All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Tammie Thompson Booker on 6 Mar 2024
Dear Melisa,Thank you for the Great 5 Star Review! We are so glad you enjoyed staying at the Holiday Inn Express & Suites Fraser/Winter Park.We hope you will stay with us the next time your travels bring you to the Winter Park Area.Sincerely,Tammie Thompson BookerGeneral ManagerHoliday Inn Express Fraser/Winter Park
Response from Tammie Thompson Booker on 6 Mar 2024
Dear Tamika,Thank you for staying at the Holiday Inn Express Fraser/Winter Park. We appreciate you taking the time to review your stay and we appreciate the 5 Star Review. We hope the next time you are in the Winter Park area that you will stay at our hotel.Sincerely,Tammie Thompson BookerGeneral ManagerHoliday Inn Express Fraser/Winter Park
10/10 Excellent
Denis, Aurora
21 Feb 2024
Denis
Stayed 1 night in Feb 2024
Response from Tammie Thompson Booker on 6 Mar 2024
Dear Denis,Thank you for the 5 STAR Review. We are glad you enjoyed your stay at the Holiday Inn Express Fraser/Winter Park!We hope to welcome you again soon!Sincerely,Tammie Thompson BookerGeneral ManagerHoliday Inn Express Fraser/Winter Park
8/10 Good
Nayda g
Travelled with family
18 Feb 2024
Disliked: Amenities
Staff very helpful.
Nayda g
Stayed 1 night in Feb 2024
Response from Tammie Thompson Booker on 5 Mar 2024
Dear Nayda,Thank you for taking the time to review your stay at the Holiday Inn Express Fraser. We appreciate the feedback as our team is constantly striving to do better!I will be sure to share your kind comments with the staff.We look forward to welcoming you as our guest again very soon.Sincerely,Tammie Thompson BookerGeneral ManagerHoliday Inn Express Fraser/Winter Park
Response from Tammie Thompson Booker on 6 Mar 2024
Dear Franceline,Thank you for staying at the Holiday Inn Express Fraser/Winter Park! We appreciate your taking the time to review your stay. Thanks for the 5 Stars. We are so glad you enjoyed the location.We look forward to having you as a guest again very soon!Sincerely,Tammie Thompson BookerGeneral ManagerHoliday Inn Express Fraser/Suites
6/10 Okay
Loni
Travelled with family
11 Feb 2024
Liked: Staff & service
Disliked: Amenities
Shower head was horrible, barking dogs but clean and warm.
Loni
Stayed 2 nights in Feb 2024
Response from Tammie Thompson Booker on 5 Mar 2024
Dear Loni,Thank you for taking the time to review your stay at the Holiday Inn Express Fraser/Winter Park! Myself and the team appreciate the gift of feedback from our guests as we are always striving to improve our hotel and services.I am sorry that the showerhead was horrible and that there were barking dogs in the hotel. We try to make sure that all guests have a pleasant stay, I am happy that the room was clean and warm.If your travels bring you back to the area we hope that you will give our hotel another opportunity to earn your 5!Sincerely,Tammie Thompson BookerGeneral ManagerHoliday Inn Express- Fraser/Winter Park
Response from Tammie Thompson Booker on 5 Mar 2024
Dear Arthur,Thank you for taking the time to review your stay at the Holiday Inn Express Fraser/Winter Park Area. The team and I appreciate when guests give us a review and feedback as we strive to earn top scores.Glad that you enjoyed the breakfast. If you can travel Sunday - Wednesday and book in advance many times you can find great deals on lodging.We hope that you will stay with us the next time your travels bring you to the area.Sincerely,Tammie Thompson BookerGeneral ManagerHoliday Inn Express Fraser/Winter Park
Really a great location.
Clean and easy to access room from outside parking.
james
Stayed 2 nights in Feb 2024
Response from Tammie Thompson Booker on 5 Mar 2024
Dear James,Thank you for choosing the Holiday Inn Express Fraser Winter Park. We appreciate you taking the time to review your stay. The team at the hotel loves to get feedback as we are always working to improve.I will be sure to share with the team your wonderful comments.We look forward to having you as our guest again very soon!Sincerely,Tammie Thompson BookerGeneral ManagerHoliday Inn Express Fraser/Winter Park
Response from Tammie Thompson Booker on 22 Jan 2024
Dear Yelania,Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites Fraser/Winter Park. My team and I appreciate receiving feedback so that we can work to improve our hotel and service. We look forward to having you as our guest again very soon!Sincerely,Tammie Thompson BookerGeneral Manager
6/10 Okay
Shane
16 Jan 2024
Disliked: Cleanliness
Room smells.
Shane
Stayed 1 night in Jan 2024
Response from Tammie Thompson Booker on 17 Jan 2024
Dear Shane,Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites- Fraser/Winter Park Area. I am sorry that we did not exceed your expectations and that the room had an odor. If we had known there was an issue with your room we would have worked to make it right. I hope that you will give us another chance to earn a perfect 5 out of 5 review.Sincerely,Tammie Thompson BookerGeneral ManagerHoliday Inn Express & Suites- Fraser/Winter Park
10/10 Excellent
Michael
12 Jan 2024
Michael
Stayed 1 night in Jan 2024
Response from Tammie Thompson Booker on 17 Jan 2024
Dear Michael,Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites- Fraser- Winter Park. We appreciate the 5 out of 5 score! We look forward to welcoming you back as a guest again very soon!Sincerely,Tammie Thompson BookerGeneral ManagerHoliday Inn Express & Suites Fraser/Winter Park
Response from Tammie Thompson Booker on 12 Jan 2024
Dear Roberto,Thank you for taking the time to write a review about your recent stay at the Holiday Inn Express & Suites-Fraser. We will be sure to share your feedback with our team in order to improve our performance. We hope the next time your travels bring you back to the area that you will choose our hotel again.Sincerely,Tammie Thompson BookerGeneral Manager
Location was very convenient for my stay-nearby to my family that I was visiting, and to shopping and restaurants. Price was prohibitively expensive however-if there would have been any other place to stay, I would not have stayed here. Prices are ridiculous!
Mary
Stayed 3 nights in Dec 2023
Response from Tammie Thompson Booker on 12 Jan 2024
Dear Mary,Thank you for taking the time to provide feedback on your recent stay at the Holiday Inn Express Fraser. I am glad that you enjoyed the convenient location that was nearby your family that you were visiting. You visit was during our high season right after the Christmas Holiday and our prices are in line with the market rates. We hope that you will consider our hotel if your travels bring you back to the area.Sincerely,Tammie Thompson BookerGeneral Manager
Response from Tammie Thompson Booker on 12 Jan 2024
Dear Thomas,Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites Fraser/Winter Park. I hope that next time we will be able to earn 10 out of 10. We look forward to welcoming you back the next time your travels bring you to the area.Sincerely,Tammie Thompson BookerGeneral Manager
Came for a weekend getaway to celebrate my birthday. Went snowboarding and had a great stay. The hotel is clean and staff are friendly.
Verified traveller
Stayed 3 nights in Dec 2023
Response from Tammie Thompson Booker on 12 Jan 2024
Dear Anonymous,We are so happy you enjoyed your stay even thought it was too short. I will be sure to share your comments with the team about the cleanliness and friendly staff. We hope next time you can stay longer.Sincerely,Tammie Thompson BookerGeneral Manager
Response from Tammie Thompson Booker on 10 Dec 2023
Dear Marylein,Thank you for taking the time to review your recent stay @ the Holiday Inn Express & Suites- Fraser/Winter Park. We hope to have your as our guest again very soon!Sincerely,Tammie Thompson BookerGeneral Manager
Response from Tammie Thompson Booker on 28 Nov 2023
Dear Charles,Thank you for taking the time to review your recent stay at the Holiday Inn Express Fraser/Winter Park. We thank you for the 4 of 5 STAR review. We hope the next time you are in the Winter Park/Fraser, Colorado area that you will give us another opportunity to get a 5 of 5 STAR review.Sincerely,Tammie Thompson BookerGeneral ManagerHoliday Inn Express & Suites Fraser/Winter Park
10/10 Excellent
Woraphong, lake geneva
24 Nov 2023
Liked: Cleanliness, staff & service
Woraphong
Stayed 1 night in Nov 2023
Response from Tammie Thompson Booker on 28 Nov 2023
Dear Woraphong,Thank you for taking the time to review your recent stay at the Holiday Inn Express Fraser/Winter Park. We appreciate the 5 of 5 Star Review and look forward to welcoming you back again very soon!Sincerely,Tammie Thompson BookerGeneral Manager
Response from Tammie Thompson Booker on 28 Nov 2023
Dear Gratian,Thank you for taking the time to review the Holiday Inn Express- Fraser/Winter Park! The team and I appreciate the feedback and the 4 out of 5 STAR review. We hope that you will come back and stay with us again soon and give the team an opportunity to get a perfect 5!Sincerely,Tammie Thompson BookerGeneral ManagerHoliday Inn Express & Suites- Fraser/Winter Park
10/10 Excellent
Sandra
22 Nov 2023
Sandra
Stayed 1 night in Nov 2023
Response from Tammie Thompson Booker on 12 Jan 2024
Sandra,Thank you for the Great 5 out of 5 Review. We appreciate you taking the time to provide feedback regarding your recent stay. We hope the next time your travels bring you to the area that you will choose our hotel again.Sincerely,Tammie Thompson BookerGeneral ManagerHoliday Inn Express & Suites Fraser/Winter Park
Response from Tammie Thompson Booker on 17 Nov 2023
Dear John,Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites- Fraser/Winter Park. The team appreciates the feedback as we are always trying to improve our service and guest offerings. We look forward to welcoming you as our guest again soon!Sincerely,Tammie Thompson BookerGeneral Manager
Response from Tammie Thompson Booker on 17 Nov 2023
Dear Christopher,Thank you for taking the time to provide the gift of feedback on your recent stay at the holiday Inn Express & Suites Fraser. Thanks for the Great 5 of 5 Review. We look forward to welcoming you back as our guest again very soon!Sincerely,Tammie Thompson BookerGeneral Manager
Response from Tammie Thompson Booker on 17 Nov 2023
Dear Will,Thank you for choosing the Holiday Inn Express & Suites Fraser/Winter Park! We appreciate you taking the time to provide feedback regarding your recent stay. We appreciate the 5 of 5 Rating and look forward to having you as our guest again very soon!Sincerely,Tammie Thompson BookerGeneral Manager
Front desk unprofessional, unaccommodating or accountable to rectify.
Marcus
Stayed 1 night in Oct 2023
Response from Tammie Thompson Booker on 11 Oct 2023
Dear Marcus,Thank you for taking the time to review your recent stay at the Holiday Inn Express, Fraser/Winter Park. I am sorry that myself and my team missed the mark. Our team works hard to rectify every situation and be professional apparently we did not meet your expectations. Thank you for letting us know and we will work harder to do better next time.Sincerely,Tammie Thompson BookerGeneral Manager
10/10 Excellent
Larry
7 Oct 2023
Larry
Stayed 1 night in Oct 2023
Response from Tammie Thompson Booker on 17 Nov 2023
Larry,Thank you for taking the time to review your stay at the Holiday Inn Express- Fraser/Winter Park. We appreciate the feedback and appreciated the 5 of 5 Rating. We look forward to having you as a guest again very soon!Sincerely,Tammie Thompson BookerGeneral Manager
Response from Tammie Thompson Booker on 9 Oct 2023
Dear Edwin,Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites- Fraser/Winter Park. We appreciate the gift of feedback! Thanks for the Perfect 10! We hope to welcome you back as our guest again very soon!Sincerely,Tammie Thompson BookerGeneral Manager
Response from Tammie Thompson Booker on 9 Oct 2023
Dear Nancy,Thank you for the 5 out of 5 Review. My team and I appreciate the feedback as we always want to improve upon our product offerings and service. We hope the next time your travels bring you back to the area that you will choose our hotel!Sincerely,Tammie Thompson BookerGeneral Manager
great trip first time hotel clean easy helpful comfortable recommend location
jay
Stayed 2 nights in Sep 2023
Response from Tammie Thompson Booker on 9 Oct 2023
Dear Jay,Thank you for the great review! We appreciate the 10 out of 10. Great to hear that you enjoyed the hotel cleanliness and comfortable room. I will be sure to share your kind words with the team. We look forward to welcoming you on your next trip to the area!Sincerely,Tammie Thompson BookerGeneral Manager
Response from Tammie Thompson Booker on 25 Sept 2023
Dear Steve,Thank you for taking the time to review your recent stay at the Holiday Inn Express Fraser/Winter Park. We hope that you will give us another opportunity to earn a perfect 10. Sincerely,Tammie Thompson BookerGeneral ManagerHoliday Inn Express Fraser/Winter Park
Response from Tammie Thompson Booker on 19 Sept 2023
Dear Rick,Thank you for taking the time to review your stay @ Holiday Inn Express Fraser/Winter Park. We appreciate the 10 out of 10. We hope the next time you are in the area that you will choose our hotel.Sincerely,Tammie Thompson BookerGeneral Manager
Response from Tammie Thompson Booker on 19 Sept 2023
Thank you Tina for the Perfect 10 review. The team @ the Holiday Inn Express Fraser/Winter Park loves to get feedback and we appreciated your kind words. We hope the next time that your travels bring to the area that you will choose our hotel.Sincerely,Tammie Thompson BookerGeneral Manager
No shower courtain since day 1 , called the front desk to report it and I heard over the phone when the front desk auditor gave instructions to install it , it was never done, I conplained again when check out he said I dont know what happened…
Jaime
Stayed 2 nights in Sep 2023
Response from Tammie Thompson Booker on 9 Sept 2023
Dear Jamie,Thank you for taking the time to review your recent stay at the Holiday Inn Express Fraser/Winter Park. I am sorry that our communication as a team missed the mark. I will work with housekeeping to assure that when issues arise that we are closing the loop and handling all guest requests immediately. I hope that you will give us another opportunity if your plans bring you back to the area.Sincerely,Tammie Thompson BookerGeneral Manager
Great stay at the holiday inn. Hotel was very clean and well maintained. Breakfast was good with a very helpful hotel person.
brian
Stayed 1 night in Sep 2023
Response from Tammie Thompson Booker on 9 Sept 2023
Brian,Thank you for taking the time to review your recent stay @ the Holiday Inn Express Fraser/Winter Park. We are glad you enjoyed the hotel and breakfast. I will be sure to share with my team the wonderful compliments. We hope that if your travels bring you back to the area that you will stay with us again very soon.Sincerely,Tammie Thompson BookerGeneral Manager
10/10 Excellent
Megan
Travelled with family, Travelled with family and small children
This place is so convenient to get to. It’s clean and the new GM was so friendly!
Megan
Stayed 1 night in Sep 2023
Response from Tammie Thompson Booker on 9 Sept 2023
Megan,Thank you for taking the time to review your recent stay at the Holiday Inn Express Fraser/Winter Park. I will be sure to share with the housekeeping team your comments about the cleanliness. I hope that the team will have the opportunity to have you as a guest the next time you are in the area.Sincerely,Tammie Thompson BookerGeneral Manager
Response from Tammie Thompson Booker on 9 Sept 2023
Dear Lynnette,Thank you for the wonderful 5 STAR review. We appreciate your choosing the Holiday Inn Express & Suites and hope that you will stay with us the next time your travels bring you back to the Winter Park area.Sincerely,Tammie Thompson BookerGeneral Manager
Staff was friendly, comfy king bed, good pillows, good breakfast choices.
Susan
Stayed 1 night in Aug 2023
Response from Tammie Thompson Booker on 9 Sept 2023
Dear Susan,Thank you for taking the time to review your recent stay at the Holiday Inn Express Fraser/Winter Park. We are so glad that you enjoyed the comfy king bed, pillows and breakfast choices. We hope that you will stay with us the next time your travels bring you back to Winter Park.Sincerely,Tammie Thompson BookerGeneral Manager