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Hotel Royal Luzern

3.0 star property
Hotel with a bar, near Swiss Transportation Museum

Choose dates to view prices

Hotel Royal Luzern sits near Lake Lucerne's picturesque shores. Guests connect to WiFi while relaxing at the charming bar or enjoying the sunny terrace with comfortable outdoor furniture. Previous visitors appreciate the helpful staff and convenient luggage storage service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
Digital channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
Digital channels
Daily housekeeping
  • 25 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
Digital channels
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Single Room

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Superior Single Room

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
Digital channels
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Heating
TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Free bottled water
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room

Family Triple Room

  • Sleeps 3
  • 3 Twin Beds
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About the area

Map
22 Rigistrasse, Lucerne, LU, 6006

What's nearby

  • Lake Side Promenade - 3 min walk - 0.2 km
  • Lion Monument - 11 min walk - 1.0 km
  • Swiss Transportation Museum - 15 min walk - 1.3 km
  • Chapel Bridge - 17 min walk - 1.5 km
  • KKL Lucerne - 19 min walk - 1.6 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 19 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪MOzern - ‬7 min walk
  • ‪Juliette Sharing Brasserie - ‬8 min walk
  • ‪Kanchi indian cuisine - ‬13 min walk
  • ‪Vesper - ‬10 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬11 min walk

About this property

Hotel Royal Luzern

Hotel near Swiss Transportation Museum
Close to Chapel Bridge, Hotel Royal Luzern provides amenities, such as a terrace and a bar. Guests can connect to free in-room WiFi.
Additional perks include:
  • Continental breakfast (surcharge), meeting rooms and a front desk safe
  • Luggage storage, outdoor furniture and a lift
  • Multilingual staff, bike parking and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Royal Luzern include perks, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with baths or showers and hairdryers
  • 50-cm TVs with digital channels
  • Wardrobes/cupboards, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: CHF 29 for adults and CHF 14.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • 50-cm TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: CHF 50
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets are allowed for an extra charge of CHF 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately CHF 29 for adults and from CHF 14.50 for children
  • Pet fee: CHF 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Royal Luzern Hotel
Hotel Royal Luzern Lucerne
Hotel Royal Luzern Hotel Lucerne

Frequently asked questions

Is Hotel Royal Luzern pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Royal Luzern?

Limited spots are available.

What time is check-in at Hotel Royal Luzern?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Early check-in is available for a fee of CHF 50 (subject to availability).

What time is check-out at Hotel Royal Luzern?

Checkout is at 11:00 AM. Late checkout is available for CHF 50 (subject to availability).

Where is Hotel Royal Luzern located?

Situated in Lucerne, this hotel is within 1 mi (2 km) of Lake Side Promenade, Swiss Transportation Museum, and Chapel Bridge. Grand Casino Lucerne and Hofkirche are also within 10 minutes. Lucerne (QLJ-Lucerne Train Station) is 19 minutes by foot and Lucerne Station is 19 minutes.

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Reviews

Hotel Royal Luzern Reviews

8.4

Very good

9.0

Cleanliness

7.6

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 90 out of 166 reviews
Rating 8 - Good. 42 out of 166 reviews
Rating 6 - Okay. 16 out of 166 reviews
Rating 4 - Poor. 10 out of 166 reviews
Rating 2 - Terrible. 8 out of 166 reviews

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Historic feel and look, clean, very friendly staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay. Top notch and the entire family agreed. We had ages 19 to 75 and 3 rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Oct 2024

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities, room comfort

Good value.

A little way from the hub, but still well located, accessible by bus. Well appointed rooms. Staff friendly and good humour though seemed a little stretched at times, especially at breakfast to have enough food, crockery etc as needed. Overall good value for money.
Stayed 1 night in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service
Great staff and the rooms are nice and clean. The hotel does not have AC and it was a very hot week. It is also on a steep hill which may case problems for those with limited mobility
Stayed 3 nights in Jun 2025

6/10 Okay

Joseph

This hotel is on the hillside and small room with almost no equipments to heat foods. Good view and that is all.
Stayed 1 night in May 2025

10/10 Excellent

Sonjoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, had a room with a balcony, beautiful view of the lake. Nice breakfast
Stayed 1 night in Aug 2024

2/10 Terrible

Christine

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Unfortunately this beautiful property with a beautiful view could only be reached by taxi or walking up a very steep hill from public transportation. No air conditioning,not enough plugs in room. Either TV or fan could be used. No place to plug in coffee maker. Promise of more plugs and better TV service coming in future.
Stayed 4 nights in Aug 2025

8/10 Good

Nazuma

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty hotel on top of a hill
Stayed 1 night in Jun 2024

10/10 Excellent

Tran Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
They just reopened a few days before we arrived, nice staff and very good location. 15 minutes walk to the old town, lots of restaurants nearby.
Stayed 2 nights in Jul 2023

10/10 Excellent

PHILIPPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with fantastic views. It’s a bit dated but that did not stop our enjoyment. The tiny balcony could just fit three people on. We had a triple room with a bathroom and it was nice. It’s about a 10 to 15 minute walk from the centre of the town and there is a little bit of a hill towards the end but again no big issue and I don’t think even someone with mobility problems would have any issues here. The one thing that we had a bit of a smile about was we were one hour before the check-in time and they asked if we wanted to pay for an early check in for 30CHF which seemed a bit much. We declined.
Stayed 1 night in Jul 2025

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and has a great views, but their front desk staff makes it exceptional! Very friendly and eager to help, took time to explain the navigation and gave restaurant suggestions.
Stayed 1 night in Jun 2024

10/10 Excellent

Stanton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous service and views.

From check-in and throughout the whole stay the service was excellent, friendly and attentive but without being overbearing. The views over the town and lake were wonderful, both from our room and the public terrace. It is walkable from the train station but be aware it is up quite a steep hill so using a taxi to get there may be useful, though consider Uber as they're half the price of the regular taxis. Location is great for getting around Lucerne with public transport a short 5-minute walk from the main road at the bottom of the hill from the hotel. Room was large, comfortable and clean but oddly ours didn't have a wardrobe and just 3 wall hooks, which wasn't a problem for us as only there 2 nights but maybe something worth checking if staying there longer and need wardrobe space.
Stayed 2 nights in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
This property was only a few blocks off the man tourist route but was quiet and relaxing. Best beds of six hotels during our trip. We loved the helpful service provided by the front desk clerk Adrian. It was nice to return to the scenic view from the veranda after a day of sightseeing.
Stayed 2 nights in Jun 2024

10/10 Excellent

agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel facing the lake. Comfortable bed. Clean. Breakfast a little expensive for continental breakfast. Staffs are very friendly and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely lovely lake views from the front facing rooms. The hotel has a simple business model (light on staff, no cooked meals, no room service ) which makes it an excellent choice if looking for an affordable but special place to stay. The staff were all extremely friendly and helpful.
Stayed 3 nights in Sep 2023

10/10 Excellent

James

Liked: Amenities, property conditions & facilities
The desk, when he heard us discussing how nice a glass of wine, offered to open the bar and provided us both wine and beer. The staff was very welcoming and supportive. Also, the facility, while very “experienced” was very well maintained. Great view from the individual patio,
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old building, well maintained. Beautiful balcony view overlooking the lake and city. Staff very helpful and friendly. Cost to park vehicle very expensive.
Stayed 2 nights in Sep 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
An awesome hotel, great location, great staff that were so helpful. Two things I actually take the blame on missing would be no air conditioning and I thought when the listing had bed and breakfast and showed a dining area that looked to be set up for breakfast that they would offer breakfast…at least more than a croissant and espresso. They were good yes but was hoping for a more substantial breakfast even for a cost. Perhaps fans in the rooms?
Stayed 3 nights in Jul 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like construction noise in morning
Stayed 1 night in Jul 2024

2/10 Terrible

Alain

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
check-in July 12 - 1 night stay - Nothing Royal - just the name - despite a great location and the kindless of Director who tried his best to accommodate our stay - we re-packed and left hotel after 1 hour - I surely waisted $ 270.00 but life is too short for a bad sleep - Property is in poor condition in need of major renovation - you can hear people next door (room) coughing talking even farting - it is unfortunate for the staff who is actually doing a great job - I was told that I would be contacted by upper Management - as of today ... no news. Life goes on : ) - I hope this info is useful for anyone planning trip to Beautiful Lucerne - Best, Alain
Stayed 1 night in Jul 2024

6/10 Okay

Jordyn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall we had a fine stay here. There are few things to note before booking that we wish we knew. Firstly the property is up a hill and about 7 min walk from the bus stop. In the heat it’s not the easiest walk (especially with luggage). The property is quite old, there is no air conditioning, and it seems no updates have been done since original construction. Our room was small and without basic amenities we expected for the price (no fridge, coffee/tea, safe for belongings). The bed and pillows were not comfortable. The walls are thin and you can hear everything happening in the hall and neighbouring rooms. The one upside was the staff were very nice and accommodating. Thankfully they were able to find us a fan for the room given the extreme heat. We would not be keen to stay here again but if you are low maintenance it would probably be fine for a short stay.
Stayed 2 nights in Aug 2024

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Nice stay. Nice view from hotel balcony of the lake. 15/20 mins from train station.
Stayed 2 nights in Oct 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
I’ll start by saying the staff were all friendly and helpful, very likeable people. The room we had was on the 4th floor on a corner facing the lake so having a panoramic view was pretty amazing and the small balcony to sit on was quite pleasant. The views of the lake and mountains were a delight. The bathroom was updated and well thought out. The main part of the room was roomy but dated and had some design issues that need rethinking. The bed is a split king meaning two twins shoved together but keeping them together was a challenge. Near the bed is an old style radiant heater that is large and takes up quite a bit of space and a mini fridge was placed in front of it which made no sense. The fridge would have fit better under the desk in the far corner but for some reason there was zero electrical plugins where that desk was so that would have been a problem there too. The coffee maker was place on that desk but needed to be moved somewhere to use due to the lack of an outlet for it at that desk. A large armoire took up an entire wall which was needed due to there being no closet and another table with sitting chair took up the remaining space. Overall a disfunctional room design and it lacked charm and the updating that was done for the bathroom. I recommend a remodeling of that room. We did the breakfast once and honestly while the food was decent, it was was not included with the room and was quite expensive. Convenient but not a good value for a basic selection.
Stayed 4 nights in Oct 2025