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Response from The Prestige Hotel Penang on 27 May 2024
Dear Chwee Kuong, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Response from The Prestige Hotel Penang on 27 May 2024
Dear Pavithre, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
AMAZING experience from the staff and hotel itself. Overally accommodating and extremely nice. Rooms are extremely clean and well kept. Will stay here again if in Penang!
Steven
Stayed 3 nights in May 2024
Response from The Prestige Hotel Penang on 13 May 2024
Dear Steven, Thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Response from The Prestige Hotel Penang on 13 May 2024
Dear Ma, Thank you so much for choosing to stay with us, and thank you for your highlight. We will look into this to improve our guest experience. We sincerely thank you for taking the time to give us your sincere feedback. Hope to see you again! Stay prestigious, Melvin Ooi General Manager
Response from The Prestige Hotel Penang on 28 May 2024
Dear Yan, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
I like to thank all the staff who have been helpful and courteous during our stay especially the Nepalese workers.
T Ramani Kovalan
Stayed 3 nights in Apr 2024
Response from The Prestige Hotel Penang on 22 Apr 2024
Dear T Ramani Kovalan, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
The stay was really good...the places to be visited are all nearby...
Shravan
Stayed 2 nights in Apr 2024
Response from The Prestige Hotel Penang on 12 Apr 2024
Dear Shravan, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Response from The Prestige Hotel Penang on 28 May 2024
Dear Julio, thank you for choosing to stay with us. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
A truly beautiful hotel with really friendly and helpful staff. Great amenities and exceptional service. Highly recommend.
Siobhan
Stayed 6 nights in Mar 2024
Response from The Prestige Hotel Penang on 29 Mar 2024
Dear Siobhan, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Response from The Prestige Hotel Penang on 29 Mar 2024
Dear Patricia, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Response from The Prestige Hotel Penang on 29 Mar 2024
Dear Simon, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Exactly as imaged..close to shopping..beautuful rooms and pool area
sheila
Stayed 3 nights in Mar 2024
Response from The Prestige Hotel Penang on 18 Mar 2024
Dear Sheila, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Response from The Prestige Hotel Penang on 12 Apr 2024
Dear Christian, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
The Prestige did not exude the experience i expected at a supposedly luxury hotel. The welcome experience was average at best and the welcome drink was poor - basically a can of Carlsberg in a bar area with zero atmosphere. Rooms are modern and interesting but ultimately the glass box shower is impractical style over substance. Really enjoyed the roof top pool and the different seating options which was ideal on the hottest days. We had to call to have towels replaced as they werent reprovided after cleaning for example.
james
Stayed 3 nights in Jan 2024
Response from The Prestige Hotel Penang on 13 Feb 2024
Dear James, thank you so much for sharing your stay experience. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
O hotel é muito bem localizado, com excelente nível de serviço. Eu fui muito bem recebido e eles fizeram de tudo para que minha estadia fosse maravilhosa. Precisei fazer check-out mais tarde e eles me permitiram.
Recomendo muito!!!
bruno
Stayed 2 nights in Feb 2024
Response from The Prestige Hotel Penang on 7 Feb 2024
Dear Bruno, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manage
Very stylish design but the bedroom is not comfortable - the aircon panel has a bright green indicator facing the bed and the clock panel with bright green letters make it very jarring for those sensitive to light. my sleep quality is quite poor as a result.
Our suite has the bedroom on top but toilet is below so for those who need the toilet in the middle of the night , this room is not the best.
The minibar offers some snacks , beer and a complimentary bottle of wine which is a nice touch
Hotel.com members don't get any privileges here unfortunately
Verified traveller
Stayed 2 nights in Jan 2024
Response from The Prestige Hotel Penang on 15 Jan 2024
Dear Guest, thank you for choosing to stay with us and for sharing your stay experience. Your feedback is essential to us as it helps us identify areas for improvement and ensure a better experience for our guests. We sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Wonderful property in a great location in Georgetown. This is certainly going to be our go to place next time we visit. Staff was very helpful with parking.
Christopher
Stayed 5 nights in Nov 2023
Response from The Prestige Hotel Penang on 27 Nov 2023
Dear Christopher, thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Reception staffs were wonderful and helpful… for sure will stay there again if ever visit penang..
Breakfast staffs were also very good..
Ken Yin sang
Stayed 4 nights in Oct 2023
Response from The Prestige Hotel Penang on 24 Oct 2023
Dear Ken Yin Sang, Thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay prestigious, Melvin Ooi General Manager
Staff was hospitable n pleasant u would stay there again when I visit penang
DE SOUZA MARC
Stayed 4 nights in Jul 2023
Response from Melvin Ooi General Manager on 20 Jul 2023
Dear guest, Thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay Prestigious
Response from Melvin Ooi General Manager on 6 Jul 2023
Dear Yvonne, Thank you for choosing to stay with us. We are delighted to hear that you had a wonderful experience during your stay. Your feedback is highly valued, and we sincerely appreciate you taking the time to share it with us. Hope to see you again. Stay Prestigious,
Overall it was a nice stay, except for the late checkin which is expected to be 3pm but delayed, however it provided welcome drink and some snacks at a nice place so it still be okay. Room was really nice, totally enjoyed about it.
Noriko
Stayed 2 nights in Jun 2023
Response from Melvin Ooi General Manager on 20 Jun 2023
Dear Noriko, Thank you so much for choosing to stay with us. It's heart-warming to hear that you had a wonderful stay with us! We sincerely thank you for taking the time to give us your sincere feedback. Hope to see you again! Stay prestigious,
Dear Ying, Warmest greetings from The Prestige Hotel, Penang. Thank you so much for choosing to stay with us. It's heart-warming to hear that you had a wonderful stay with us! We sincerely thank you for taking the time to give us your sincere feedback. Hope to see you again! Stay Prestigious, Melvin Ooi General ManagerHighlightDear Bissan Warmest greetings from The Prestige Hotel, Penang.Thank you so much for choosing to stay with us. It's heart-warming to hear that you had a wonderful stay with us and thank you for your highlight. We will look into this to improve our guest experience. We sincerely thank you for taking the time to give us your sincere feedback. Hope to see you again!Stay Prestigious, Melvin Ooi General Manager
Great location, loved the ambiance of the place. Quite an interesting concept (it's designed after a movie of the same name). Staff were overall helpful. The beds and pillows and linens were sooooo comfortable. Very clean hotel.
Beth
Stayed 3 nights in Apr 2023
Response from The Prestige Hotel Pg on 8 May 2023
Dear Beth, Warmest greetings from The Prestige Hotel, Penang. Thank you so much for choosing to stay with us. It's heart-warming to hear that you had a wonderful stay with us! We sincerely thank you for taking the time to give us your sincere feedback. Hope to see you again! Stay Prestigious, Melvin Ooi General ManagerHighlightDear Eva, Warmest greetings from The Prestige Hotel, Penang.Thank you so much for choosing to stay with us. It's heart-warming to hear that you had a wonderful stay with us and thank you for your highlight. We will look into this to improve our guest experience. We sincerely thank you for taking the time to give us your sincere feedback. Hope to see you again!Stay Prestigious, Melvin Ooi General Manager
Dear Chui Hee, Warmest greetings from The Prestige Hotel, Penang. Thank you so much for the rating given! It's heart-warming to hear that our service is up to your expectations! Hope to see you again! Stay Prestigious, Melvin Ooi General ManagerBad ReviewDear Guest, Warmest greetings from The Prestige Hotel, Penang!Thank you so much for choosing to stay with us. We sincerely apologize for the inconvenience caused during your stay. Rest assured that we have taken your feedback into serious consideration and are now taking the necessary actions to provide an exceptional guest experience. I hope that we could slowly regain your trust in our organization should you give us the opportunity in the near future.Stay Prestigious, Melvin Ooi General Manager
The whole building is beautiful and room is clean and well maintained. Staff is extremely helpful and polite.
Enjoyed my stay in the hotel a lot. Will surely revisit the hotel again.
Gordon Shi Nan
Stayed 2 nights in Apr 2023
Response from The Prestige Hotel Pg on 5 May 2023
Dear Gordon, Warmest greetings from The Prestige Hotel, Penang. Thank you so much for choosing to stay with us. It's heart-warming to hear that you had a wonderful stay with us! We sincerely thank you for taking the time to give us your sincere feedback. Hope to see you again! Stay Prestigious, Melvin Ooi General Manager
Very pleasant stay. Close to restaurants and old town
Henry
Stayed 3 nights in Apr 2023
Response from The Prestige Hotel Pg on 5 May 2023
Dear Henry, Warmest greetings from The Prestige Hotel, Penang. Thank you so much for choosing to stay with us. It's heart-warming to hear that you had a wonderful stay with us! We sincerely thank you for taking the time to give us your sincere feedback. Hope to see you again! Stay Prestigious, Melvin Ooi General Manager
Staff are efficient, well trained, very helpful, happy and nice.
Pleasant stay
Shu
Stayed 2 nights in Apr 2023
Response from The Prestige Hotel Pg on 20 Apr 2023
Dear Shu, Warmest greetings from The Prestige Hotel, Penang. Thank you so much for choosing to stay with us. It's heart-warming to hear that you had a wonderful stay with us! We sincerely thank you for taking the time to give us your sincere feedback. Hope to see you again! Stay Prestigious, Melvin Ooi General Manager
10/10 Excellent
YU YUN
15 Apr 2023
YU YUN
Stayed 1 night in Apr 2023
Response from The Prestige Hotel Pg on 20 Apr 2023
Dear Yu Yun, Warmest greetings from The Prestige Hotel, Penang. Thank you so much for the rating given! It's heart-warming to hear that our service is up to your expectations! Hope to see you again! Stay Prestigious, Melvin Ooi General Manager
Response from The Prestige Hotel Pg on 20 Apr 2023
Dear Daniel, Warmest greetings from The Prestige Hotel, Penang. Thank you so much for the rating given! It's heart-warming to hear that our service is up to your expectations! Hope to see you again! Stay Prestigious, Melvin Ooi General Manager
Nice clean and newer hotel in down center. It takes 10 minutes walk without sidewalks to get to good dining area.
Yu Jing
Stayed 4 nights in Apr 2023
Response from The Prestige Hotel Pg on 12 Apr 2023
Dear Yu Jing, Warmest greetings from The Prestige Hotel, Penang. Thank you so much for choosing to stay with us. It's heart-warming to hear that you had a wonderful stay with us! We sincerely thank you for taking the time to give us your sincere feedback. Hope to see you again! Stay Prestigious, Melvin Ooi General Manager
cleaning needs to improve. can see obvious dust. breakfast is lousy. actually nothing special even a street street is better.
Ming Yau
Stayed 1 night in Mar 2023
Response from The Prestige Hotel Pg on 7 Apr 2023
Dear Ming Yau, Warmest greetings from The Prestige Hotel, Penang.Thank you so much for choosing to stay with us. It's heart-warming to hear that you had a wonderful stay with us and thank you for your highlight. We will look into this to improve our guest experience. We sincerely thank you for taking the time to give us your sincere feedback. Hope to see you again!Stay Prestigious, Melvin Ooi General Manager
10/10 Excellent
Elizabeth P.
5 Apr 2023
Elizabeth P.
Stayed 2 nights in Apr 2023
Response from The Prestige Hotel Pg on 7 Apr 2023
Dear Elizabeth, Warmest greetings from The Prestige Hotel, Penang. Thank you so much for the rating given! It's heart-warming to hear that our service is up to your expectations! Hope to see you again! Stay Prestigious, Melvin Ooi General Manager
Lovely hotel. I found the staff to be very professional and courteous. My room was very spacious and comfortable. The pool area, although not huge, was a great place to cool off. The hotel is close to dining areas like Little India and the Jetty area.
Dale
Stayed 4 nights in Mar 2023
Response from The Prestige Hotel Pg on 21 Mar 2023
Dear Dale, Warmest greetings from The Prestige Hotel, Penang. Thank you so much for choosing to stay with us. It's heart-warming to hear that you had a wonderful stay with us! We sincerely thank you for taking the time to give us your sincere feedback. Hope to see you again! Stay Prestigious, Melvin Ooi General Manager
Overpriced for this type of room and facilities.
The lighting should be brighter, especially along the corridors.
Vivian
Stayed 2 nights in Mar 2023
Response from The Prestige Hotel Pg on 21 Mar 2023
Dear Vivian, Warmest greetings from The Prestige Hotel, Penang.Thank you so much for choosing to stay with us. It's heart-warming to hear that you had a wonderful stay with us and thank you for your highlight. We will look into this to improve our guest experience. We sincerely thank you for taking the time to give us your sincere feedback. Hope to see you again!Stay Prestigious, Melvin Ooi General Manager