"Great hotel next to Merchant City and main areas of the City Centre . 10 floors , 2 restaurants and a rooftop bar ! Staff are very helpful . Stayed here as had a comedy night at The Royal Concert Hall . Would definitely stay here again 😁 Room clean and everything you need ."
"Staff made us feel welcome and were very helpful. Showed us where things were explained us when breakfast started and finished. Explained how the breakfast service worked."
"Great location with lovely lounge area. Beds were really comfortable and good shower. Staff could have helped with directions and even when checking in did not direct us how to get to rooms and hotel is a bit of a maize! Will stay again but staff need unskilled as customer service basic at best."