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Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest reviews

4.3/5 Excellent
996 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationKaiserstrasse3 min walk
Popular LocationSkyline Plaza10 min walk
Popular LocationFesthalle Frankfurt11 min walk
AirportFrankfurt (FRA-Frankfurt Intl.)18 min drive

Choose dates to view prices

  • Comfort Double Room, 1 Queen Bed

    4.5/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 1
    More detailsComfort Double Room, 1 Queen Bed
  • Superior Double or Twin Room

    4.5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsSuperior Double or Twin Room
  • Deluxe Room

    4.7/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsDeluxe Room
  • Superior Single Room

    Room amenities

    • 25 sq m
    • Sleeps 1
    More detailsSuperior Single Room

About this area

Frankfurt

Located in Frankfurt, Steigenberger Metropolitan is connected to a shopping centre. Alte Oper and Festhalle Frankfurt are cultural highlights, and some of the area's notable landmarks include Romerberg and Maintower. Check out an event or a game at Commerzbank-Arena, and consider making time for Palmengarten, a top attraction not to be missed.

Visit our Frankfurt travel guide
Map
Popular Location

What's nearby

  • Kaiserstrasse - 3 min walk
  • Skyline Plaza - 10 min walk
  • Festhalle Frankfurt - 11 min walk
  • Maintower - 12 min walk
  • European Central Bank - 13 min walk

Getting around

  • Frankfurt (Main) Central Station - 3 min walk
  • Central U-Bahn - 3 min walk
  • Frankfurt (FRA-Frankfurt Intl.) - 18 min drive

Restaurants

  • BRASSERIE M — 1 min walk
  • SAM'S SPORTSBAR & MEXICAN GRILL - 1 min walk
  • Gleis 25 - 1 min walk
  • Wursthelden - 1 min walk
  • Crepes de France - 1 min walk

About this property

Steigenberger Metropolitan

Luxury hotel connected to a shopping centre in Frankfurt with free breakfast
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a sauna, a 24-hour business centre and coffee/tea in a common area. All 131 rooms offer free WiFi, 24-hour room service and flat-screen TVs with satellite channels. Other amenities available to guests include free bottled water, hairdryers and safes.
Steigenberger Metropolitan offers 131 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Free local cuisine breakfast available daily 6:30 AM–10:30 AM
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Sauna
Shopping
Steam room

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service

Languages spoken

English
German

Business services

24-hour business centre
Meeting rooms
Conference space (6028 square feet)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Hypo-allergenic bedding
Linens

Bathroom

Designer toiletries
Hairdryer
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Free bottled water

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25.00 per pet, per night
Dogs only
1 per room

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 25.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Steigenberger Metropolitan Hotel Frankfurt
Steigenberger Metropolitan Hotel
Steigenberger Metropolitan Frankfurt
Steigenberger Metropolitan

Frequently asked questions

Can I cancel my reservation for free at Steigenberger Metropolitan and receive a full refund?
Yes, Steigenberger Metropolitan offers free cancellation on select room rates, because flexibility matters! Please refer to Steigenberger Metropolitan cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Steigenberger Metropolitan?
As of 6 Jul 2020, prices found for a 1-night stay for 2 adults at Steigenberger Metropolitan on 4 Aug 2020 start from NZ$225, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
Yes, this property allows dogs (limit 1 per room). There's a fee of EUR 25.00 per pet, per night.
How much is parking at Steigenberger Metropolitan?
This hotel doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 2 PM to midnight.
What time is check-out at Steigenberger Metropolitan?
Checkout is at noon.
Where is Steigenberger Metropolitan located?
Located in the heart of Frankfurt, this luxury hotel is within a 10-minute walk of Financial District, Frankfurt Trade Fair, and Skyline Plaza. Festhalle Frankfurt and Maintower are also within 15 minutes. Central U-Bahn and Frankfurt (Main) Central Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for Steigenberger Metropolitan

4.3
Excellent
5 - Excellent
503
4 - Good
364
3 - Okay
91
2 - Mediocre
27
1 - Poor
11
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good!

this is actually good hotel around there

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Being next to Frankfurt Hbf is a great benefit because it allows for easy access to all transit systems and make a great central location from which to explore the region with day trips to Heidelberg, Nuremberg or Mainz. The sewage smell which might gave been entering the room through the ventilation system is difficult to tolerate at times, but the smell is usually temporary. The helpfulness and friendliness of the breakfast staff made for a very pleasant stay, and the food quality and variety is noticeable.

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Feb 2020

1/5

  • Disliked: Staff & service, room comfort
Not all guests treated equal- very unpleasant!

I booked this hotel with high expectations considering the good reputation of Steigenberger Hotels in Germany. However, I was utterly shocked, disturbed and upset by the treatment I experienced. I was giving a tiny corner room, with a bad sewage odor coming out of the heating system. I asked to switch rooms, and was told that there were other guests who had booked a longer stay and that it was not possible to move me for my 3-day stay. The worst experience was at breakfast - extremely rude service! I was repeatedly asked for my room number, when I noticed that other European looking guests were not. I also had a feeling as if I had done a mistake or owed the waitresses a favor for dining there - when I simply asked for a coffee and an omelette (which many other guests did as well), I was given an unfriendly grumpy look. I waited for my coffee for 20 minutes until I had finished my breakfast. When I was looking at the breakfast buffet items, the waitress came back and asked me yet again for my room number and that I was not allowed to take anything to my room, which I had not intended. Overall, I honestly felt this hotel was so hostile and disrespectful - it made me feel uncomfortable and unwelcome. A true disappointment of my first and last Steigenberger experience.

Stayed 3 nights in Feb 2020