2 outdoor pools
Check availability

Reviews of Windmill Upon Hills Premium Suites Genting Highland

3.5 out of 5
Windmill Upon Hills Premium Suites Genting Highland
Jalan Permai, Genting Highlands, Pahang

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 6 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 3 out of 36 reviews" "

7.0/10

Cleanliness

5.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s Clean, and Got Great view from Balcony Check out super fast no hussle👍👍👍
Stayed 1 night in Apr 2024

6/10 Okay

baiqiao

It’s ok. Not a good one.
Stayed 2 nights in Mar 2024

2/10 Terrible

prince

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It’s a home stay why don’t they mention in the website no room service they don’t provide housekeeping of the room even towel also need to buy 2 towels 40 ringgt throw rubbish also ourself pls mention everything in the website so people can book another hotel yeah it’s cheap but mention everything that you don’t provide all the services. I would say it’s a scam better book another hotel
Stayed 4 nights in Jan 2024

8/10 Good

HIROMI

Liked: Cleanliness
We stayed in Deluxe Studio but there are some disappointing points during our stay. 1. The shower stopped supplying hot water. 2. There was not fridge in the room. 3.There was not any instructions such as wifi password or any other services. 4.The towel had funny smells. Good points 1.Nice view from swimming pool at rooftop. 2.Sufficient facilities, such as sauna, fitness gym.

10/10 Excellent

Ali

Liked: Cleanliness, property conditions & facilities
👍
Stayed 2 nights in Jun 2023

6/10 Okay

Wen Jun

Stayed 2 nights in Sep 2023

6/10 Okay

saiful

no aircond available for standard apartment. in the picture got aircond.

8/10 Good

boon hwee

Stayed 2 nights in Jul 2023

10/10 Excellent

Geraldine

Travelled with partner
Liked: Property conditions & facilities
Non of the towels were clean despite changed, all with stains. Wifi unstable, at times totally no wifi. Instructions of taking lifts unclear. No phone in the room to contact front desk, need to go all the way down to enquire. No doubt check in staffs and security guards did a very good job. Overall stay considered satisfied.

10/10 Excellent

WEI PHIN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was well kept, clean and spacious. The only issue was the towels provided, stains found on every towel. On the other hand, dining option is limited within building but there is a Malay restaurant across the building. Overall its a good place to stay. (Sauna was under maintenance, wonder if it will be opened to travelers?)
Stayed 1 night in Jun 2023

6/10 Okay

Chen huey

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Loh

Stayed 2 nights in Feb 2023

10/10 Excellent

Muhammad

Travelled with group
Liked: Cleanliness, room comfort
Recommended!
It was clean and great! Would be better if there is additional mirror installed in the rooms.
Stayed 4 nights in Feb 2023

4/10 Poor

joan

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The pic shown is totally diff from the actual room. Not luxury as mentioned. Not worth for the price.

10/10 Excellent

Kwan Zhiyao

Travelled with family
Liked: Cleanliness, room comfort
101% Worth Staying at this Apartment
This is definitely an amazing Apartment . We stay in B wing 3201 , 3 bedrooms very spacious , very clean , All rooms with Aircon’s and is new . Is definitely thumb up for this Apartment . Everything is there in the Apartment for you .
Stayed 3 nights in Dec 2022

8/10 Good

CHU MIN

Stayed 3 nights in Sep 2022

8/10 Good

Ng Boon

Stayed 1 night in Sep 2022

2/10 Terrible

s

Stayed 1 night in Sep 2022

10/10 Excellent

Siti Rohani

Travelled with family
Liked: Cleanliness, room comfort
Overall was good except the lift took so long to go down.
Stayed 2 nights in Sep 2022

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, room comfort
Tony’s review
Plenty of room, comfortable beds, good view from balcony.Could do with better clean as ants were present. Site had excellent pool etc
Stayed 2 nights in Aug 2022

8/10 Good

Masri

Travelled with family
Liked: Cleanliness, room comfort
Enjoyable Family Stay
We stayed at the 3 bedroom, mountain view apartment. Apt was large size, modern n clean. Lifts work well. View was amazing. Shops n restaurants were nearby but a 4-5 minutes uphill walk. Safe area. Theme park was abt 30mins away. Not as cold as at the theme park. Nearby Premium outlet. Overall, a pleasant stay.
Stayed 2 nights in Jul 2022

6/10 Okay

Fok

Travelled with family
Disliked: Cleanliness, room comfort
The unit is new but dusty and drainage bad odour from the master toilet. Have to bring your own toiletries and towels And the check in directed me to agei 38 residence to check in is wrong.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ahmad Ishaq

Liked: Room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
The best room hut service for internet not satisfy. Internet not function.
Stayed 2 nights in May 2022

4/10 Poor

yeeyen

Travelled with family
Disliked: Cleanliness, room comfort
Place was run poorly by flashsuites
Its a place with potential but unfortunately it was managed poorly. We booked a 3 bedrooms apartment, the moment we checked in we feel that only bare minimum cleaning was done after the previous guests checked out. The floor, bathrooms and balcony are quite dirty. There is minimum appliances and no thoughtfulness on providing comfort to guests.
Stayed 2 nights in Jan 2022

6/10 Okay

Verified traveller

Travelled with family
Lifts service is bad. At time 6 lifts were under service at the same time. if
Stayed 1 night in Dec 2021

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, room comfort
Apartment 2201 @ Windmill Upon Hills
Everything was good except : 1. During the day there was constant construction ongoing at front of aprtment and can be noise. Night was quiet. 2. Apartment 2201 has a VERY faint garbage smell as i suspect the apartment is close to the garbage chute. Wind blows the smell into the apartment. 3. Water drainage is weak as water flows out slowly in the shower areas. That said, its not to a flooding stage. Overall good location.
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Room dirty, but good location with facilities
1st day checked in, every surfaces you can see and touch are dusty. Toilet is only 50% cleaned, there's even cigarette's residue in toilet bowl. There's bits and pieces of rubbish from previous tenant. Quick response that frontdesk called for cleaning crews to do 2nd clean-up (though we were hoping for room swap) but we still went and bought disinfection kit to roughly clean up the place. If this is before COVID it will be slightly bearable. But hoping host will put more attention into cleaning during COVID period. The location is pretty good, 5 mins driving distance from GHPO, 10mins+ to first world hotel carpark. Lots of convenient store, cafe and restaurant near the building (walking distance-ish)
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Bathroom utilities should be improved
The check in was confused. Went to few places before I manage to check in. Should update that the check in is in the same property instead of what stated at Geo38. The bathroom downpipe is smelly believe it's caused by building sewage system. Should install individual water heater in each bathroom instead of built in heater as the hot water supply is bad. Bathroom should have shower instead of rain head.
Stayed 1 night in Nov 2021

2/10 Terrible

Yee Chung

Stayed 2 nights in Nov 2021

8/10 Good

Ali

Stayed 2 nights in Feb 2024

8/10 Good

Noor Aini

Stayed 1 night in Oct 2023

8/10 Good

Wan Noor Ain

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Abdul Hamid

Stayed 1 night in Jun 2023

10/10 Excellent

zulkipli

Stayed 1 night in Aug 2022