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Reviews of Motel 6 Fort Collins, CO

2 out of 5
Motel 6 Fort Collins, CO
3900 E Mulberry St, Fort Collins, CO

Reviews

5.8
Rating 10 - Excellent. 164 out of 1007 reviews" "
Rating 8 - Good. 229 out of 1007 reviews" "
Rating 6 - Okay. 174 out of 1007 reviews" "
Rating 4 - Poor. 162 out of 1007 reviews" "
Rating 2 - Terrible. 278 out of 1007 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Cory

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Anita

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you again Austin
Stayed 1 night in May 2024

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was nasty and had holes all over the sheets were dirty
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Taylor,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Kenneth

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was completely rude. I will and would not stay here again nor will or would i recommend it.
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on 7 May 2024
Hi Kenneth,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Larken

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 7 nights in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Larken,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 9 May 2024
Hi Jennifer,Thank you for the amazing rating!! Maz K.#Team6

2/10 Terrible

Jared

One of the bed spreads had stain after stain, the bathroom shower curtain smelled like urine. One of the locks for the main door was broken. There were crack heads just randomly walking around my vehicle constantly, what’s worse is I couldn’t get my money back from Expedia. I will never use this company again to rent a hotel much less a vacation home.
Stayed 4 nights in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Jared, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

10/10 Excellent

Anita

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 19 Apr 2024
Hi Anita, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Anthony

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel 6 is very convenient, allow my pet and the staff is pretty great.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 17 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Jamie

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Jamie,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Carla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Motel 6 in Ft. Collins is located directly off I-25, so is easy to get to, and has a frontage road with a light, so it's easy to get back onto the busy street. The sheets were clean and white, and the bed was comfortable. The towels were new and white, and I had 2 towels, two hand towels, and a washcloth, with two soap bars. The floor was clean. The accessible room had two parking spots directly out the door. The heat/AC worked well and was not annoying during the night. The staff at the front desk was friendly, and she spent a lot of time helping the person in front of me who needed a bit of extra help with their reservation and requests. She was very calm, efficient, and helpful.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hey Carla, Thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

10/10 Excellent

Martin

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Zack at the front desk was amazing and super helpful! Needed a place for the night with 2 pups and he gave us a first floor room. Awesome price too.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Martin,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing they always take care of me
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Cheryl,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Cheryl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Cheryl, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6

4/10 Poor

Emily

Disliked: Cleanliness, property conditions & facilities
Stains and burn marks in blanket that was provided. Terrible pillows and mattress.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Cody

Stayed 3 nights in Mar 2024

8/10 Good

Elizabeth

Stayed 1 night in Feb 2024

4/10 Poor

linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No more Motel 6 for me
Needs more improvement in rooms, new mattress’s too seal the open cracks and clean the parking lot
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 14 Feb 2024
Hi LindaAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff good experience
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 14 Feb 2024
Hi AlfonsoWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

4/10 Poor

Bonny

Travelled with family
Disliked: Cleanliness, staff & service
Ex thieves ya
Well the stay it's self was fine. It was the check in that really was crappy. I won't be using Expedia ever again.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Bonny,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Bonny

Stayed 1 night in Jan 2024

8/10 Good

Anita

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Review Motel 6
The stay went really well. No issues were had.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 17 Jan 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Blair

Homeless at the moment
It was helpful for me not to live outside under the stars
Stayed 6 nights in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Blair,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Matthew

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The shower didn’t work. They didn’t refund my room. What’s more they attempted to break in to fix the shower while I was not dressed. I should have charged the owner with assault.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Matthew,We would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

2/10 Terrible

Matthew

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Boom Boom Room
It was a good stay for what it was.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Thomas, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Haley

Liked: Staff & service
The front desk woman, hailey, was absolutely amazing. Wonderful girl. The morning lady with the curly hair and accent(didn’t catch her name) also was so sweet and did a great job. The male morning manager is also very polite. Great experience for the area. Good job!!!
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Haley,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest support on 26 Oct 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

2/10 Terrible

Matthew

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Fly hotel
So many flies. Too many. A health dept level of flies. Unsanitary Room in disrepair, exposed fan hangs in bathroom
Stayed 1 night in Oct 2023
Response from Guest support on 25 Oct 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

4/10 Poor

BONNIE, RAY CITY

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a solo female and felt safe & comfortable at all times. Walking distance from gas stations and restaurants. Clean & tidy room but my bed was awful. It made for a poor night's rest. This was the only down side of the whole experience, but it's a big one, since I only needed the room for a bed for the night! Hence the 2 stars. FYI, standard rooms do not have a fridge or microwave. Quiet, Cozy, Great Value!
Stayed 1 night in Oct 2023
Response from Guest support on 23 Oct 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
Dirty room. They housekeeper didn't finish making the beds no blankets just a sheet. Dirty cleaning rag left hanging in bathroom.
Stayed 1 night in Oct 2023
Response from Guest support on 23 Oct 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

2/10 Terrible

Yana

Disliked: Amenities, property conditions & facilities
Just disgusting. Everything is falling apart. Doors won’t close. TV is not even plugged in. Super noisy AC. Completely shot mattress. Again, just disgusting!
Stayed 2 nights in Oct 2023
Response from Guest support on 23 Oct 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

4/10 Poor

Uche

Stayed 4 nights in Oct 2023

2/10 Terrible

Denver

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good to say about this place. Low rent staff, low rent rooms, surrounded by crackheads.
Stayed 5 nights in Oct 2023
Response from Guest support on 23 Oct 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

8/10 Good

Leah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The towels were not clean, the one big towel was too small to shower. The room was not as clean as it should be.
Stayed 4 nights in Oct 2023
Response from Guest support on 17 Oct 2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There were at least 5 flies in my first room so I asked to be moved. My second room was a little better no flies but there were gnats that fell from the bathroom lights into the sink. The bathroom sink did not drain properly. Outside on the walkways and landings there were large bags of trash every day that were not removed immediately. I didn’t expect much as its location is right off the highway but the inside of the rooms was atrocious. I stayed 3 nights and my room was never cleaned by any cleaning service. I will not rebook that hotel ever again.
Stayed 4 nights in Oct 2023
Response from Guest support on 17 Oct 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Worn out facility, but helpful staff.
Stayed 1 night in Oct 2023
Response from Guest support on 16 Oct 2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth the price you pay. Period.
Definitely worth the price you pay. Don’t expect anything fancy. It is what it is, a place to sleep. I would suggest bringing your own sheets, and cleaning supplies. They have done some remodeling. NOT in a good neighborhood…AT ALL. But again, worth the price you pay.
Stayed 2 nights in Oct 2023
Response from Guest support on 16 Oct 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

4/10 Poor

Traci

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sadly, our room had hairs in towels, in bed sheets, there were stains and cigarette burns on the comforters ( in a non- smoking room). There were sticky spots on the floor and the sink, desk top, the telephone, the bathroom countertop and tv remote were not wiped down or cleaned off. It was rather gross. The peep hole wasn’t completely in the door and was covered with some plastic bag over it. The heater didn’t work in the room either. The front desk lady was very kind and professional, but we will not return to this property.
Stayed 1 night in Oct 2023
Response from Guest support on 16 Oct 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

2/10 Terrible

Kirsty

Disliked: Cleanliness
Stayed 2 nights in Oct 2023
Response from Guest support on 17 Oct 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms should have Kleenex. Showers are unique and take a little getting used to.
Stayed 1 night in Oct 2023
Response from Guest support on 16 Oct 2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

4/10 Poor

Myra

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was fantastic. The rooms need updated. There were no batteries in tv remote. 2 of the lights didn’t work. Didn’t get a room that I booked. Noisy heater
Stayed 2 nights in Oct 2023
Response from Guest support on 16 Oct 2023
We are deeply sorry for any inconvenience you may have encountered, and we want to assure you that your feedback is of utmost importance to us.

8/10 Good

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest support on 17 Oct 2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

8/10 Good

Jaime

Stayed 1 night in Oct 2023
Response from Guest support on 17 Oct 2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

10/10 Excellent

Anthony

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2023
Response from Guest support on 16 Oct 2023
We are happy to hear that you enjoyed your stay! Thank you for your positive feedback.

6/10 Okay

Donny

Stayed 1 night in Oct 2023