Sonesta Hotel in Gibson Island from NZ$202

"Great"

"Very clean and eclectically decorated. Loved the woodwork and retro stylings. It was a very unique style that was great compared to cookie-cutter modern chains. A great place with easy access to Inner Harbor and Federal Hill. Super close to both stadiums. "

"perfect location and fair price with friendly staff."

"Upon arriving, there was no one at the front desk for 10 minutes. When she arrived, I had to acknowledge her first which put me off considering no one was there. But, I let it slide. Then, I was told there were no King rooms available which I had booked (I was there at 3pm). I could sense they were running behind, which in this day I understand to an extent. We did get our room which was clean and ready, but there were no toiletries in the room and our “soap” was a shampoo bottle by the sink. The plug in (USB) on my side of the bed wasn’t working. All of these things seem minor, but paired with the lack of customer service from the beginning- it isn’t a very friendly or welcoming place to stay. Staff appears that they don’t like their jobs and while they may be true, patrons shouldn’t feel that when they walk in. I usually have a great experience with IHG and am a member, and this property fell short of that. The bed was OK- not the best but not the worst. We skipped breakfast because there are plenty of places around the hotel to go. Likely won’t return to this property- it has potential, but the service was below average. "

"There was no breakfast there and I paid for breakfast. Disappointing!"

"Beautiful accommodations, but the cost of parking is exorbitant. When I started staying here 4 years ago, it was free. Now it’s $35 per day."

"We weren’t able to check in until 6pm. We were able to go to the pool while we waited. But there were no towels. The people we dealt with were very professional. But it was still disappointing "

"Linens are not great quality. They were working on plumbing and had no water - at all - by the time I checked out. They pointed to a hand written sign that was at check in the night before when I arrived exhausted from travel. "

"The breakfast only included instant coffee. I have never stayed at a hotel that did not offer brewed coffee with breakfast. The juice machine dispensed warm, soured juice. This left no drink for breakfast, as I can not drink milk. The staff was corpus in person. However, over the phone the staff is short and rude. This is not a hotel I can see myself using again. "