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"Front desk and breakfast staff were great"

"practical as described by its name -"smart". Clean and fit our budget. We realized it is quite far out from all the tourist attractions but we went ahead with this place anyway as we saw that it is right by the train station. However, the commute is quite limited as there is only one train line. we were fine dealing with the transferring to different stations until there were issues with trains schedule and maintenance on some of the days, and that became inconvenient. We are from NYC so are used to public transportation (this feels like living in Elmhurst and commuting to Manhattan). The area itself is convenient in terms of getting to various grocery stores, and pharmacies. "

"This hotel exceeded expectations, really nice vibe, only 25 minutes on the nearby tram to alexanderplatz. Perfect location near the lake which was a lovely walk to after a delicious breakfast. We arrived ready to leave our luggage and our room was ready so we get to check in at 1pm instead! I think we were just lucky but it was nice they let us in. The shower head wasn’t working but we were fine with the bath function and alerted reception which took a note of it the following day so it didn’t really bother us as everything else was spectacular. The hairdryer was also pretty decent for those planning on washing their hair! Overall we really enjoyed it and the district was really pretty to walk around in with easy access to main sights. "

"We've been going here for years and would highly recommend. The staff are so friendly and helpful. The rooms are spotless and its a quiet street. They have snacks and cold drinks to buy if need to. Train and underground is a 5 min walk. Plenty of shops and restaurants in the area. "

"My room had bedbugs"

"Staff was very nice and kind. Service was amazing, breakfast was really good, a lot of options to choose. Great area around."

"Great!"

"Room very smart with balcony.Close to train station , easy to get the train to airport and also to Berlin centre. Accros the street is a supermarket and also many food shops. "

"The location was perfect for what I came to do in Berlin. Staff were very friendly and helpful. "