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Reviews of The Palm Suite | Downtown | Beverly Hills Vibe

The Palm Suite | Downtown | Beverly Hills Vibe
Fredericton, NB

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 2 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

8.6/10

Cleanliness

4.0/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness
356 Saunders #3
This is a cute little place. Very clean. Our contact Julie was awesome! Definitely recommend it. Denise
Stayed 3 nights in Sep 2023
Response from VrboOwner on 24 Sept 2023
Thank you for giving us your review and for describing the wonderful house details. I’m sure our entire team was delighted to host you as much as you enjoyed your stay. Take care! Ash, Wil & Julie of East Properties!

8/10 Good

Mona M.

Liked: Cleanliness
Fredericton NB
When I arrived, I found the Lockbox broken and the key missing. A call enabled us to find another key, and all was well. I would have liked the bath/shower to have a safety mat and wall handles for safety (I am 85 years old) so not as nimble as I once was. Overall, I enjoyed my stay.
Stayed 4 nights in Aug 2023
Response from VrboOwner on 5 Sept 2023
Hi Monda! We are incredibly grateful that you took the time out to leave us wonderful feedback. Will do our best to improve more. It is our happiness to know that you enjoyed your stay at our place.

4/10 Poor

T C.

Mechanical issues
There was a mechanical issue with the mini-split, coupled with the heat being left on that made it very difficult to relax, spend time or sleep in the unit. We worked with the host who tried their best to address the issues. The heat was turned off, we were provided with fans and ear plugs but the mini split itself could not be repaired during our stay. It eventually it became too much for me. Nothing could stop the noise and it was still very hot so we left a day early. The host was very responsive. I asked for hangers and they sent hangers!The location is great. The tub could've been cleaner. But, the mini-split noise was very noticeable and the heat was on in July so I'm not sure how often people check on the unit.
Stayed 5 nights in Jul 2023
Response from VrboOwner on 22 Aug 2023
We appreciate your feedback but overall we have serviced you well. We don't deserve 2 stars just because of the mechanical issue that we tried to address. We appreciate you for staying with us. Thank you.

4/10 Poor

Teara

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location was fabulous, air conditioning was wonderful and it was well stocked with supplies and cleaning products. It’s a typical downtown house with 3 units. The unit had holes in ceiling in closet and one in bathroom where an anchor was we hope and tiles that were in poor shape in the sleeping area. The bathroom Was very tiny and in poor condition. The blinds were paper like and unable to be opened. The couch is wore and needs to be cleaned. I was expecting a fully renovated space based on the pictures and wallpaper shots in the ad. We spent as little time as possible inside. Outside seating would be a welcomed addition as there is a lovely outdoor space that could be usable with furniture.
Stayed 4 nights in Jul 2023

10/10 Excellent

Diane C.

Liked: Cleanliness
Lovely stay
We needed a place to stay while we were moving between closing dates that was also pet friendly. Ashley's place was a wonderful spot, full of all the essentials you need to feel at home. She was an incredible host and so responsive to any questions we had. The bed was also very comfortable and our kitty settled in quickly after arriving. We appreciated having a comfortable, convenient spot downtown to stay during our move. I'd definitely recommend to anyone and everyone.
Stayed 4 nights in Mar 2023
Response from VrboOwner on 16 Jun 2023
We appreciate your positive feedback about the house, Diane. We do take pride in hosting our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to contact us. Have a great day!

10/10 Excellent

Ryan C.

Liked: Cleanliness
Two-night booking
Place was great. Hosts were easy to communicate with. Would recommend!
Stayed 2 nights in Mar 2023
Response from VrboOwner on 16 Jun 2023
Hi Ryan, We are incredibly grateful that you took the time out to leave us wonderful feedback. It is our happiness to know that you enjoyed your stay at our place. Best, Ash

10/10 Excellent

Karen Elizabeth R.

Liked: Cleanliness
Review
Excellent
Stayed 14 nights in Aug 2022
Response from VrboOwner on 30 May 2023
Hi Karen. We are incredibly grateful that you took the time to leave us wonderful feedback. It is our happiness to know that you enjoyed your stay at our house.