Hello Neremise, it’s regrettable to learn of your dissatisfaction with some aspects of your visit. We value your feedback and greatly appreciate the insight to coach our team as we strive to improve daily to exceed our valued guest expectations. Warm regards, Extended Stay America Fredericksburg

Dear Steven, Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Peter,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear John, Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. The parking lot next to valoni oil is our parking lot. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America. Sincerely, Vanessa Nettles

Dear LD, Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America. Sincerely, Vanessa Nettles

Thank you so much for choosing ESA Fredericksburg

Dear Marc, Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America. Sincerely, Vanessa Nettles

Dear Larry,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Jennifer, Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. Thank you again for your positive comments. I have shared them with our entire team. Yes, we are geared more to long term guest, but we are very happy to see ones and two nights stays as well. We look forward to hosting you once again at Extended Stay America. Sincerely, Vanessa Nettles

Dear Craig,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Nicole, Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. We loved that all the dance moms choose to stay with us, and I must say that was fun. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. I wish things was a little bit more smoother but next time we will be ready. Yes, ma'am hair dryers etc. is aval at front desk. Sorry, that wasn't told to you at check in. Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America. Sincerely, Vanessa Nettles

Dear Kimberly,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Lauren,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Amy,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Mike, Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a beautiful experience. Thank you again for your feedback, as this helps us to improve the experience for future guests. Please give us another chance to prove our hospitality.Sincerely,Hotel Management

Dear Carol, We appreciate your feedback and apologize for any inconvenience during your stay. We understand the importance of a satisfying breakfast and review our offerings to enhance the experience. We apologize for the absence of a blow dryer in your room; this does not reflect our usual standards. Your comments are valuable, and we'll address these concerns to improve our services. We hope to provide a better experience in the future.Sincerely,Hotel Management

Dear Petronique,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Eleanor,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Victor, Thank you for sharing your experience with us. We're pleased to hear that you found our desk attendant friendly and enjoyed the comfort of the bed. We appreciate your understanding regarding our request-based approach for dishes. However, we apologize for any lapses in cleanliness. Your feedback is valuable, and we will promptly address the issues with the lounge chair and floor. We also appreciate your patience with the water pressure concern. Your input helps us enhance our services, and we hope to welcome you back for an improved stay in the future.Sincerely,Hotel Management

Dear Lisa,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Lisa,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Terry, Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a beautiful experience. Thank you again for your feedback, as this helps us to improve the experience for future guests. Please give us another chance to prove our hospitality.Sincerely,Hotel Management

Dear Paul,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Yes, the items like pots pans utensils are available at front desk. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Geraldine, We are sorry you encountered issues with our housekeeping upon arrival. It is very unusual for our front desk team to be unresponsive to a guest's needs when made aware of an issue, and typically, our housekeeping staff works hard to deliver outstanding service. Therefore, we sincerely apologize this was not the case during your recent stay. We have shared your feedback with our associates and will use this as an opportunity to improve our service delivery. Thank you for sharing your feedback; we hope you will return and stay with us again soon for the visit you deserve.Sincerely,Hotel Management

Dear Thomas,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Bobbie,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. Thank you so much for coming back and staying and leaving this review. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve. Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America. Sincerely, Vanessa Nettles

Dear Michael,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Sierra,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Jenny,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Ravindra,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear James, We're truly sorry to hear about your experience with the elev being down and only getting one key at check in. Such incidents can be startling and inconvenient. Your well-being and comfort are important to us, and we apologize for any inconvenience caused. We appreciate your understanding, and we continuously work to ensure a better stay for our guests. We hope you'll consider staying with us again in the future for a more restful experience.Sincerely,Hotel Management

Dear Deondre,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely,Vanessa Nettles General Manager

Dear Jacqy,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Elijah,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely,Vanessa Nettles General Manager

Dear Deborah,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely, Vanessa Nettles

Dear Nicole,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely,Vanessa Nettles General Manager

Dear BJHH,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely,Vanessa Nettles General Manager

Dear Theresa, We're delighted you found Extended Stay America beautiful and clean, and our staff friendly! Providing a welcoming environment is our priority, and we appreciate your positive feedback. We look forward to hosting you again for more enjoyable stays in the future.Sincerely,Hotel Management

Dear Nancy,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely,Vanessa Nettles General Manager

Dear Cynthia,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely,Vanessa Nettles General Manager

Dear Robert, Thank you for choosing our hotel during your recent visit to our area. We are pleased to read that you enjoyed our accommodations and found us of great value. However, we are sorry your stay was not the experience you expected. We sincerely apologize for your disappointment regarding our complimentary grab-and-go breakfast. When we receive such feedback, it is always shared with our brand leaders to help them decide on future offerings for breakfast. We are wholly committed to enhancing our guest experience, and your comments are invaluable to us. It was a pleasure hosting you, and we would be honored to have you stay with us again.Sincerely,Hotel Management

Dear Motohisa, We're truly sorry to hear about your experience with the false fire alarm. Such incidents can be startling and inconvenient. Your well-being and comfort are important to us, and we apologize for any inconvenience caused. We appreciate your understanding, and we continuously work to ensure a better stay for our guests. We hope you'll consider staying with us again in the future for a more restful experience.Sincerely,Hotel Management

Dear Valued Guest,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely,Vanessa Nettles General Manager

Dear Wendy,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely,Vanessa Nettles General Manager

Dear Sarah, Thank you for sharing your review. We are genuinely sorry for the issues you experienced with your reservation and even more so for how it was handled. Our team will discuss your comments to ensure this does not happen again. As you have experienced in the past, this is not typical of our hotel or the service we deliver. We hope you will give us another chance to show you the hospitality you deserve on a future visit. We wish you all the best with your travels. Sincerely,Hotel Management

Dear Don,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely,Vanessa Nettles General Manager

Dear Donald,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely,Vanessa Nettles General Manager

Dear Tracy, Thanks for choosing our hotel for your stay and for providing feedback. It is disappointing to read about the issues you experienced after your check-in. Your room should have been thoroughly checked before it was given to you to assure your tv was working. At our hotel, we strive to provide the best possible customer service, and we regret that we fell short of your expectations. We appreciate your comments and will review this with the team to improve our guest experience. It was our pleasure to accommodate you, and we hope you will give us another opportunity to show you the outstanding hospitality you deserve. I will be reaching out to you as well. Sincerely, Hotel Management

Dear Joshua,Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Premier Suites Fredericksburg takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you expect and deserve.Thank you again for your positive comments. I have shared them with our entire team. We look forward to hosting you once again at Extended Stay America.Sincerely,Vanessa Nettles General Manager