"Booked El Khalil pyramids hotel, turned up, a man said sorry we dont have your booking, you will need to pay again. Interesting, as i had already paid. I check all the details and pictures, same hotel. The guy says we dont have online bookings or listings, you need to book direct only, this listing isnt his.
So i call his bluff, phone the number listed under the booking details, his phone rang... rigjt there infront of me. We had some back and forth, but in the end he was just saying the price...
"Booked El Khalil pyramids hotel, turned up, a man said sorry we dont have your booking, you will need to pay again. Interesting, as i had already paid. I check all the details and pictures, same hotel. The guy says we dont have online bookings or listings, you need to book direct only, this listing isnt his.
So i call his bluff, phone the number listed under the booking details, his phone rang... rigjt there infront of me. We had some back and forth, but in the end he was just saying the price...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Staff were very helpful towards me as I was solo and my first time in Cairo. Good location in downtown and their airport transfer is very handy. would recommend
Staff were very helpful towards me as I was solo and my first time in Cairo. Good location in downtown and their airport transfer is very handy. would recommend
Accomadation was nice a wee bit of muck tup first night re two rooms but sorted the next day.staff excellent sorted problem as quick as they could as we arrive early hours in morning
Accomadation was nice a wee bit of muck tup first night re two rooms but sorted the next day.staff excellent sorted problem as quick as they could as we arrive early hours in morning
We loved our stay at Crowne Plaza. We were initially booked for 4 nights and then extended a further 3. Everyone is so lovely and helpful.
Highly recommend the Armenian restaurant they have on site called Mayrig.
We loved our stay at Crowne Plaza. We were initially booked for 4 nights and then extended a further 3. Everyone is so lovely and helpful.
Highly recommend the Armenian restaurant they have on site called Mayrig.
Anni
Reviewed November 2, 2026Reviewed November 2, 2026
The room was exactly as advertised in the photos. It was very clean.
The studio apartment was very spacious with the added benefit of the washing machine/ dryer.
The staff were friendly, helpful and went over and above to help in any way (carrying luggage, getting taxi etc)
Worth noting you need to go online & prebook time for breakfast & what you would like.
The room was exactly as advertised in the photos. It was very clean.
The studio apartment was very spacious with the added benefit of the washing machine/ dryer.
The staff were friendly, helpful and went over and above to help in any way (carrying luggage, getting taxi etc)
Worth noting you need to go online & prebook time for breakfast & what you would like.
Great hotel. The airport shuttle was a good time saver. Staff were amazing and the breakfast really varied.
The only issue, was that the floor we were on had the night shift scraping chairs and maintenance work going on. The noise really interrupted our sleep.
Overall, big thumbs up!
Great hotel. The airport shuttle was a good time saver. Staff were amazing and the breakfast really varied.
The only issue, was that the floor we were on had the night shift scraping chairs and maintenance work going on. The noise really interrupted our sleep.
Overall, big thumbs up!
Stephen
Reviewed September 11, 2026Reviewed September 11, 2026
Gorgeous hotel. Amazing rooms and service. My only gripe was that I waited over an hour to check into my room after 3pm. When I was taken to my room, they were still cleaning/finalising it. Other than that, wonderful stay
Gorgeous hotel. Amazing rooms and service. My only gripe was that I waited over an hour to check into my room after 3pm. When I was taken to my room, they were still cleaning/finalising it. Other than that, wonderful stay
Gorgeous property, and our room was nice with a lovely pool view. The only negative was that it had a balcony so it was a bit noisy (the entertainment below). Was a bit disappointed with our dinner. It was nice but we didn't receive exactly what we ordered on the menu.
Gorgeous property, and our room was nice with a lovely pool view. The only negative was that it had a balcony so it was a bit noisy (the entertainment below). Was a bit disappointed with our dinner. It was nice but we didn't receive exactly what we ordered on the menu.
From Ahmad at Gianninis to Ayman and Marcel at Concierge the service is amazing.
The hotel is elegant, classy and sparkling.
The Casino re-opens next week and looks stunning.
We stayed 5 nights and had a wonderful time!
All the staff were outstanding and get our highest rating
From Ahmad at Gianninis to Ayman and Marcel at Concierge the service is amazing.
The hotel is elegant, classy and sparkling.
The Casino re-opens next week and looks stunning.
We stayed 5 nights and had a wonderful time!
All the staff were outstanding and get our highest rating
Damian
Reviewed September 24, 2017Reviewed September 24, 2017