me of a prison cell. It was very depressing and also the guests at the property all looked like they hadn't taken a shower in at least 2 weeks. Thers the l
Stayed 1 night in Sep 2023

8/10 Good

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
USB ports were not functioning. WiFi was really good.
Stayed 3 nights in Sep 2023

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfy, good service and convenient location
Very good value for money, walking distance from Graz city centre. Hostel staff gave us some recommendations to visit in the evening. Comfy beds. We were able to park for free down the street as on Saturdays there is no charge after 1pm.
Stayed 1 night in Aug 2023

10/10 Excellent

Zbigniew

Stayed 1 night in Jul 2023

10/10 Excellent

Anja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Maria

Stayed 1 night in Aug 2022

10/10 Excellent

Grant

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay right next to main train station. A bit expensive to park the car but then it is a city centre location! Staff on the front desk were very friendly and efficient.
Stayed 1 night in Sep 2022

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best budget option
For a budget hotel this place is excellent. I booked a private room and it's perfectly clean, cozy enough and great bathroom. Just be prepared to make your own bed for this price of course
Stayed 2 nights in Aug 2022

8/10 Good

Edmir

Stayed 1 night in Jul 2022

10/10 Excellent

Marijan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2022

2/10 Terrible

mohammad

Stayed 1 night in Dec 2021

6/10 Okay

Tiana

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
High end hostel.
A perfectly lovely spot. Unfortunately a water main break occurred just prior to our arrival. We have been told that we will receive a full refund. I surely hope that is the case. If that had not happened we would have loved the space - simple and comfortable.
Stayed 1 night in Sep 2021

8/10 Good

Kosti

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 3 nights in Jul 2020

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & convenient
My stay was perfect. I was one of the first customers after the Coronapocalypse closure, and hardly anyone was traveling, so I lucked out with the entire six-bed dorm to myself. Everything was super clean and the staff was extremely welcoming and friendly. Vielen Dank!
Stayed 6 nights in Jun 2020

8/10 Good

Tudor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

4/10 Poor

yi-hsiang

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Facility is good only workers very bad
Reception employee bad attitude and service. Ridiculous addictional charge for bed and pillow sheet.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can only review the customer service as we did not get to stay at this hotel! I booked it by mistake and then found I could not get a refund. However, after writing to customer services they agreed in my exceptional circumstces that a refund would be issued. For that, I was extremely greatfull and award them 5 stars for the customer service.
Stayed 4 nights in Sep 2019

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Stupid linen for pay.
Check in reception was saying if there is no linen in the bed then we need to pay to get the linen. In the six bed room only two beds had the linen and all the rest of them need to pay for linen. I was lucky and early to get the bed with linen and the others had to pay. Not good service at all.
Stayed 1 night in Aug 2019

6/10 Okay

Joshua

Liked: Staff & service
Convenient for main train station. Price is good but hotel getting a bit of wear and tear and could use a thorough cleaning and coat of paint.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A bit expensive, but nice and comfortable, with food service available etc.
Stayed 1 night in Feb 2019

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MOTO GP stay
Did Moto GP @ red bull circuit easy to get to track ,trick for parking is get to track early P5 was super easy in and out
Stayed 3 nights in Aug 2018

8/10 Good

Gaz, UK

Liked: Cleanliness, staff & service, property conditions & facilities
For F1 5 guest 1 room economical price
In the center of shopping and bars excellent location and the train access is 2 steps away to the 1.25 hrs to ci3cuit
Stayed 4 nights in Jun 2018

8/10 Good

Rudy, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hostel conveniently located for travelers
This is your basic hostel. Everything is fairly new and in good condition. Nice multilingual staff. Conveniently located for bus and train travelers. Good transportation connections to old town Graz. Lots to see and do in Graz, a very lively little city. Fast free wifi. There were people of all ages staying here, from lots of students to families to seniors. See below for further comments.
Stayed 2 nights in Aug 2017

10/10 Excellent

Regan, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Staff was friendly, room and facilities were clean. No complaints

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel
Wonderful stay. Room is nice clean sand new.

8/10 Good

SASA, Ljubljana, Slovenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family hostel
very good

8/10 Good

Tomaz, Ljubljana

Liked: Cleanliness, staff & service, property conditions & facilities
pleasent
it was hot and no air conditioning

8/10 Good

P, Wolves, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Far better than expected. More like a hotel than a hostel. The room was fine, the staff friendly, and the hotel itself clean and tidy. The city centre is only a pleasant fifteen minute walk away.

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Stephen, England

Liked: Staff & service
Disliked: Cleanliness
Ok hotel if you are staying 1 night
Graz itself is a nice place, this hostel is not great though. The reception people were nice and friendly and the breakfast was decent . However it dont seem that the cleaners put too much effort in, the room floor was dusty, rubbish was left underneath and when i came to the room they had not changed the correct beds so it was not clear if it was taken or not. I would only stay here if you need to go on the train early or you are staying for 1 night.

6/10 Okay

Josh, Hogwarts

Liked: Cleanliness, staff & service
Clean and affordable
Central location. Very affordable

8/10 Good

Clarke, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for those who like simplicity
We stayed here for a night before heading to Vienna. The location is near the train station which was perfect for us as we arrived late at night. The rooms were very clean and simple. We thought that for a hostel, they were extremely nice rooms. The front desk was very nice and welcoming. It was also quiet so we got a good night sleep. I would definitely stay here again.

4/10 Poor

Mark, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
There are much better places to stay!
Disappointing customer service. Charged us for internet even though it was free throughout the hotel, and refused a refund rather rudely. I'd choose another budget option next time. The TV in the room was hilariously small, and the water pressure was terrible.

8/10 Good

lt and jd, usa

Liked: Cleanliness, room comfort
convenient, clean
enjoyed 24-hour bar/restaurant. unfortunately wifi was down during our stay.

8/10 Good

Andrew, Victoria, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
good budget accomodation in Graz, Austria
I had to find accomodation for a 4 night stay in Graz for a conference. The Expedia listings gave me many hotels with costs for this stay ranging greatly. This hotel-hostel was at or near the bottom of the price range but I found it really adequate in all respects. While breakfst and wifi in the room were extra the cost was very reasonable. The lobby has coffee and cold drinks vending machines and a bar also selling snacks. There is also a small library here and you can rent bicycles. In the recreation area of the lobby is also a free wifi area and some internet monitors and and a phone and i.pad recharging facility. I like it that the people staying here include workers, students, hikers and other budget travellers. For me this is a more normal and welcoming place to stay than some multi-star hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Straightforward hostel
This hostel seems fairly new and well-maintained. The staff is very friendly. The rooms were small but clean and welcoming. The staff was very polite and helpful. There was a problem with my booking initially, but the staff apologized for their mistake and no harm was done. I also had one maid, and then another guest, enter my (single) room; the rooms do not have locks (as normal for a hostel) and that would have been bad were I just coming out of the shower or something. But, again, very polite staff.

10/10 Excellent

Zsuzsanna N., Budapest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just for 2 nights
Our stay was OK. We needed it just for sleep over night. The room was clean, there was silence. The kids could play at the childrens room, while we could use internet for free in the lobbey. Fore our short stay I can say - excellent.

8/10 Good

Pholanhsu, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for family trip
This is our first time to stay in Graz. Location is very comfortable to go anywhere in Graz. Very good to stay with family!

6/10 Okay

Alexandru, wien

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
In die Nähe vom Bahnhof die Zimmer was hab ich gehabt war die Bettwäsche nicht getauscht und sehr viel Staub und Mega laut die Heizkörper im Badezimmer hat nicht funktioniert und War am Abend kalt Im Zimmer.
Stayed 1 night in Mar 2024

6/10 Okay

Alexandru, wien

Liked: Amenities
Disliked: Cleanliness
A&O 😂😂 Nothing special 😂😂😂 many people but for 1-2 nights is ok
Stayed 2 nights in Mar 2024

10/10 Excellent

Anneliese

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bahnhofsnähe
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mon avis
L'hotel est propre, les chambres aussi. le petit déjeuner à 9€90/jour payé sur place est parfait , très bon et varié. Seuls les cousins sur le lit n'ont pas été appréciés car ils étaient trop "mou". Quand je suis entrée dans la chambre j'avais pas fait attention au fait que le chauffage avait été mis sur le 2. Et j'ai eu froid la nuit heureusment je m'en suis rendu compte le deuxieme jour et j'ai augmenté la chaleur de la piece en le mettant sur le 4.
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 1 night in Dec 2023

2/10 Terrible

Magdalena

Keine Stornierung möglich
Obwohl im Internet angegeben, konnte die Stornierung 14 Tage zuvor nicht durchführt werden.
Stayed 1 night in Dec 2023