Top Hotels Near Gardens Ice House in Laurel from NZ$130

"Extremely Satisfied"

"Not a good stay"

"One small point I’ve stayed at a few hotel and found that the phone charger outlets don’t always work"

"My 1st room smelled a lot like smoke and the hotel is supposed to be non-smoking. After refusing a deodorizing room spray, I was moved to another room. The mattresses in both rooms were old, lumpy and very uncomfortable. I slept on the lounge chair the entire stay. When asked for the room to be cleaned, filling the body soap dispenser was missed and I had to ask for it to be filled. When I engaged the cleaning staff for towels or the liquid soap, they were nice and responded immediately. The front desk staff were just ok, nothing impressive. "

"Ishmael was very helpful when we needed help with extending the parking permit."

"Nice renovated rooms"

"The staff were never at the front desk and you had to dial "0" for someone to answer the front desk phone and then they would eventually show up but did not appear overly excited to have to do so. We asked if we could change the channel on the TV in the lobby and were told no. Asked if we could all gather at the outdoor table/chair area in the back by the pool on an amazing sunny day (as the door was locked) and were told no. The hallway on the 2nd floor smelled so badly of pot the entire time, it was disgusting. Breakfast was minimal, with zero fresh fruit. After waiting for the eggs to be replaced on the buffet, they came out and were ice cold. We do not recommend this facility and will not return. "

"For a King room, the bathroom was extremely small. One could barely stand and turn around. The staff were wonderful."

"Tjhe switch on one of the lamps was loose and the lamp wouldn't stay lit. I reported this to the front desk on the day I arrived, but it wasn't replaced or fixed. I was disappointed that the Keurig cups weren't renewed the second day of my stay, though the bathroom was cleaned."