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Reviews of The Kings Arms and Royal Hotel, Godalming, Surrey

3 out of 5
The Kings Arms and Royal Hotel, Godalming, Surrey
High Street, Godalming, England

Reviews

8.2

Very good

Rating 10 - Excellent. 121 out of 283 reviews" "
Rating 8 - Good. 90 out of 283 reviews" "
Rating 6 - Okay. 43 out of 283 reviews" "
Rating 4 - Poor. 20 out of 283 reviews" "
Rating 2 - Terrible. 9 out of 283 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location. The old building makes for a few minor problems getting round. Bathroom was spotless. Would have welcomed a lamp on the desk as it was hard to write in the dark! BBC 1 did not work on the TV but other channels were fine.
Stayed 1 night in Apr 2024

8/10 Good

Simon

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Staff are great. Always good service
Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Staff are really nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very central
Stayed 2 nights in Mar 2024

10/10 Excellent

MARIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt use facilities. Room clean and luxurious touches
Stayed 2 nights in Feb 2024

10/10 Excellent

Anthony

Stayed 1 night in Feb 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

MARK

Stayed 1 night in Feb 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Single room quite small
Room was a single room which was a bit small with a single bed up against the wall, clean & adequate. Staff are very friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel. Lovely, helpful staff. I don't think there's a lift, if that's important to you. Parking is limited, but there's a good car park very nearby, with free overnight, and you can buy your pay and display in advance. The corporation behind the hotel plagued me with endless unnecessary emails in respect of the booking. They don't take cash. And their credit card system was down in the am when I went to pay for the breakfast I had. "May we put it on the credit card you paid for the room with?" Well, that would have been okay, but they didn't have it, as I'd paid via Expedia. The corporation needs to sort this out for the lovely staff who work so hard, only to be put in an impossible position by un-imaginative corporate policies an dpenny pinching,
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place , pricey at times
Stayed 2 nights in Jan 2024

8/10 Good

Andrew

Stayed 1 night in Jan 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, made even better by the staff and the lovely welcome you receive each time you check In. Rooms are very quirky (and some creaky) but just adds more character to the stay. Food really nice and a very good selection on offer. Small car park but large public car park within a very short walk.
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Christopher

Stayed 1 night in Dec 2023

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing rooms
Fantastic hotel with lots of character. Our room was amazing and large.
Stayed 1 night in Nov 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great standards and attention to detail
I Work in Godalming but don’t live there so sometimes I stay over. The Kings Arms and Royal is consistently good.
Stayed 1 night in Nov 2023

8/10 Good

Helen

Stayed 1 night in Nov 2023

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Nice decor.
Stayed 1 night in Nov 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

2/10 Terrible

michael

Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Stayed 1 night in Oct 2023

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to see this Hotel getting it right
A short overnight stay as I work regularly in Godalming and there are currently a number of road and rail travel issues. From checking in to checking out every engagement with staff and with the standards and values of great hospitality were apparent. Well trained staff delivering great service and a memorable experience.
Stayed 1 night in Sep 2023

8/10 Good

Edward

Stayed 1 night in Sep 2023

10/10 Excellent

Claire

Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very well equipped and had little goodies given to you i.e chocolate and free bottle of water . Modern bathroom and nice old fashioned decor .shame the bed was too firm for me tho . And did here noise from people next door .
Stayed 1 night in Aug 2023

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Had a very good stay here, will certainly return.
Stayed 2 nights in Jul 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really impressive hotel with lots of nice touches
Really impressive hotel with lots of nice, original touches. I had a single room which retained lots of original features but with a really smart, modern bathroom. Great night's sleep even though the room overlooked the main high street (Godalming is a quiet town after 10pm) Breakfast was delicious using local foods
Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Brian

Stayed 1 night in Jul 2023

10/10 Excellent

Seonaidh

Stayed 3 nights in Jun 2023

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful bed and breakfast in a charming village.
Stayed 2 nights in Jun 2023

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and really good food in quality surroundings in central location. Lacks parking, however free overnight public car park nearby
Stayed 1 night in Jun 2023

10/10 Excellent

Malcolm

Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Stayed 1 night in Jun 2023

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Stayed for one night as a friends party was in the town. Very welcoming and a lovely family room. Breakfast was delicious and check in and out was very easy.
Stayed 1 night in May 2023

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room very quirky hotel
Stayed 1 night in May 2023

2/10 Terrible

Michael

Stayed 1 night in May 2023

10/10 Excellent

Sally

Stayed 1 night in Apr 2023

10/10 Excellent

Malcolm

Stayed 1 night in Apr 2023

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the look of this place. The decor and furnishings are nice. The breakfast was good though there was no coffee from the machine as 'it would take too long'. Overall it was good value and I would stay again. Thanks!
Stayed 1 night in Apr 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent can’t fault anything
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great
Stayed 1 night in Apr 2023