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Hotel Scala Frankfurt City

3.5 star property
Hotel with a 24-hour front desk, near Alte Oper

Choose dates to view prices

Close to Frankfurt Christmas Market and Römerberg, Hotel Scala Frankfurt City provides a hair salon, dry cleaning/laundry services and more. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Minibar
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Double or Twin Room

Business Double or Twin Room

Business Double or Twin Room

7.0 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Schaefergasse 31, Frankfurt, HE, 60313

What's nearby

  • MyZeil - 3 min walk - 0.3 km
  • Römerberg - 9 min walk - 0.8 km
  • Frankfurt Christmas Market - 11 min walk - 0.9 km
  • Alte Oper - 12 min walk - 1.1 km
  • Main Tower - 14 min walk - 1.2 km

Getting around

  • Konstablerwache Station - 4 min walk
  • Hessendenkmal Tram Stop - 5 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Westin Executive Club Lounge - ‬3 min walk
  • ‪Manhattan Bar - ‬1 min walk
  • ‪Zu den 12 Aposteln - ‬1 min walk
  • ‪Sushi Stars - ‬1 min walk
  • ‪Central - ‬2 min walk

About this property

Hotel Scala Frankfurt City

Hotel near Römerberg
Close to Frankfurt Christmas Market and Alte Oper, Hotel Scala Frankfurt City provides a hair salon, dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), multilingual staff and coffee/tea in reception
  • Free newspapers, ATM/banking services and tour/ticket information
  • Concierge services, luggage storage and a computer station
  • Guest reviews say great things about the first-rate property condition
Room features
All guest rooms are individually furnished, and include amenities, such as free WiFi and offices, in addition to sound-insulated walls and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 24 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 14 per person
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Office
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Nearby parking fee: EUR 24 per day (328 ft away)
  • Pet fee: EUR 15 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Frequently asked questions

Is Hotel Scala Frankfurt City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per accommodation, per day. Service animals are exempt from fees.

What time is check-in at Hotel Scala Frankfurt City?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Scala Frankfurt City?

Checkout is at 11:00 AM.

Where is Hotel Scala Frankfurt City located?

Located in Innenstadt, this hotel is within a 15-minute walk of MyZeil, Römerberg and Frankfurt Christmas Market. Frankfurt Trade Fair is 1.7 mi (2.8 km) away. Hessendenkmal Tram Stop and Konstablerwache Station are within a 5-minute walk.

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Hotel Scala Frankfurt City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 165 out of 612 reviews
Rating 8 - Good. 275 out of 612 reviews
Rating 6 - Okay. 113 out of 612 reviews
Rating 4 - Poor. 43 out of 612 reviews
Rating 2 - Terrible. 16 out of 612 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Erich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated near 'Zeil' and shopping malls, downtown Frankfurt. Hotel is in good conditions, clean, and staff is friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Akram

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Jun 2025

10/10 Excellent

Guillermo Batiz

Liked: Cleanliness, amenities
Clean and qellnlocated
Stayed 2 nights in May 2025

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jun 2025

8/10 Good

Gwynfryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good basic central hotel Good

Excellent location right in the middle of the centre, friendly basic hotel,shower very good,breakfast poor for the price charged very basic friendly staff plenty of restarunts and bars close by
Stayed 7 nights in May 2023

8/10 Good

omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, there is construction going on next door but that was not a problem. I would stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positive stay at Scala

The staff was friendly efficient and very accommodating . Communicating with staff was easy as they were very comfortable in English German and at least one other language I overheard Staff also made good suggestions for food and things to do
Stayed 2 nights in Dec 2022

8/10 Good

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenience in Frankfurt

Quite comfortable for a pair of twin beds. Well worth the price. Not a room you’d want to sit in all day, but great for having a convenient place to sleep. Perfectly located for our purposes. One block from U an S bahn, and easy walking distance to all old town sires
Stayed 7 nights in Mar 2024

6/10 Okay

Burkhard

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Apr 2025

8/10 Good

LIOR

Liked: Cleanliness, staff & service
Very nice and simple, only problem is no AC
Stayed 2 nights in May 2023

4/10 Poor

DAVE

Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning. Told the manager I would like to check out as my wife has a health condition. They refused to let me check out and refund my deposit. I left and got another hotel. Now working with my credit card company for a credit
Stayed 5 nights in Jun 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
No califique el desayuno pues no lo incluía en mi reserva.
Stayed 1 night in Oct 2025

10/10 Excellent

Farin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great feelings, clean and feel safe.
Stayed 3 nights in Sep 2025

8/10 Good

Jason

Liked: Amenities
The hotel is a little older, but the room was clean. The staff was very pleasant and helpful. In the evening there was a lot of people partying in the streets around the hotel during our stay (Friday and Saturday).
Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple, comfortable bed and a good sized room. The hotel is very centrally located for shopping, transit, and sightseeing. Very walkable. Easy to get to from the airport with two S-bahn options directly from the airport that take you only a 3 minute walk from the hotel. Safe and secure with 24 hour desk and lift. Although the street is quite busy the room was very soundproof once the windows were closed. I was only there for a short stay but would definitely stay again.
Stayed 2 nights in Sep 2025

4/10 Poor

Marius

Liked: Staff & service
Disliked: Property conditions & facilities
It was hot in the room, and it smelled a bit when we first arrived. There was no lock on the toiletdoor, as well as it was impossible to put the toiletlid up in over 90 degreed, so we had to hold it up when peeing. And if we sat ob the toilet, the lid was resting on our backs… the staff was pleasant tho!
Stayed 2 nights in Aug 2025

6/10 Okay

Alexis

Disliked: Room comfort
Aceptable, estamos en verano y no tiene aire acondicionado. Está bien ubicado
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Hotel muito bem localizado. Na medida certa pra viagem curta
Stayed 1 night in Jul 2025

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities

A/C needed!

Muy burna locacion, buen servicio, SIN AIRE ACONDICIONADO! En pleno verano en 2025.
Stayed 2 nights in Jun 2025

8/10 Good

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acomodacões dentro do esperado.
Stayed 1 night in Jun 2025

8/10 Good

eva

Liked: Amenities
Reservamos con desayuno y en el e-mail de confirmación nos ponía que el desayuno estaba incluido y que las tasas también y al llegar al Hotel no figuraba el desayuno. Cuando íbamos a desayunar teníamos que decir siempre que el desayuno lo teníamos pagado ya y eso nos ha resultado un poco incómodo. Por lo demás, el Hotel está muy bien habitaciones, muy limpias y grandes y se llega caminando a todas partes
Stayed 2 nights in May 2025

8/10 Good

Ulrich

Liked: Cleanliness, staff & service
zentral gelegen
Stayed 1 night in Apr 2025

8/10 Good

arda inan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

standart city hotel and kind staff
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean place, 24/7 front desk, comfortable rooms, good location
Stayed 2 nights in Apr 2025

10/10 Excellent

kamil ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location…
Stayed 1 night in Apr 2025