Top Hotels Near Garden Mall Zagreb in Zagreb from NZ$140

"The concierge brought our luggage up to our room. We weren’t even there, and he left my coffee mug on the new sofa. In the end, I was treated unfairly, as if I’d been the one to do it. The restaurant staff, especially the women, also behaved appallingly when, at 10.30 am, they were told they could clear the tables. They started shovelling food into their mouths in front of the guests whilst clearing the Buffet.. The valet also failed to follow my instructions. I told him the handbrake was broken and asked him to please put a note in the car, otherwise it would make a terrible noise – but of course, he didn’t do it. Positive: It was very nice that we were given a brand-new, refurbished room. The safe wasn't working. There were coffee capsules, but no coffee machine. There was hot water for tea, but no tea. This is the first time I’ve had a complaint. I’ve been going there for years otherwise. I can clearly remember the concierge from the valet service, who’s certainly been working there for over 40 years. Of all the hotel staff, he was the only one who was genuinely helpful;TOP "

"Nice and quiet"

"The breakfast was outstanding! Clean, comfortable room. Staff very helpful and friendly. Parking N/A for us. Highly recommend. "

"Great place!"

"I received a free upgrade from Standard to Superior. The room was very spacious with a couch, desk, and even a little outdoor patio. The bathroom is quite luxurious with a waterfall showerhead and heated floors. The bed was comfortable. The room was quiet, except that you could hear (and feel) when a nearby tram went by, but it was very minimal and would only be a problem to someone very sensitive to that sort of thing. Other than that, I couldn't hear any noise from the street or from the neighboring rooms. The hotel has an elevator, but it is very small, only big enough for one person at a time. So, if you are traveling with a lot of luggage, it could make it a bit difficult to get everything to your room easily, but for most people, it is more than adequate. The location is great. It's right in the city center, making things easy to walk to. There are also multiple tram stations nearby. It was raining the two days I was there, and I didn't have an umbrella, but the hotel had some available for free for guests at the front door, which was very much appreciated. Overall, I was really pleased with my stay, especially considering how reasonably priced the room was! I would definitely stay there again."

"For a hotel that should be qualitty hotel my room Had so Many issues, none of the chanells worked on my TV ( answer was it is general issue ), my toilet did not flush strong enough, knob on the bathroom door is falling apart, Had to ask to change my room temperature tvice because you can’t personally change it, it Had to be done from the reception and it wasnt changed it was too hot in the room all night Had to sleep with a window open, the only thing that was good was the polite staff at the front desk and pretty good breakfast but I will not stay here again."

"Far better than the sum of its parts. Located just outside Zagreb, on a main train line but only ten minutes from the city. Cafe under the rooms."