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"Breakfast was good. No hot food "

"This hotel definitely left something to be desired and I definitely don’t think it meets the mark for a 4 star hotel. My room shower looked nothing like the photos and was very outdated compared to what was advertised. The room was very minimalist with nothing offered there either. Half of the lights in the room weren’t working. They give you a sign to put on your door that says “skip the room clean and we’ll slide a drink ticket under your door”. They did not do that. If you arrive early before check in they won’t let you check in early and won’t tell you when your room is ready. Overall- experience was fine, but definitely seemed more like a 2 star compared to the multiple other 4 star similar priced hotels I stayed at in Switzerland."

"Good hotel! Great location!"

"Hotel was in great location, close to the train station. Reception staff were lovely and helpful. Everything was in walking distance "

"Convenient location, great staff and very clean!"

"The staff at this hotel are so nice and friendly. The kitchen/common area is very efficient and well decorated. "

"Great location in Bern near to the train station and right in the centre of Bern's Old Town. The staff were helpful especially Charles who helped with restaurant bookings and other queries. The rooms were nice and cleaned to a a very good standard. I would highly recommend staying here."

"There is a grocery store on the first floor but not much choice for restaurants. Silvana was amazing host with directions, recommendations and even umbrellas! Trains are next to hotel so convenient but noisy if you like the windows open."

"The surrounding area was very nice and the room, though somewhat small, was quiet for an urban area. The breakfast was outstanding. We would stay again if we revisited Bern."