Top Hotels Near Genovar Park in Jacksonville from NZ$156

"I left a backpack with a laptop in"

"Good breakfast, staff was kind, and room was very clean "

"Staff was polite "

"There was no place to get a cup of coffee or tea without having to buy it from the cafe. Has Marriott lost its way? Profits are so important that you have to sell tea bags to your customers?!"

"Staff was friendly. Very clean all over. "

"Overall, the property is clean and the rooms are furnished appropriately. However there was an incident that reflects management's view of its customers. On the second day of our four day stay, shortly after breakfast, my wife and I noticed a very strong odor which gave us both a headache. I checked the hallway and the odor was much stronger. I went to the front desk to inquire about the problem and was told that they were painting the room across the hall. They said that the windows were open and a fan was in use. They said the smell would "dissipate in a while." When I asked to speak to the manager, the front desk clerk went behind a partition and spoke with the manager. She came back and told us that the manager was too busy to talk with us. I asked for information as to the type of paint that was making us sick and was told that they didn't know. They said that they would provide that information before the end of our stay which they never did. To avoid becoming more nauseous, my wife & I had to leave the hotel for several hours. Not once was there an apology or an offer to switch rooms. We usually stay at this hotel 2 or 3 times a year but will never return as it is obvious that they do not consider the safety of their guests as a priority."

"Apartment was clean and comfortable. We didn’t have pot holders, dish towels and could’ve used a cookie sheet. No additional soaps, toilet paper or trash bags were provided "

"Food, was hot and Fresh. Staff was quick with the cleaning despite having a busy Breakfast area."

"Staff was not welcoming at all and hotel had a bad smell in the hallways. Room was clean but very updated and not just the room the hotel needs a makeover "