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Overview of Mercure Hotel Frankfurt Airport Neu-Isenburg

Photo gallery

Guest reviews

4.0 / 5Very Good
77 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant

Map

Explore the area

Popular LocationCommerzbank-Arena12 min drive
Popular LocationStaedel Museum15 min drive
RestaurantSubway1 min walk
RestaurantBabylon Shisha Lounge1 min walk
AirportFrankfurt (FRA-Frankfurt Intl.)15 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Standard Double Room, 1 Double Bed

    Standard Double Room, 1 Double Bed

    Room amenities

    • 20 sq m
    • Sleeps 3
    Show more
  • Standard Room, 2 Single Beds

    Standard Room, 2 Single Beds

    Room amenities

    • 20 sq m
    • Sleeps 3
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  • Privilege, Superior Room, 1 Queen Bed

    Privilege, Superior Room, 1 Queen Bed

    Room amenities

    • 20 sq m
    • Sleeps 3
    Show more

About this area

Neu-Isenburg

Located in Neu-Isenburg, Mercure Hotel Frankfurt Airport Neu-Isenburg is in the city centre and near the airport. Frankfurt Cathedral and Romerberg are notable landmarks, and travellers looking to shop may want to visit Zeil Shopping District and Skyline Plaza. Check out an event or a game at Commerzbank-Arena, and consider making time for Palmengarten, a top attraction not to be missed.

Popular Location

What's nearby

  • Commerzbank-Arena - 12 min drive
  • Financial District - 14 min drive
  • Staedel Museum - 15 min drive
  • Frankfurt Cathedral - 17 min drive
  • Frankfurt Opera House - 17 min drive

Getting around

  • Neu Isenburg Station - 4 min drive
  • Offenbach (Main) Kaiserlei S-Bahn - 7 min drive
  • Frankfurt (FRA-Frankfurt Intl.) - 15 min drive

Restaurants

  • Subway - 1 min walk
  • Babylon Shisha Lounge - 1 min walk
  • Mr. Thai - 1 min walk
  • Green Thai - 1 min walk
  • Food Rockers - 1 min walk

About this property

Mercure Hotel Frankfurt Airport Neu-Isenburg

4-star hotel with restaurant and bar/lounge
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site. All 143 soundproofed rooms provide free WiFi, free wired Internet and private yards. For entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and pillow menus.
Mercure Hotel Frankfurt Airport Neu-Isenburg offers 143 forms of accommodation with a safe and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Neu-Isenburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free nearby parking
Self parking: EUR 12.00 per night
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 18.00 per person
1 restaurant
1 bar
Room service available

Things to do

Shopping

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Soundproofed rooms

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Languages spoken

English
French
German
Italian
Portuguese
Spanish

Business services

Business centre
Meeting rooms
Conference space

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Down comforter
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker

Outdoor space

Garden

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Safe
Soundproofing

Policies

Check-in

Check-in between 3 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Pets

  • Pets are allowed for an extra charge of EUR 12.00 per accommodation, per night.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18.00 per person (approximately)
  • Self-parking fee: EUR 12.00 per night (in/out privileges)
  • Pet fee: EUR 12.00 per accommodation, per night
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

  • Mercure Hotel Frankfurt Airport Neu-Isenburg
  • Mercure Frankfurt Airport Neu-Isenburg
  • Mercure Neu Isenburg
All reviews

Guest reviews

4.0

Very Good

5 - Excellent
16
4 - Good
47
3 - Okay
12
2 - Mediocre
0
1 - Poor
2
4.2
Cleanliness
4.2
Service and Staff
3.6
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel great staff

Brilliant staff. I had a problem with my booking and within minutes it was resolved. Really courteous staff and nice bar. Great location as well.

Stayed 3 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for Business Stays

Excellent stay for business. Hired a meeting room - service was great, efficient and helpful.

Stayed 4 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep. 2019

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort

Overall, the hotel was great. Good location for local shopping/restaurants and convenient for airport. Some confusion over my reservation on check-in, but they let me into my room early.

Stayed 1 night in Sep. 2019