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Reviews of Casanova Hotel

3 out of 5
Casanova Hotel
Avenida Madrid 54, Fraga, Huesca

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 74 reviews" "
Rating 8 - Good. 33 out of 74 reviews" "
Rating 6 - Okay. 8 out of 74 reviews" "
Rating 4 - Poor. 5 out of 74 reviews" "
Rating 2 - Terrible. 6 out of 74 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

4.8/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouls defo stay again
We arrived on motorbikes and were allowed to park right outside the door which was great. the room was good and staff were nice. Breakfast was good, The restaurant didnt open until 8.00 so I filled up with Tortilla from the bar. Prices very good. If you pay for breakfast in the evening keep your receipt, it will avoid misunderstanding in the morning.
Stayed 1 night in Nov 2023
Response from Monica Puidokas on 23 Nov 2023
buenas tardes muchas gracias por su comentario no me quedo claro lo del desayuno?estamos para lo que necesite un saludo Mónica puidokas

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Cynthia B. Customer Service on 22 Nov 2023
Dear Donna,Thank you for the positive review! We're thrilled to know you had a great experience during your stay. Your satisfaction is our goal, and we look forward to welcoming you back.Best regards, Cynthia B. Customer Service

4/10 Poor

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Good location and staff are very friendly however the hotel itself is very tired, rooms are ordinary. Ours was completely dark except for one window to look into a white wall. We’ve been travelling for over 5 months and it was definitely up there with the worst.
Stayed 1 night in Apr 2023
Response from Cynthia B. Customer Service on 27 Nov 2023
Dear Jessica,Thank you for your feedback. We appreciate your compliments on our location and friendly staff. However, we sincerely apologize that your experience did not meet your expectations. We take your comments seriously and will use them to address areas of improvement. We regret any inconvenience caused during your stay.Thank you for staying with us, and we hope to have the opportunity to better serve you in the future.Best regards,Cynthia B.Customer Service

8/10 Good

Christine

Travelled with partner
Liked: Staff & service, property conditions & facilities
The room was very clean

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

8/10 Good

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo bien
Stayed 1 night in Mar 2024
Response from Anna R. Customer Service on 2 Apr 2024
Estimado Antonio. Agradecemos su valoración. Esperemos verle pronto de nuevo por nuestros hoteles. Anna R. Customer service.

6/10 Okay

Verified traveller

Liked: Cleanliness
Para pasar una noche está bien, la habitación es sencilla. Buena limpieza. No hay neverita ni caja fuerte.
Stayed 1 night in Jan 2024
Response from Norma A., Customer Service on 5 Feb 2024
Distinguido/a huésped, Muchas gracias por valorarnos y por destacar la limpieza de nuestras instalaciones. Las habitaciones no están equipadas con minibar, pero tiene a su disposición 24 horas el Servicio de Vending donde podrá elegir las bebidas frías que desee. Reciba un atento saludo, Norma A., Customer Service

10/10 Excellent

Antonio Vicente

Stayed 1 night in Jan 2024
Response from Norma A., Customer Service on 24 Jan 2024
Apreciado Antonio Vicente, Le agradecemos que nos haya valorado. Reciba un cordial saludo,

10/10 Excellent

Jordi

Stayed 1 night in Sep 2023
Response from Cynthia B. Customer Service on 22 Nov 2023
Estimado Jordi,Gracias por tomarse el tiempo de compartir su evaluación. Nos alegra saber que disfrutó de su estancia. Apreciamos su apoyo y esperamos darle la bienvenida nuevamente pronto.Atentamente, Cynthia B. Customer Service

8/10 Good

Pers

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Cynthia B. Customer Service on 22 Nov 2023
Thank you for the great review! Your satisfaction is our motivation, and we hope to have the pleasure of hosting you in the future.Warm regards, Cynthia B. Customer Service

8/10 Good

Frédéric

Stayed 1 night in Sep 2023
Response from Cynthia B. Customer Service on 22 Nov 2023
Dear Frédéric,We appreciate your positive feedback! We're delighted to have contributed to your enjoyable experience. We can't wait to host you again.Best wishes, Cynthia B. Customer Service

10/10 Excellent

Miquel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena
Stayed 1 night in May 2023
Response from Cynthia B. Customer Service on 27 Nov 2023
Estimado Miquel,Agradecemos sinceramente sus amables comentarios y la positiva evaluación que nos ha brindado. Nos complace saber que su estancia fue agradable, y esperamos con entusiasmo recibirle nuevamente en un futuro cercano.Saludos cordiales, Cynthia B. Customer Service

2/10 Terrible

Feugas

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Cynthia B. Customer Service on 4 Dec 2023
Estimado Feugas,Gracias por tomarse el tiempo de compartir su evaluación. Esperamos darle la bienvenida nuevamente pronto.Saludos cordiales, Cynthia B. Customer Service

2/10 Terrible

Izan

Disliked: Staff & service, amenities, property conditions & facilities
Response from Cynthia B. Customer Service on 4 Dec 2023
Estimado Izan,Gracias por tomarse el tiempo de compartir su evaluación. Esperamos darle la bienvenida nuevamente pronto.Saludos cordiales, Cynthia B. Customer Service

10/10 Excellent

carlos andres

Stayed 1 night in Dec 2022

10/10 Excellent

Miguel

Stayed 1 night in Dec 2022

8/10 Good

María Leonor

Travelled with partner
Liked: Cleanliness, staff & service
Hemos venido varias veces. Tanto el hotel como el personal todo correcto La habitación espaciosa y limpia
Stayed 1 night in Sep 2022

10/10 Excellent

Francisco

Stayed 1 night in Aug 2022

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

JOAN

Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Confortable
Muy comodo para pasar el fin de semana en Fraga y tener donde poder descansar. El personal muy amable.
Stayed 1 night in Apr 2022

10/10 Excellent

Mireia

Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mejor del hotel, el personal!!
Cada vez que vamos a Fraga nos alojamos en este Hotel. Tiene varias plantas y una de ellas está reformada que esta muy bien. Los colchones buenos, habitaciones no muy grandes pero con todo lo necesario. Las plantas no reformadas deberían renovar los colchones ya que en algunas habitaciones no son muy cómodos. Lo mejor del hotel, sin duda, el personal!
Stayed 1 night in Dec 2021

8/10 Good

Brayan

Stayed 1 night in Dec 2021

10/10 Excellent

Maria Josefa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

2/10 Terrible

fernando

Stayed 1 night in Oct 2021

10/10 Excellent

Antonio Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Irina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ihan jees.
Ihan jees yhden yön majapaikka reissun varrella. Palvelu oli hyvää, mutta huone vähän pimeä ja ankea. Siisti kylläkin.
Stayed 1 night in Jul 2021

8/10 Good

Amaia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/10 Poor

Oscar

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está muy bien, la ducha excelente y el descanso muy bueno.
Stayed 1 night in Jun 2020

8/10 Good

JOSE MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Mireille

Stayed 1 night in Feb 2020

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel calidad precio muy bueno
Hotel reformado,trato muy bueno,muy limpio.Buen precio
Stayed 3 nights in Dec 2019

8/10 Good

FERNANDO

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Todo bastante aceptable. La única pega es la ducha, muy estrecha.
Stayed 1 night in Sep 2019

8/10 Good

Víctor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
La única pega era que los colchones que hundian por lo demás todo adecuado
Stayed 1 night in Apr 2019

10/10 Excellent

santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chapeau!! Volveremos!
Limpio, bien insonorizado, colchones cómodos, personal atento y agradable y restaurant con buenas tapas y precios. Muy recomendable!!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siempre repetimos
Nos hemos alojado muchas veces en este hotel y en general está muy bien. Tienen habitaciones muy grandes con baños espacioso y otras más justas pero también cómodas aun que algunos colchones deberían cambiarlos . El personal es encantador, sobretodo el del restaurante donde sirven una comida excelente.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Buen Hotel en fraga
Hotel cómodo en fraga en una de las principales avenidas.
Stayed 1 night in Oct 2018

4/10 Poor

alvaro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien, pero internet es mejorable
En general, bien, pero para mi no es una buena opción, ya que internet fallaba y para mi es algo fundamental en un hotel, ya que lo necesito para trabajar.
Stayed 1 night in Sep 2018

8/10 Good

MARIA CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Anabel on 30 Aug 2018
Gracias por elegirnos, siempre estaremos a su disposición

8/10 Good

Mar, Zaragoza

Liked: Staff & service, property conditions & facilities
Centrico, restaurante estupendo, buena reforma, calidad precio buena y personal muy amable
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel céntrico, buenas vistas . Cerca de todo
Stayed 1 night in May 2018

10/10 Excellent

N, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Habitación incómoda, Con dos camas cuando con una solo ya hubiera sido insuficiente. Aire condicionado ruidoso.
Stayed 1 night in May 2018

8/10 Good

Carolina

Liked: Cleanliness, property conditions & facilities, room comfort