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"Average property with clean enough room.ok for solo travellers."

"Cute hotel, differ"

"Location is great but Very slow service. Bathroom toilet did not work for 3 days and after multiple requests nobody came to repair the issue "

"The most friendly, top notch services I have received. Amazing location, amazing staff, food is tasty, and good. "

"The hotel, location, the staff, and cleanliness was fantastic. My only complaint was noise. There is no air conditioning so the windows must be open. The hotel is next to the train station and a super busy intersection so it is really loud. Hard to peacefully rest. "

"No sauna/spa included which was a little sad but they did provide the option I think at a nearby location. We stayed in a newly renovated room as they are updating. It was very nice, clean, sleek. Bathroom doors are dying out in hotels (not a complete seal for privacy but was good enough and shower was amazing). We didn't partake in breakfast but they did have a more affordable croissant and coffee option if you wanted something light. Thought it was a great location in Lucerne for train station and exploring. "

"Great welcoming staff. Loved the bottle given. The room was great. No issues. "

"Staff are friendly"

"I had an excellent stay at the Sheraton Zürich Hotel. Everything about the experience was wonderful from start to finish. The hotel is very clean, modern, and well maintained. The rooms were spacious, comfortable, and quiet, which made it easy to relax after a long day of exploring the city. The beds were extremely comfortable and the amenities in the room were excellent. The staff were outstanding—very friendly, professional, and always ready to help with anything we needed. Check-in and check-out were smooth and efficient, and the team made us feel very welcome throughout our stay. The location is also very convenient, with easy access to transportation and nearby restaurants and shops. The hotel facilities were great, and everything was organized and high quality. Overall, this was a fantastic experience and I would definitely stay here again when visiting Zürich. I highly recommend this hotel to anyone looking for comfort, great service, and a pleasant stay. Thank you Nada"