Hotel is dated, shabby. Public areas are not particularly clean. Dirty carpets on hallways, fixtures and fittings are shabby and need replacing. Entrance not very welcoming - hard to spot where the entrance into the hotel was. Kettle in the room was leaking and caused the trip switches to short. Smoke alarm in the room was covered with a plastic bag - serious breach of fire regulations. We removed the bag covering the detector. Room overlooked a dilapidated old rooftop garden that was slowly rotting and falling apart - not very pleasant to look at. Certainly not to 4* standard. Hotel could use a complete overhaul and some investment. I wouldn’t return.