Dear Andrew,Thank you for your review.It is disappointing that our room offerings and buffet dinner did not align with what you were looking for. We pride ourselves on providing a variety of accommodations and dining experiences, and we regret that we fell short in this instance.On the other hand, we appreciate your recognition of our breakfast options and are glad to know you found our pool area to your liking with its ample seating and relaxing environment.Last but not least, we are happy to read you enjoyed our central location in Corralejo as we are indeed next to the main strip with shops and the beach. Ideal to explore Corralejo!Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Kind regards,Caroline Deneyer, Deputy Manager

Dear Caroline,Thank you for your positive feedback.It's a delight to hear that you found our hotel spotlessly clean and our rooms both comfortable and spacious. We're also thrilled to know that our staff's friendliness and helpfulness contributed to a stay you wouldn't hesitate to repeat. Your appreciation for the room amenities and the overall condition of our hotel fills us with pride, as we strive to create an exceptional experience for our guests.Thank you again for this lovely review and we look forward to welcoming you back on a future occasion.Best regards,Caroline Deneyer, Deputy Manager

Dear Shaun, Thank you very much for your kind feedback.It's heartening to hear that our staff made a fantastic impression and that you found our hotel to be a wonderfully happy place. We're also delighted to know that the cleanliness and condition of our hotel met your expectations, and we thank you for acknowledging our team's service.Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Best wishes,Caroline Deneyer, Deputy Manager

Dear Steven, Thank you very much for your kind feedback.We're thrilled to hear that you found our hotel clean, comfortable, and our staff friendly. It's wonderful that you enjoyed the wide choice of food and drink available. Our Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.Last but not least, your endorsement of our location, close to beaches, shopping, and local dining, is greatly appreciated and we're honored to be your choice for the past 8 years. We already look forward to welcoming you back for another memorable experience.Best wishes,Caroline Deneyer, Assistant Manager

Dear Patrick,Thank you for your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back in the future. Best wishes,Caroline Deneyer, Assistant Manager

Dear Guest,Thank you for your positive feedback.We are delighted to know that our team's dedication to service made a positive impact on your stay and that you found our rooms to be spacious and clean. It is also great to hear that you enjoyed the pool facilities and found our location to be ideal for your needs. We are glad that your child-free trip was a memorable one and that you are considering returning for another stay.We look forward to welcoming you back on a future occasion.Best regards,Tristan Di Pippo, Guest Experience Manager

Dear Laura,Thank you for your positive feedback.We are pleased that you had a pleasant stay with us.We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Your positive feedback inspires us to continue with our efforts.Moreover, it is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.We look forward to welcoming you back on a future occasion.Best regards,Tristan Di Pippo, Guest Experience Manager

Dear guest,We appreciate that you took the time to share your experience with us.We sincerely regret reading that you found cockroaches in your room and we thank you for contacting our reception for us to intervene. We have in place a regular pest-control plan and of course work hard on a daily basis to avoid their presence within our grounds, however at certain times of the year, depending on the climatology of Fuerteventura, the presence of insects is unfortunately unavoidable. Furthermore, cockroaches need food, water, warmth and shelter for survival and this is why we have a very strict policy forbidding the taking of food from our restaurant and we also encourage our guests not to leave any food or crumbs in their rooms in order to avoid their settlement in our accommodations and we ask that you please accept our sincerest apologies for the inconveniences caused to you and your partner.We would also take the opportunity to explain that all rooms reserved for new arrivals are per standard double checked by our housekeeping Manager to ensure that everything is functional and spotless for our guests, clearly we were not performing to our usual standard on this occasion. Nevertheless, we hope you enjoyed your time with us and look forward to welcome you back for a future occasion.Kind regards,Tristan Di Pippo, Guest Experience Manager

Dear Smita,Thank you for the time you spent to share your feedback on your recent stay at Barceló Corralejo Sands.It is really good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.We are also very pleased to read that you did like the room we accommodated you in and that you found it to be comfortable and spacious.Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to welcome you again in the future.Kind regards,Tristan Di Pippo, Guest Experience Manager

Dear Louise, Thank you for sharing your review with us. We are delighted to hear that you had such an enjoyable stay with us and to know that you liked our comfortable, stylish rooms so much. We apologise for the inconvenience you faced; this is not a usual occurrence and please be assured that this will be addressed with our housekeeping team. We appreciate your mention of our prime location and we are glad it suited you well. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Caroline Deneyer, Guest Experience Manager

Dear guests, Thank you for this review of your time at our hotel. We are delighted that you had such a fabulous stay with us! Our team works hard to ensure the comfort and satisfaction of every guest, so your kind feedback is truly rewarding and will inspire us to keep up the good work. It would be a pleasure to welcome you back on another occasion. Best wishes, Caroline Deneyer, Guest Experience Manager

Dear Richard, Thank you for your review. We regret to read of your disappointment with the entertainment at our hotel and remain at your disposal for any additional comments that may help us to continue improving our services. We are, nevertheless, pleased that you had an enjoyable stay with us. We thank you for your wonderful comments on the service delivered which will be shared with the entire team. It is always a great source of motivation for our team to know that our guests appreciated their efforts and attention to detail. We are delighted that you appreciated the efforts of our Chefs as we strive to satisfy the many culinary wishes of our guests by offering tasty international and local dishes. We hope to welcome you back in the future. Best wishes, Caroline Deneyer, Guest Experience Manager

Dear James, Thank you very much for your kind feedback. We are so glad that everything met your expectations during your stay with us. We look forward to welcoming you back for another memorable experience. Best wishes, Caroline Deneyer, Guest Experience Manager

Dear Guest, Thank you so much for this glowing review. We are grateful for your approval of the décor that is aimed at guaranteeing a memorable stay and are also happy you found our hotel to be in a convenient location for your visit to Corralejo . Our breakfast represents healthy eating habits that have become a better way to live and while travelling. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products and are pleased it helped you start your day off right. We look forward to welcoming you back. Best regards Caroline Deneyer, Guest Experience Manager

Dear Brian, We appreciate that you took the time to review your recent stay. We are so glad that everything met your expectations during your stay with us. We look forward to seeing you again. Kind regards, Caroline Deneyer, Guest Experience Manager

Dear Lee, Thank you very much for your kind review. We are glad we were able to help start your day off on the right foot with our tasty breakfast buffet and we appreciate your highlight on the comfort of our rooms. It would be our pleasure to have you return for another memorable experience! Best wishes, Caroline Deneyer, Guest Experience Manager

Dear Graham, Thank you for sharing your experience with us. Your kind words about our team are much appreciated and encourage us to continue maintaining our high standards of service. The entire team look forward to welcoming you back for a future visit. Kind regards, Caroline Deneyer, Guest Experience Manager

Dear Klaus, Thank you for your kind feedback. We are so glad that everything met your expectations during your stay with us. We look forward to welcoming you back on future occasions. Best wishes, Caroline Deneyer, Guest Experience Manager

Dear Guest, Thanks for taking the time to review your visit to our hotel, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We regret your disappointment for not being able to provide you with a proper double bed during your stay. However, we would like to take the opportunity to point out that all rooms are advertised as having twin beds on our website, nevertheless our housekeeping team will make the beds with double sheets joining the mattresses upon request. For a future occasion please do not hesitate to contact our reception team who will assist for you to fully enjoy the comfort of your assigned room. On the other hand, we are very pleased to know that overall you enjoyed your stay, and that you took good advantage of our central location in Corralejo, near the shops and the beach. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the safe feeling and cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday experience in any hotel. It would be a pleasure to welcome you again. Kindest regards, Caroline Deneyer, Guest Experience Manager

Dear Val, Thank you for taking the time to review your stay. Praise from a recent guest is a great reward and encourages our team to continue with their efforts to deliver a memorable experience to all our guests and we look forward to the pleasure of welcoming you back on another occasion. Kind regards, Caroline Deneyer, Guest Experience Manager

Dear Guest, We appreciate you reaching out on Expedia to notify us of your concerns related to your recent stay at our Barceló Corralejo Sands hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We are very sorry to read the disturbances caused by the maintenance of our room terraces. Your feedback will be shared with our Maintenance Manager to ensure that this was an isolated issue that is corrected moving forward. Please accept our sincere apologies if this has disrupted your sleep. Furthermore, we are sorry to read that our buffets offer did not meet your expectations. Our Chefs strive to offer the possibility to enjoy the best of our local cuisine such as local cheeses or fish gratin with ali-oli, as well as a great selection of international dishes such as Strogonof beef, mushroom risotto, or duck. We will not fail to share your comments with our Chef for further revision. Thank you for your comments on our Wifi. The access to our Wifi service may be slower during peak hours when many guests’ login to our network, nevertheless we will pass on your comments to our technical department for improvement. Our main commitment is our guests' satisfaction and our goal, this is why we hope we will have the pleasure to welcome you back on your next visit to Fuerteventura and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us. Best regards, Caroline Deneyer

Dear Roger, Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. Furthermore, we thank you for your highlight on the beauty of our installations and pool area. It is our goal to provide our guests with spotless, attractive and spacious installations with a personal touch provided by our team. Once again we thank you for this wonderful review and we hope to may welcome you back soon. Best regards, Caroline Deneyer Guest Experience Manager

Dear Guest, Thank you so much for such a wonderful score after your recent stay in our Barceló Corralejo Sands, we are delighted to read your kind words. We are also very happy you enjoyed the comfort of the deluxe room with hot tub we accommodated you in during your stay. They indeed have their own Jacuzzi, sun loungers and umbrella to improve the comfort for our guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Caroline Deneyer Guest Experience Manager

Dear Guest, Thank you for the lovely review you shared following your recent visit to our Barceló Corralejo Sands hotel. We are very happy to read you took good advantage of our central location in Corralejo as we are indeed next to the main strip with shopping facilities and the beach. Ideal for our guests who want to explore Corralejo by foot. We also thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf. Thank you once again for this very kind review of your stay and we hope to may welcome you back in the near future. Best regards, Caroline Deneyer Guest Experience Manager

Dear Guest, Thank you for choosing our Barceló Corralejo Sands hotel for your holiday in Fuerteventura, all your kind words about your stay are great to hear. We are delighted to see that you really enjoyed the beauty of our installations and the relaxing atmosphere. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Last but not least, we thank you for your highlight on the quality and variety of the food. Our Chefs strive to offer a wide variety of delicious international and national dishes to please all palates. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Caroline Deneyer Guest Experience Manager

Dear Kathryn, Thank you for the lovely review you shared regarding your recent visit to our Barceló hotel, we are delighted to read that we were able to match your expectations on holiday. We appreciate your feedback on the seating at our theater bar. This helps us understand what we can do to improve our installations, for which we are grateful. We are trilled to read you had a wonderful stay and that you were promptly checked in and out without any hassle as expected. Thank you also for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our Chefs during breakfast and dinner. We strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you once again for this kind review of your stay and we hope to may welcome you back in the near future. Best regards, Caroline Deneyer Guest Experience Manager

Dear Guest, Thank you for your wonderful score and review after your recent stay at our Barceló Corralejo Sands. We are delighted to read you enjoyed every aspect of your stay: from the beauty and cleanliness of our installations, to the dedicated service provided by our staff and delicious food. This positive feedback stimulates us to keep on delivering unforgettable holiday experiences to our future guests. Thank you once again for this lovely review and we hope to may welcome you back soon. Best regards, Caroline Deneyer Guest Experience Manager

Dear Guest, Thank you for this wonderful score after your recent visit to our Barceló Corralejo Sands, all your kind words about your stay are great to hear. We are delighted to read you enjoyed our central location in Corralejo, the caring service provided by our staff as well as our animation offer at the pool area. Thank you once again for this very kind review of your stay. We hope to may welcome you back soon. Kind regards, Caroline Deneyer Guest Experience Manager

Dear Lorrayne, Thank you for choosing our Barceló Corralejo Sands hotel and for recommending us to the travel community of Expedia, this is undoubtedly the best reward for us all. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Thank you also for highlighting the beauty and comfort of our deluxe rooms with hot tub as we like our guests to feel at home in their room. Thank you again for this heartwarming review of your stay with us, we already look forward to your next visit. Kind regards, Caroline Deneyer Guest Experience Manager

Dear Jacqueline, Thank you for this wonderful score after your stay at our Barceló Corralejo Sands. We are delighted to read you had a great stay and are grateful for your highlight on the beauty and cleanliness of our accommodations aimed at guaranteeing a memorable stay in our hotel. We are also happy to hear that you enjoyed the quiet and relaxed atmosphere of the Hotel; we think it is one of our strength being in the very center of Corralejo but having a little oasis of peace within the Hotel for our guests to enjoy. Thank you once again for this great review and we hope to may welcome you back soon. Kind regards, Caroline Deneyer Guest Experience Manager

Dear Guest, Thank you for this wonderful score after your recent stay at our Barceló Corralejo Sands Hotel. We are delighted to read we were able to meet your expectations during your stay and that you would book here again. We already look forward to your next visit! Best regards, Caroline Deneyer Guest Experience Manager

Dear Guest, Thank you for your lovely review after your recent visit to our Barceló Corralejo Sands. We are happy to read we were able to meet your expectations and that you enjoyed our spacious rooms, the warm service from our team and the variety of the food. This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Thank you again for this heartwarming review and we already look forward to your next stay among us. Best regards, Caroline Deneyer Guest Experience Manager

Dear Guest, Thank you for your wonderful score after your stay at our Barceló Corralejo Sands Hotel. We are delighted to read you enjoyed the beauty of the Deluxe room with hot tub we allocated you in during your stay as we want our guests to feel comfortable in their room. Thank you also for pointing out the great location in Corralejo and the friendly service provided by our staff. We strive to offer our guests a great holiday experience and hearing we achieved is the best reward for us all. Thank you once again for this wonderful review and we hope to may welcome you back soon. Best regards, Caroline Deneyer Guest Experience Manager

Dear Simon, Thank you for sharing this wonderful review after your recent stay at our Barceló Hotel. We are happy to read you appreciated our central location in Corralejo. We are indeed next to the main street with his shops and close to the beach however within our hotel it is quiet and relaxing for our guests to enjoy. Once again, we thank you for sharing your experience and we hope to may welcome you back in the near future. Best regards Caroline Deneyer Guest Experience Manager

Dear Guest, Thank you for this wonderful score after your visit to our Barceló Corralejo Sands Hotel. All your kind words are great to hear. We are delighted to read we have exceeded your expectations during your stay and that you enjoyed our central location in Corralejo and our beautiful pool. Thank you again for your visit and we hope to may welcome you back soon. Best regards Caroline Deneyer Guest Experience Manager

Dear Susanne, Thank you for this wonderful score after your recent visit to our Barceló Corralejo Sands Hotel, all of your kind words about your stay with us are great to hear. We are happy to read you enjoyed the comfort of our rooms and the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel. We are also delighted to hear you enjoyed the food as our chefs provide a variety of delicious dishes for all our guests to enjoy. We regret your disappointment with smoking at the main pool. We would like to take the opportunity to explain that smoking in outside areas is permitted due to Spanish law. However, we offer our guests a smoke free area at our kids pool as smoking is not allowed their. Therefore we are happy to read you enjoyed the sunbathing by our Kids pool and the availability of sunbeds as we believe that all guests have the right to a lay by the pool at anytime of the day. Thank you once again for sharing this great review and we hope to may welcome you back soon. Best regards Caroline Deneyer Guest Experience Manager

Dear Amy, Thank you for sharing your personal experience with us and the readers of Expedia. We are delighted to hear your kind words. We are glad to read you enjoyed the central location of the hotel, as it is indeed in the heart of Corralejo, near the beaches and town. We regret your disappointment with our kid’s club and our kids club entertainment offer as our staff words hard to offer a wide array of activities for the kids to enjoy. However, we will not fail to share your comments with our team to improve our services for our future guests and avoid receiving this feedback in the future. We also appreciate reading that you loved the food in the restaurant as our chefs provide a variety of delicious dishes for all our guests to enjoy. Last but not least, we are thrilled to hear your son took great advantage of our kid’s pool and installations, specially designed for our most little guests to enjoy. It is therefore a great reward to hear that your son took some unforgettable memories of his stay among us back home. Thank you again for sharing your experience and we look forward to welcome you and your family back in the future. Best regards Caroline Deneyer Guest Experience Manager Barceló Corralejo Sands

Dear guest, Thank you for your preference in selecting our Barceló Corralejo Sands hotel for your holidays in Fuerteventura, as well as for taking the time to tell us about your recent experience among us. We are sorry to read that apparently you were not properly informed about your Half Board type of meal plan not including drinks at dinner although this information is reported both on our own website and the travel agents' we collaborate with. We were also most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests nor the usual feedback we receive both online and offline from our guests. Nevertheless please rest assured that your review will be shared with our head of department for information and further revision. Last but not least, we are happy to read you had a great overall experience and enjoyed our facilities and delicious food. Once more we thank you for sharing your experience with us and we hope to may welcome you back in the future. Best regards Caroline Deneyer Guest Experience Manager Barceló Corralejo Sands

Dear Rena, Thank your for your wonderful score after your recent stay at our Barceló Corralejo Sands. We are delighted that you enjoyed your stay among us. We are happy to read you loved the comfort of your room, the varierty of our food and our central location in Corralejo. This positive feedback will motivate us to ensure we keep on delivering unforgettable holiday experiences to our guests. We look forward to welcome you back again on your next visit. Best regards Caroline Deneyer Guest Experience Manager