If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
1 building
3 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
Food and drink
Hob
Kitchen
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
Service animals are exempt from fees
Cleaning/housekeeping/linen are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property is also known as
Extended Stay America Grand Rapids
Extended Stay America Grand Rapids Kentwood
Extended Stay America Grand Rapids Kentwood Hotel
Extended Stay America Kentwood Hotel
Extended Stay America Kentwood Hotel Grand Rapids
Extended Stay America Kentwood
Extended Stay America Grand Rapids Kentwood
Extended Stay America Suites Grand Rapids Kentwood
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Extended Stay America Select Suites - Grand Rapids - Kentwood Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 178 out of 830 reviews
10 - Excellent
178
Rating 8 - Good. 212 out of 830 reviews
8 - Good
212
Rating 6 - Okay. 161 out of 830 reviews
6 - Okay
161
Rating 4 - Poor. 142 out of 830 reviews
4 - Poor
142
Rating 2 - Terrible. 137 out of 830 reviews
2 - Terrible
137
6.8/10
Cleanliness
7.2/10
Staff & service
5.8/10
Amenities
6.6/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
4/10
Would not stay here again.
Joshua
Stayed 1 night in Jul 2025
8/10
the bed was soft
Brianna
Stayed 1 night in Jun 2025
10/10
Nice and very quiet
Lori
Stayed 1 night in May 2025
2/10
I wouldn’t even let my dog sleep in that place!
Tiffany
Stayed 1 night in May 2025
10/10
We only needed to stay for one night, but the room was clean, bed comfortable, and the floor was quiet. Would recommend for even a short terms stay.
Cecilia
Stayed 1 night in Mar 2025
10/10
Had a great time
Sarah
Stayed 1 night in Oct 2024
10/10
Property was pretty quiet majority of the time. Nice simple check in and towel sets and soap were provided.
Deon
Stayed 3 nights in Feb 2025
10/10
We were impressed with our stay
Barbara
Stayed 1 night in Jul 2024
10/10
Sara at the front desk was very welcoming, accommodating and efficient! The bed and pillows were comfortable and the location is quiet. A great place to to rest your head.
Ebony
Stayed 1 night in Dec 2024
4/10
Was fecal matter on wall near toilet - exterior side doors didn’t work - worst of all front desk gated after dark - fire alarms went off app midnight - no staff to be found - and card wouldn’t work in lobby door to get back in - vicinity was questionable! Won’t stay again!
Myra J
Stayed 2 nights in May 2025
4/10
Service Counter not open late. Late check-in cumbersome. Looks okay from the outside, but tired, smelly and worn out inside. Would not stay there again.
Christopher
Stayed 1 night in May 2025
4/10
There was no front desk. The first room had a broken window. The second had a broken fire alarm that kept beeping. There was no phone in the room (literally had a fake phone). Seemed like a motel in a pit stop.
Richard
Stayed 1 night in May 2025
2/10
Called three times and was promised a call back. Did not happen. It is beneath Expedia to have this property on your site. Absolutely sucks.I expect the same B.S. silence from this review as the last 4 attempts. Never a person at a check in space. Pathetic
Jeff
Stayed 1 night in Jun 2025
2/10
Smells of weed. Dirty floors. Hair in the bed. Hair on the toilet. Rust all over the fridge and appliances. Rust on the bathroom counter.
Just all around dirty place to be in.
Caleb
Stayed 1 night in May 2025
10/10
Lowkey and affordable
Naomi
Stayed 1 night in Oct 2024
2/10
Front desk was not open at 10pm, people backed up trying to check in with someone going in and out of an office. Conditions were very poor, rusty fridge, missing drawers, bathroom door handle fell off. Fire alarm going off in the middle of the night due to smokers (in a non-smoking hotel/state) If I would have had another option that late I would have taken my daughter elsewhere.
Lindsey
Stayed 1 night in May 2025
10/10
Staff was friendly and helpful!
Linda S
Stayed 2 nights in Jan 2023
10/10
I needed a place to keep the rain off me for a couple days while in town for an event. This hotel was a decent, affordable option, it seemed to be looked after very well, and anything i could want was in just a few blocks. Would absolutely stay again!
Terry
Stayed 3 nights in Apr 2024
8/10
Everyone was friendly and helpful!
Sharde
Stayed 1 night in May 2024
8/10
No hold on card
Could use larger towels
Jeff
Stayed 1 night in Feb 2025
2/10
The front desk claimed that I checked in too late and that they had given my room away but they still charged my credit card and it was more than the amount provided by Expedia. I’m still awaiting a refund and was left with out a hotel room for that night
Derek
Stayed 1 night in Apr 2025
6/10
The location was great for a quick get away.
Nothing really great about the place
Kathy Van
Stayed 1 night in Sep 2022
10/10
I came to stay just one night Tory concert and was greeted promptly when I came in. When I went to go talk to them regarding my dogs and inquiring where my dogs needed to go to the bathroom the person at the front desk was very informative and provided my pups some treats! They made myself and my pups feel very welcomed
Kimberly
Stayed 1 night in Nov 2024
6/10
Breakfast is too simple(grab and go)
Verified traveller
Stayed 1 night in Jul 2024
2/10
Absolutely the worst experience I’ve ever had. They did not give us the room we paid for and made no apologies whatsoever and refused a refund and then they had no breakfast as promised and the front desk closed at 10 and didn’t open until 10 am and the keys constantly didn’t work so we were often locked out of our room with no front desk worker