"Beautiful spacious room, which we were kindly allowed to access early. Spotless, great cleaning and a friendly welcoming cleaner. Appreciated the many towels, lovely shower and large sink, the very comfortable beds and pillows, just right with the bedding for the warmer weather.
Sadly, we would have given five stars were it not for the noise levels from the street. Motorbikes were a particular hindrance but between the traffic and the trains we didn’t sleep at all well on the first night, it improved slightly only when we’d got a bit more used to it, but a huge improvement would be soundproofing the room.
Also disappointing was the fact that our superior room, on the top floor, was impacted by the location - outside the room - of tables, chairs, coffee machine, etc. - basically, a canteen. It felt a bit inappropriate to charge guests extra for rooms up there but then allow them to be subjected to lights being turned on and noisy conversations.
We did try to catch a bus outside, but either they didn’t arrive or they sped past without stopping.
Being situated next to a busy main road with high levels of fumes was very unhealthy and I had headaches during my stay directly related to the carbon monoxide from the constant fumes.
We appreciate everything you did to try and make our stay as pleasant and enjoyable as possible, and your comms were excellent.
I do suggest you change the windows to block out noise, though, as we otherwise could not contemplate returning."
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