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Reviews of Comfort Suites Fredericksburg North

2.5 out of 5
Comfort Suites Fredericksburg North
541 Warrenton Road, Fredericksburg, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1004 reviews" "
Rating 8 - Good. 330 out of 1004 reviews" "
Rating 6 - Okay. 80 out of 1004 reviews" "
Rating 4 - Poor. 43 out of 1004 reviews" "
Rating 2 - Terrible. 39 out of 1004 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suzanne

Liked: Amenities
Check in was quick and easy. The young lady at the front desk was personable and friendly. I forget her name but she was excellent. This is our 2nd time staying here in our drive to and from Florida.
Stayed 1 night in May 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 2 nights in May 2024
Response from Director of Sales on 22 May 2024
Thank you for taking your time to leave your feedback about your recent stay. We're happy to see that you overall enjoyed your time with us and we look forward to welcoming you back the next time you are in Fredericksburg.

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was well
Stayed 1 night in May 2024
Response from Director of Sales on 20 May 2024
Thank you for taking your time to leave your feedback about your recent stay. We are so happy to see you overall enjoyed your time with us and found the hotel to be clean and comfortable. We would be delighted to host you again in the future if you are in the Fredericksburg area.

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Director of Sales on 15 May 2024
Thank you so much for taking your time to leave your rating on your recent star. We love perfect scores! We definitely look forward to hosting you again soon.

10/10 Excellent

Samika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Mar 2024
Response from Director of Sales on 13 May 2024
Thank you so much for taking your time to leave your rating about your recent stay. We are thrilled to see you gave us a perfect score! We do hope that we have the opportunity to host you again soon.

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was that the pillows were really small and the blankets were very thin and there weren’t any extras in the hotel other than that it was clean and nice
Stayed 1 night in May 2024

4/10 Poor

Lenora

Liked: Cleanliness, staff & service
Disliked: Amenities
Pillows were horrible,ice machine broke on 2nd floor,housekeepeers very loud at 6am in morning.Front desk clerk was awesome.
Stayed 2 nights in May 2024
Response from Director of Sales on 9 May 2024
Thank you, Lenora, for taking your time to leave your feedback. We are happy to hear that you had such great interactions with our front desk clerk, but are sorry to see the hotel missed the mark on the pillows and ice machine. We strive to exceed our guests' expectations and are sorry to hear that was not the case this visit. We do hope that you'll consider trying us again in the future for the superior service we strive to always offer.

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Room was ok, but breakfast was poor.
Stayed 1 night in Apr 2024
Response from Director of Sales on 7 May 2024
Thank you so much for taking your time to leave your feedback about your recent stay. We are sorry to hear that the breakfast missed the mark for you on this visit. We take all feedback seriously and try to always exceed our guests' expectations. We do hope that you'll consider trying us again in the future.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the weird one way streets outside the building and other nearby buildings. They were very narrow, there was no direction as to which way you are supposed to go, and there are a lot of blind corners.
Stayed 1 night in Apr 2023
Response from Director of Sales on 7 May 2024
Thank you so much for taking your time to leave your feedback about your recent stay. We are very happy to see that you overall enjoyed your time with us, although we're sorry to hear you found the area nearby a little confusing. We do hope that we have the opportunity to host you again in the future.

8/10 Good

Jane, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Director of Sales on 7 May 2024
Thank you so much for taking your time to leave your feedback about your recent stay. We are very happy to see that you overall enjoyed your time with us and found the hotel to be clean and comfortable. We look forward to hosting you again in the future!

10/10 Excellent

Willie

Na
Stayed 1 night in Apr 2024
Response from Director of Sales on 7 May 2024
Thank you so much for taking your time to leave your feedback about your recent stay. We are very happy to see that you overall enjoyed your time with us and found the hotel to be clean and comfortable. We look forward to hosting you again in the future!

10/10 Excellent

Danny

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Director of Sales on 7 May 2024
Thank you so much for taking your time to leave your feedback about your recent stay. We are very happy to see that you overall enjoyed your time with us and found the hotel to be clean and comfortable. We look forward to hosting you again in the future!

10/10 Excellent

Nicole, Dieppe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Director of Sales on 7 May 2024
Thank you so much for taking your time to leave your feedback about your recent stay. We are very happy to see that you overall enjoyed your time with us and found the hotel to be clean and comfortable. We look forward to hosting you again in the future!

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Director of Sales on 7 May 2024
Thank you so much for taking your time to leave your feedback about your recent stay. We are very happy to see that you overall enjoyed your time with us and found the hotel to be clean and comfortable. We look forward to hosting you again in the future!

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very comfortable accomadations
Stayed 1 night in Apr 2024
Response from Director of Sales on 1 May 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg North. We are so delighted to see you enjoyed your time with us and we look forward to having the opportunity to host you again soon.

10/10 Excellent

Verne

Liked: Cleanliness, amenities, property conditions & facilities
Good road stop
Stayed 1 night in Apr 2024
Response from Director of Sales on 1 May 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg North. We are so delighted to see you enjoyed your time with us and we look forward to having the opportunity to host you again soon.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Director of Sales on 1 May 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg North. We are so delighted to see you enjoyed your time with us and we look forward to having the opportunity to host you again soon.

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet room for the night. Good breakfast.
Stayed 1 night in Apr 2024
Response from Director of Sales on 1 May 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg North. We are so delighted to see you enjoyed your time with us and we look forward to having the opportunity to host you again soon.

2/10 Terrible

Morgean

Stayed 1 night in Apr 2024
Response from Director of Sales on 20 May 2024
Thank you for taking your time to leave your rating on your recent stay. We always strive to exceed our guests' expectations and are sorry to hear that was not the case with your stay. We do hope that you brought up your concerns to our on-site team while you were at the hotel so that we had the opportunity to remedy that for you. We do hope that you would consider staying with us again in the future to experience the superior stay that we aim to offer all of our guests.

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never saw pillows like that.
Stayed 1 night in Apr 2024
Response from Director of Sales on 1 May 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg North. We are so delighted to see you enjoyed your time with us and we look forward to having the opportunity to host you again soon.

2/10 Terrible

Susan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Will never stay there again
Stayed 3 nights in Apr 2024
Response from Director of Sales on 1 May 2024
Thank you, Susan, for taking your time to leave your feedback about your stay. On behalf of our entire team, we are sorry to hear that your stay did not meet your expectations. We do hope that you notified the team on site at the hotel during your stay to allow them the opportunity to assist you. We do hope that you'll consider staying with us again in the future for the superior stay that we always strive to offer our guests.

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice, clean right off the highway. The room had a lot of light at night and there was no option to have the fan run continously. The pillows were half the normal size and hard to sleep on
Stayed 1 night in Apr 2024
Response from Director of Sales on 1 May 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg North. We are so delighted to see you enjoyed your time with us and we look forward to having the opportunity to host you again soon.

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Apr 2024
Response from Director of Sales on 22 Apr 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

6/10 Okay

Douglas

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was dirty, we had a maintenance person come to the room to vacuum and clean the fridge...which was disgusting.
Stayed 1 night in Apr 2024
Response from Director of Sales on 22 Apr 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are sorry to hear that your stay did not meet your expectations. We do hope that you notified our team on site during your stay of your particular issues so that we had the chance to assist you. We do hope that you'll consider trying us again in the future to experience the superior stay that we strive to offer all of our guests.

8/10 Good

Robert

Travelled with partner
Overall a great location.
Stayed 1 night in Apr 2024
Response from Director of Sales on 22 Apr 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

6/10 Okay

Pia

Liked: Staff & service
/
Stayed 2 nights in Apr 2024
Response from Director of Sales on 22 Apr 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

10/10 Excellent

Donald, Oakland

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Director of Sales on 22 Apr 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows were too hard
Stayed 1 night in Apr 2024
Response from Director of Sales on 1 May 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg North. We are so delighted to see you enjoyed your time with us, however, we are sorry to hear that the pillows did not meet your expectations. We look forward to having the opportunity to host you again soon.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room. Was concerned that it may not be clean because the lobby and hall carpets were dirty. Will stay again.
Stayed 1 night in Apr 2024
Response from Director of Sales on 22 Apr 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

8/10 Good

Denis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great position
Stayed 1 night in Apr 2024
Response from Director of Sales on 16 Apr 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to know that you enjoyed your stay!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

8/10 Good

Timothy F.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems
Stayed 1 night in Apr 2024
Response from Director of Sales on 16 Apr 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are happy to know that you had no issues during your stay!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

8/10 Good

Daniel

Stayed 1 night in Apr 2024
Response from Director of Sales on 22 Apr 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a one night stop in a 1000 mile trip. The location off 95 is perfect for us. The facility is very nice, clean, and extremely budget-friendly. I'd definitely stay here again if the opportunity presented itself!
Stayed 1 night in Apr 2024
Response from Director of Sales on 16 Apr 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to know that our location was convenient for you and that you enjoyed the property!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

4/10 Poor

diane

Travelled with family
The property was mediocre at best. The breakfast was terrible!
Stayed 2 nights in Apr 2024
Response from Director of Sales on 16 Apr 2024
Thank you for choosing Comfort Suites Fredericksburg North and for taking the time to provide feedback about your experience at Comfort Suites Fredericksburg North.We are so sorry that you did not enjoy breakfast. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and please feel free to reach out to the hotel directly should you need any additional assistance.

6/10 Okay

Ed

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower head sprayed all over the place. The handle was broken as well. Will not stay again.
Stayed 1 night in Mar 2024
Response from Director of Sales on 16 Apr 2024
Thank you for choosing Comfort Suites Fredericksburg North and for taking the time to provide feedback about your experience at Comfort Suites Fredericksburg North.I would like to start by apologizing to you for not meeting your expectations. We are so sorry that the shower head splashed everywhere and that you had maintenance issues in the bathroom. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and please feel free to reach out to the hotel directly should you need any additional assistance.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, and safe. Great highway access.
Stayed 1 night in Apr 2024
Response from Director of Sales on 16 Apr 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to know that you found our location to have great access to the highway and that you found our property to be clean.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Timothy F.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Professional, friendly staff. Great free breakfadt.
Stayed 1 night in Apr 2024
Response from Director of Sales on 8 Apr 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. We are so happy to see you enjoyed your time with us so much - we love perfect 10sPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Nadine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was perfect location for a one night stay during our road trip. All the restaurants and shops are in the same road.
Stayed 1 night in Apr 2024
Response from Director of Sales on 8 Apr 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy that you stayed with us during your road trip and found our location to be ideal. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024
Response from Director of Sales on 8 Apr 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. It's so great to know that you found our staff to be friendly! Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service
Great bed and pillows.
Stayed 1 night in Apr 2024
Response from Director of Sales on 8 Apr 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are pleased to know that you found the room to be comfortable. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Christine, Franklinville

Stayed 2 nights in Mar 2024
Response from Director of Sales on 22 Apr 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient
Stayed 1 night in Mar 2024
Response from Director of Sales on 3 Apr 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Heon

Travelled with family
Liked lot.
Stayed 1 night in Mar 2024
Response from Director of Sales on 29 Mar 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to know that you enjoyed your stay! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Mar 2024
Response from Director of Sales on 26 Mar 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. We are pleased to know that you had a great experience and would love the chance to host you again in the future!Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Renhao

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Director of Sales on 15 Mar 2024
Thank you for your review. We are so happy that you had an excellent time staying with us at the Comfort Suites Fredericksburg North.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Arlene

Liked: Property conditions & facilities
The front desk guys were friendly and helpful. The room was spacious.
Stayed 1 night in Mar 2024
Response from Director of Sales on 15 Mar 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North. It is so great that you found our staff to be friendly and helpful. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great! Clean room!
Stayed 1 night in Mar 2024
Response from Director of Sales on 15 Mar 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are so happy to see you enjoyed your time with us so much - we love a perfect score!Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

8/10 Good

Erik

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access. Close to restaurants and highways.
Stayed 1 night in Mar 2024
Response from Director of Sales on 15 Mar 2024
Thank you for taking the time to tell us about your experience at Comfort Suites Fredericksburg North.We are happy to know that you found our location to be convenient. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Comfort Suites Fredericksburg North.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Director of Sales on 22 Apr 2024
Thank you for taking your time to leave your feedback about your stay at the Comfort Suites Fredericksburg. We are happy to see you overall enjoyed your time with us! We hope to have the opportunity to host you again soon.

6/10 Okay

Sharon, Rochester

Travelled with partner
Stayed In room 324 and bed was Roo hard. Comforter was so short only came up to my waist
Stayed 1 night in Feb 2024
Response from Director of Sales on 28 Feb 2024
Thank you for choosing Comfort Suites Fredericksburg North and for taking the time to provide feedback about your experience at Comfort Suites Fredericksburg North.I would like to start by apologizing to you for not meeting your expectations. We are sorry to hear that you felt the bed was rock hard and the sheets were short. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and please feel free to reach out to the hotel directly should you need any additional assistance.