It is easy to rate this hotel as good under many categories with a 7 out of 10. However, there are faults and whilst the meals are mainly pleasing for the adults, the same cannot be said for children. The B/f and dinner options were limited and most requests my 2 children had could not be fully met. I'd like to see as much effort being put in to satisfy the children as is clearly being put in to satisfying the adults. Furthermore, if you order a glass of wine with dinner you just might be a bit surprised as to how much volume you receive ! Shockingly small ! I was also served the dregs from a bottle of wine - I complained and it was changed. However, this should NEVER have happened !!!
Finally, at b/f on my final day my child found an eye lash in her 'Natto dish'. I brought it to the attention of the server and it was changed with an apology, but again considering the level of hotel this should NEVER have happened.