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"Room was not the cleanest."

"Staff friendly"

"I would like to give this property a no star review. We arrived for check in to be told that there was no hot water and they would not have hot water until sometime the next day! They never called us in advance to tell us this. after a 9 hour drive, I was pretty upset. Their consoling statement was, "The Hampton Inn has rooms , go there. Never again will I book this hotel. "

"Yes"

"Breakfast could use improvement "

"The whole hotel was modern, clean and beautiful. The room was spacious with plenty of towels and comfortable bed. The staff was friendly, and the breakfast provided many options we liked."

" I am writing to formally express my deep concern and disappointment regarding a recent stay at your Fredericksburg, Virginia location. My family and I are frequent travelers who have often chosen Hilton properties, including this very hotel just two months prior, where we had a positive experience. Unfortunately, this most recent stay was profoundly upsetting and fell far below the standard we have come to expect. After a long 12-hour drive as part of a 24-hour journey home, I arrived at the hotel after 8:00 PM with my elderly mother and young child. Upon arrival, we were greeted by an employee named Dip, who was leaning on the front desk engaged with his phone and appeared immediately irritated when he had to stop to assist us. When asked about my party size, I responded appropriately, only to be told dismissively that I had booked a king room and that there would be “no room” for us. I calmly explained that my reservation through Expedia was for a double room with two beds. At that point, Dip accused me of being rude—despite my maintaining a calm and respectful tone—and stated he would refuse to check me in. He then reversed course and said he could provide a double room for an additional $20 fee, which I agreed to under the circumstances. I retrieved my phone from the car to show proof of my booking, but Dip refused to review my confirmation. "

"Remodeling eventually would be good"

"Connie was the best! Will stay here again if need be."